South Staffordshire · Compare
Lakeside vs Tamar Medical Centre
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
Tamar Medical Centre’s Practice Grade is clearly higher than Lakeside’s: its likely range lies wholly above.
Side by side
| Measure | LakesideWV6 7PD | Tamar Medical CentreWV6 7QU |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 80.2likely range 75.0 to 84.4117 survey answers | 91.7likely range 88.9 to 93.5118 survey answersClearly higher |
| Label (against the England average) | Cannot be told apart from the England average | Clearly above the England average |
| Patients who describe the practice as good | 77.4%likely range 70.3% to 83.2%, 117 answers | 95.1%likely range 91.4% to 97.2%, 118 answersClearly higher |
| Access (mean of the two below) | 86.6%likely range 81.4% to 90.2% | 83.7%likely range 79.6% to 87.0% |
| Appointments within two weeks of booking | 91.0%likely range 83.9% to 95.1%, 1,572 appointments | 99.4%likely range 96.5% to 99.9%, 2,333 appointmentsClearly higher |
| Calls answered by the practice | 82.2%likely range 74.6% to 87.9%, 2,644 callsClearly higher | 67.8%likely range 60.3% to 74.5%, 3,409 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 79.2%likely range 72.1% to 84.9%, 112 answers | 74.5%likely range 68.0% to 80.1%, 105 answers |
| Reception and admin team | 87.2%likely range 81.1% to 91.6%, 112 answers | 97.4%likely range 94.4% to 98.8%, 119 answers |
| Having a preferred professional | 35.2%likely range 28.3% to 42.8%, 118 answers | 39.0%likely range 32.8% to 45.6%, 117 answers |
| Seeing your preferred professional | 38.1%likely range 26.7% to 50.9%, 44 answers | 57.9%likely range 47.9% to 67.2%, 53 answers |
| Knowing the next step | 81.7%likely range 75.0% to 87.0%, 115 answers | 95.6%likely range 92.0% to 97.7%, 113 answers |
| Contacting the practice | 71.9%likely range 64.5% to 78.3%, 117 answers | 89.8%likely range 85.0% to 93.1%, 117 answers |
| Wait for an appointment | 59.2%likely range 51.0% to 66.9%, 105 answers | 95.3%likely range 91.5% to 97.5%, 111 answers |
| Being listened to | 83.9%likely range 77.3% to 88.9%, 112 answers | 96.5%likely range 93.1% to 98.2%, 115 answers |
| Care and concern | 85.0%likely range 78.5% to 89.8%, 112 answers | 95.4%likely range 91.8% to 97.5%, 117 answers |
| Confidence and trust | 89.4%likely range 83.6% to 93.4%, 111 answers | 95.8%likely range 92.3% to 97.8%, 115 answers |
| Involvement in decisions | 95.8%likely range 91.3% to 98.1%, 109 answers | 96.3%likely range 92.7% to 98.2%, 108 answers |
| Needs met | 88.0%likely range 81.9% to 92.2%, 113 answers | 94.7%likely range 90.8% to 96.9%, 116 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 88.2%likely range 76.6% to 94.5%, 51 patients | 89.4%likely range 77.4% to 95.4%, 47 patients |
| Children at 18 months | 89.7%likely range 79.2% to 95.2%, 58 patients | 91.5%likely range 81.6% to 96.3%, 59 patients |
| Children at 5 years | 92.3%likely range 83.2% to 96.7%, 65 patients | 92.6%likely range 82.4% to 97.1%, 54 patients |
| Women aged 25 to 49 | 79.2%likely range 76.3% to 81.7%, 873 patients | 73.2%likely range 70.2% to 76.0%, 900 patients |
| Women aged 50 to 64 | 79.7%likely range 75.9% to 83.0%, 487 patients | 77.5%likely range 73.5% to 81.1%, 458 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 5,632August 2026 | 5,386August 2026 |
| Primary care network | Seisdon PCN | Seisdon PCN |
| Phone | 01902 755329 | 01902 755053 |
| Friends and Family Test (its own feedback) | 100.0% good or very good105 answers, June 2026 | No results for June 2026 |
| Appointments (one month) | 2,393 in August 2026Same day 46.5%; face to face 73.8% | 2,683 in August 2026Same day 69.6%; face to face 47.6% |
| Antibiotic items per STAR-PU (one year) | 0.53England 0.74, April 2025 to March 2026 | 1.30England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 3.2 qualified permanent6.1 including trainees and locums1,760 patients per permanent GP | 1.3 qualified permanent1.3 including trainees and locums4,040 patients per permanent GP |
| CQC rating (a separate source) | – | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.