Compare
Knebworth & Marymead Practice vs Shephall Health Centre
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
Knebworth & Marymead Practice and Shephall Health Centre cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
Side by side
| Measure | Knebworth & Marymead PracticeSG3 6ER | Shephall Health CentreSG2 9QZ |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 60.4likely range 51.2 to 69.2101 survey answers | 77.0likely range 68.6 to 82.888 survey answers |
| Label (against the England average) | No label | Cannot be told apart from the England average |
| Patients who describe the practice as good | 54.2%likely range 41.2% to 66.6%, 101 answers | 79.2%likely range 67.5% to 87.4%, 88 answersClearly higher |
| Access (mean of the two below) | 74.7%likely range 70.1% to 78.7% | 71.6%likely range 66.7% to 75.8% |
| Appointments within two weeks of booking | 72.0%likely range 65.3% to 77.9%, 2,919 appointments | 78.9%likely range 71.9% to 84.5%, 2,454 appointments |
| Calls answered by the practice | 77.3%likely range 71.0% to 82.6%, 4,125 callsClearly higher | 64.1%likely range 57.3% to 70.4%, 4,219 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 28.6%likely range 17.8% to 42.6%, 88 answers | 49.3%likely range 36.7% to 62.0%, 80 answers |
| Reception and admin team | 76.8%likely range 63.2% to 86.5%, 88 answers | 86.6%likely range 75.8% to 93.0%, 86 answers |
| Having a preferred professional | 26.7%likely range 16.8% to 39.5%, 101 answers | 25.8%likely range 16.5% to 37.9%, 87 answers |
| Seeing your preferred professional | Not shown: fewer than 30 answers | Not shown: fewer than 30 answers |
| Knowing the next step | 83.5%likely range 71.3% to 91.2%, 96 answers | 93.1%likely range 83.5% to 97.3%, 82 answers |
| Contacting the practice | 51.7%likely range 38.9% to 64.3%, 101 answers | 78.9%likely range 66.8% to 87.4%, 83 answers |
| Wait for an appointment | 70.2%likely range 56.0% to 81.4%, 86 answers | 77.8%likely range 64.7% to 87.0%, 74 answers |
| Being listened to | 79.4%likely range 66.7% to 88.1%, 97 answers | 87.0%likely range 75.7% to 93.5%, 79 answers |
| Care and concern | 80.7%likely range 68.1% to 89.1%, 96 answers | 84.1%likely range 72.4% to 91.4%, 80 answers |
| Confidence and trust | 84.6%likely range 72.5% to 91.9%, 96 answers | 90.2%likely range 79.3% to 95.7%, 76 answers |
| Involvement in decisions | 80.5%likely range 67.2% to 89.3%, 87 answers | 92.6%likely range 82.4% to 97.1%, 77 answers |
| Needs met | 79.5%likely range 66.8% to 88.2%, 96 answers | 92.5%likely range 82.5% to 97.0%, 80 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 94.0%likely range 88.1% to 97.0%, 116 patients | 89.6%likely range 83.0% to 93.8%, 125 patients |
| Children at 18 months | 91.9%likely range 86.1% to 95.4%, 136 patients | 87.9%likely range 80.8% to 92.7%, 116 patients |
| Children at 5 years | 87.6%likely range 81.0% to 92.1%, 137 patients | 86.9%likely range 79.8% to 91.8%, 122 patients |
| Women aged 25 to 49 | 72.9%likely range 70.9% to 74.8%, 2,052 patients | 75.0%likely range 73.0% to 76.8%, 1,941 patients |
| Women aged 50 to 64 | 74.5%likely range 71.9% to 77.0%, 1,138 patients | 73.6%likely range 70.5% to 76.5%, 837 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 12,499August 2026 | 10,412August 2026 |
| Primary care network | Stevenage South PCN | Stevenage South PCN |
| Phone | 01438 812494 | 01438 312097 |
| Friends and Family Test (its own feedback) | No results for June 2026 | No results for June 2026 |
| Appointments (one month) | 3,794 in August 2026Same day 42.0%; face to face 89.8% | 3,109 in August 2026Same day 32.8%; face to face 76.4% |
| Antibiotic items per STAR-PU (one year) | 0.57England 0.74, April 2025 to March 2026 | 0.60England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 5.2 qualified permanent6.2 including trainees and locums2,399 patients per permanent GP | 3.9 qualified permanent6.7 including trainees and locums2,656 patients per permanent GP |
| CQC rating (a separate source) | – | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.