Huntingdonshire · Compare
Lakeside Healthcare St Neots vs St Neots Health Centre
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
Lakeside Healthcare St Neots and St Neots Health Centre cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
Side by side
| Measure | Lakeside Healthcare St NeotsPE19 1BQ | St Neots Health CentrePE19 1AG |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 73.5likely range 61.5 to 82.8118 survey answers | 81.2likely range 75.4 to 85.592 survey answers |
| Label (against the England average) | Cannot be told apart from the England average | Cannot be told apart from the England average |
| Patients who describe the practice as good | 68.7%likely range 51.5% to 81.9%, 118 answers | 82.1%likely range 74.5% to 87.8%, 92 answers |
| Access (mean of the two below) | 84.6%likely range 82.1% to 86.7% | 79.1%likely range 70.6% to 84.2% |
| Appointments within two weeks of booking | 93.4%likely range 91.1% to 95.1%, 9,522 appointments | 88.6%likely range 80.1% to 93.7%, 1,296 appointments |
| Calls answered by the practice | 75.7%likely range 71.4% to 79.5%, 9,077 calls | Not in the grade: no phone data |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 39.9%likely range 24.8% to 57.1%, 115 answers | 63.1%likely range 53.8% to 71.4%, 82 answers |
| Reception and admin team | 80.2%likely range 63.5% to 90.4%, 116 answers | 87.6%likely range 80.6% to 92.3%, 90 answers |
| Having a preferred professional | 16.9%likely range 7.7% to 33.1%, 118 answers | 20.8%likely range 14.6% to 28.6%, 92 answers |
| Seeing your preferred professional | Not shown: fewer than 30 answers | Not shown: fewer than 30 answers |
| Knowing the next step | 79.3%likely range 62.2% to 90.0%, 112 answers | 87.3%likely range 80.3% to 92.1%, 89 answers |
| Contacting the practice | 60.2%likely range 43.1% to 75.2%, 117 answers | 77.3%likely range 69.2% to 83.8%, 90 answers |
| Wait for an appointment | 70.5%likely range 52.0% to 84.0%, 103 answers | 65.1%likely range 55.9% to 73.4%, 80 answers |
| Being listened to | 79.1%likely range 62.2% to 89.7%, 115 answers | 89.6%likely range 82.9% to 93.9%, 86 answers |
| Care and concern | 82.7%likely range 66.3% to 92.1%, 116 answers | 83.1%likely range 75.4% to 88.8%, 86 answers |
| Confidence and trust | 87.6%likely range 72.0% to 95.1%, 115 answers | 90.6%likely range 84.1% to 94.6%, 88 answers |
| Involvement in decisions | 87.9%likely range 71.9% to 95.4%, 110 answers | 86.2%likely range 78.9% to 91.3%, 86 answers |
| Needs met | 85.5%likely range 69.6% to 93.8%, 117 answers | 88.8%likely range 81.9% to 93.3%, 87 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 94.5%likely range 90.2% to 97.0%, 182 patients | 90.7%likely range 83.6% to 94.8%, 107 patients |
| Children at 18 months | 96.3%likely range 92.2% to 98.3%, 164 patients | 91.5%likely range 84.6% to 95.5%, 106 patients |
| Children at 5 years | 88.8%likely range 83.6% to 92.5%, 196 patients | 89.4%likely range 82.4% to 93.8%, 113 patients |
| Women aged 25 to 49 | 73.9%likely range 72.4% to 75.4%, 3,330 patients | 67.1%likely range 64.8% to 69.2%, 1,800 patients |
| Women aged 50 to 64 | 74.6%likely range 72.6% to 76.5%, 1,934 patients | 72.6%likely range 68.7% to 76.2%, 533 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 20,851August 2026 | 7,943August 2026 |
| Primary care network | St Neots PCN | St Neots PCN |
| Phone | 01480 406677 | 01480 219317 |
| Friends and Family Test (its own feedback) | 93.6% good or very good548 answers, June 2026 | 100.0% good or very good27 answers, June 2026 |
| Appointments (one month) | 18,710 in August 2026Same day 56.9%; face to face 34.9% | 4,759 in August 2026Same day 64.3%; face to face 40.1% |
| Antibiotic items per STAR-PU (one year) | 0.93England 0.74, April 2025 to March 2026 | 0.87England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 8.3 qualified permanent13.4 including trainees and locums2,514 patients per permanent GP | 3.1 qualified permanent3.1 including trainees and locums2,568 patients per permanent GP |
| CQC rating (a separate source) | Good | Requires improvement |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.