Slough · Compare
Langley Health Centre vs The Orchard Surgery
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
Langley Health Centre and The Orchard Surgery cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
Side by side
| Measure | Langley Health CentreSL3 8LE | The Orchard SurgerySL3 8HD |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 77.9likely range 63.8 to 87.1114 survey answers | 64.6likely range 57.5 to 71.2101 survey answers |
| Label (against the England average) | Cannot be told apart from the England average | No label |
| Patients who describe the practice as good | 75.1%likely range 55.0% to 88.2%, 114 answers | 57.4%likely range 47.5% to 66.7%, 101 answers |
| Access (mean of the two below) | 84.3%likely range 81.6% to 86.2% | 81.1%likely range 76.5% to 85.2% |
| Appointments within two weeks of booking | 93.8%likely range 91.1% to 95.7%, 6,783 appointments | 98.2%likely range 95.4% to 99.3%, 3,189 appointments |
| Calls answered by the practice | Not in the grade: no phone data | 63.9%likely range 55.1% to 71.9%, 2,542 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 50.1%likely range 31.0% to 69.2%, 110 answers | 31.1%likely range 22.6% to 41.1%, 96 answers |
| Reception and admin team | 85.1%likely range 65.6% to 94.5%, 111 answers | 70.5%likely range 60.4% to 78.9%, 94 answers |
| Having a preferred professional | 23.3%likely range 10.7% to 43.3%, 114 answers | 34.2%likely range 25.5% to 44.1%, 100 answers |
| Seeing your preferred professional | Not shown: fewer than 30 answers | 22.1%likely range 10.7% to 40.2%, 31 answers |
| Knowing the next step | 83.6%likely range 63.4% to 93.8%, 106 answers | 82.6%likely range 73.6% to 88.9%, 96 answers |
| Contacting the practice | 67.4%likely range 46.7% to 83.0%, 109 answers | 53.5%likely range 43.5% to 63.1%, 99 answers |
| Wait for an appointment | 72.8%likely range 51.3% to 87.2%, 101 answers | 65.3%likely range 54.4% to 74.8%, 83 answers |
| Being listened to | 83.8%likely range 63.6% to 93.8%, 107 answers | 75.5%likely range 65.7% to 83.2%, 93 answers |
| Care and concern | 83.8%likely range 63.8% to 93.8%, 108 answers | 77.0%likely range 67.3% to 84.5%, 92 answers |
| Confidence and trust | 92.3%likely range 74.0% to 98.1%, 107 answers | 86.1%likely range 77.3% to 91.8%, 91 answers |
| Involvement in decisions | 87.8%likely range 67.7% to 96.1%, 102 answers | 88.6%likely range 80.2% to 93.8%, 88 answers |
| Needs met | 88.7%likely range 69.3% to 96.4%, 106 answers | 82.0%likely range 72.9% to 88.5%, 96 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 91.5%likely range 87.3% to 94.3%, 246 patients | 91.3%likely range 84.4% to 95.4%, 104 patients |
| Children at 18 months | 85.3%likely range 80.7% to 89.1%, 273 patients | 90.8%likely range 82.9% to 95.3%, 87 patients |
| Children at 5 years | 84.1%likely range 79.3% to 87.9%, 276 patients | 91.3%likely range 85.4% to 95.0%, 138 patients |
| Women aged 25 to 49 | 70.4%likely range 69.0% to 71.7%, 4,475 patients | 72.8%likely range 70.9% to 74.7%, 2,114 patients |
| Women aged 50 to 64 | 74.8%likely range 72.6% to 76.8%, 1,625 patients | 77.3%likely range 74.2% to 80.1%, 772 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 23,658August 2026 | 10,773August 2026 |
| Primary care network | Locc PCN | Locc PCN |
| Phone | 01753 544288 | 01753 542424 |
| Friends and Family Test (its own feedback) | 91.5% good or very good71 answers, June 2026 | 85.1% good or very good101 answers, June 2026 |
| Appointments (one month) | 10,440 in August 2026Same day 52.0%; face to face 49.6% | 4,264 in August 2026Same day 43.1%; face to face 57.8% |
| Antibiotic items per STAR-PU (one year) | 0.57England 0.74, April 2025 to March 2026 | 0.56England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 6.9 qualified permanent14.4 including trainees and locums3,435 patients per permanent GP | 3.8 qualified permanent5.4 including trainees and locums2,810 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.