Birmingham · Compare
Kirpal Medical Practice vs Holyhead Primary Health Care Centre
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
Kirpal Medical Practice and Holyhead Primary Health Care Centre cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
Side by side
| Measure | Kirpal Medical PracticeB21 9RY | Holyhead Primary Health Care CentreB21 0HL |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 79.6likely range 74.2 to 84.087 survey answers | 83.5likely range 63.8 to 93.062 survey answers |
| Label (against the England average) | Cannot be told apart from the England average | Cannot be told apart from the England average |
| Patients who describe the practice as good | 75.3%likely range 67.9% to 81.4%, 87 answers | 80.3%likely range 52.3% to 93.8%, 62 answers |
| Access (mean of the two below) | 89.5%likely range 84.7% to 92.8% | 90.7%likely range 87.1% to 93.4% |
| Appointments within two weeks of booking | 99.3%likely range 95.2% to 99.9%, 1,641 appointments | 100.0%likely range 98.1% to 100.0%, 3,025 appointments |
| Calls answered by the practice | 79.5%likely range 70.9% to 86.1%, 2,210 calls | 81.3%likely range 74.4% to 86.7%, 3,213 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 45.9%likely range 38.1% to 53.9%, 85 answers | 63.0%likely range 35.8% to 83.9%, 61 answers |
| Reception and admin team | 83.5%likely range 76.7% to 88.6%, 84 answers | 81.6%likely range 53.1% to 94.6%, 60 answers |
| Having a preferred professional | 43.7%likely range 36.1% to 51.6%, 88 answers | 52.6%likely range 27.5% to 76.4%, 62 answers |
| Seeing your preferred professional | 31.1%likely range 20.9% to 43.6%, 36 answers | Not shown: fewer than 30 answers |
| Knowing the next step | 80.1%likely range 72.6% to 86.0%, 77 answers | 76.8%likely range 46.9% to 92.5%, 55 answers |
| Contacting the practice | 71.5%likely range 63.8% to 78.0%, 86 answers | 77.8%likely range 48.9% to 92.7%, 59 answers |
| Wait for an appointment | 60.3%likely range 51.9% to 68.2%, 77 answers | 73.0%likely range 42.6% to 90.8%, 52 answers |
| Being listened to | 85.6%likely range 79.1% to 90.4%, 84 answers | 89.4%likely range 61.0% to 97.8%, 58 answers |
| Care and concern | 87.4%likely range 81.0% to 91.8%, 83 answers | 85.0%likely range 56.1% to 96.2%, 58 answers |
| Confidence and trust | 93.5%likely range 88.3% to 96.5%, 84 answers | 95.1%likely range 66.9% to 99.5%, 55 answers |
| Involvement in decisions | 94.4%likely range 89.1% to 97.2%, 77 answers | 89.3%likely range 60.0% to 97.9%, 55 answers |
| Needs met | 89.4%likely range 83.3% to 93.5%, 81 answers | 91.3%likely range 60.9% to 98.6%, 51 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 87.7%likely range 78.2% to 93.4%, 73 patients | 93.5%likely range 88.5% to 96.5%, 155 patients |
| Children at 18 months | 80.3%likely range 70.0% to 87.7%, 76 patients | 95.3%likely range 90.6% to 97.7%, 149 patients |
| Children at 5 years | 86.8%likely range 75.2% to 93.5%, 53 patients | 90.7%likely range 83.3% to 95.0%, 97 patients |
| Women aged 25 to 49 | 61.8%likely range 58.6% to 64.8%, 942 patients | 73.0%likely range 70.9% to 75.0%, 1,780 patients |
| Women aged 50 to 64 | 84.3%likely range 80.0% to 87.7%, 343 patients | 82.2%likely range 78.1% to 85.7%, 393 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 5,149August 2026 | 11,126August 2026 |
| Primary care network | People's Health Partnership PCN | People's Health Partnership PCN |
| Phone | 0121 4654620 | 0121 5548516 |
| Friends and Family Test (its own feedback) | No results for June 2026 | 75.0% good or very good32 answers, June 2026 |
| Appointments (one month) | 2,221 in August 2026Same day 54.1%; face to face 51.1% | 3,733 in August 2026Same day 67.5%; face to face 61.4% |
| Antibiotic items per STAR-PU (one year) | 0.82England 0.74, April 2025 to March 2026 | 0.46England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 0.5 qualified permanent1.8 including trainees and locums | 2.4 qualified permanent4.1 including trainees and locums4,701 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.