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Kirkby Health Centre vs Kirkby Community Primary Care Centre

Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.

Can the survey tell them apart?

Kirkby Health Centre’s Practice Grade is clearly higher than Kirkby Community Primary Care Centre’s: its 95% interval lies wholly above.

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Side by side

MeasureKirkby Health CentreNG17 7LGKirkby Community Primary Care CentreNG17 7AE
Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice Grade89.295% interval 85.7 to 91.5100 survey answersClearly higher78.095% interval 72.8 to 82.3108 survey answers
Label (against the England average)Clearly above the England averageCannot be told apart from the England average
Patients who describe the practice as good89.8%95% interval 85.9% to 92.7%, 100 answersClearly higher73.2%95% interval 66.0% to 79.4%, 108 answers
Access (mean of the two below)87.5%95% interval 80.5% to 91.3%88.9%95% interval 85.1% to 90.0%
Appointments within two weeks of booking94.3%95% interval 83.2% to 98.2%, 665 appointments98.4%95% interval 94.6% to 99.5%, 2,083 appointments
Calls answered by the practice80.6%95% interval 71.9% to 87.1%, 2,143 callsNot in the grade: no phone data
More survey questions (not part of the grade)
Getting through on the phone78.1%95% interval 73.1% to 82.4%, 99 answers53.0%95% interval 45.0% to 60.8%, 99 answers
Reception and admin team96.7%95% interval 94.0% to 98.2%, 99 answers88.7%95% interval 82.9% to 92.8%, 104 answers
Having a preferred professional51.6%95% interval 46.0% to 57.2%, 100 answers21.9%95% interval 16.2% to 28.9%, 105 answers
Seeing your preferred professional34.5%95% interval 26.9% to 43.1%, 44 answersNot shown: fewer than 30 answers
Knowing the next step77.3%95% interval 72.1% to 81.7%, 95 answers76.1%95% interval 68.9% to 82.1%, 104 answers
Contacting the practice90.2%95% interval 86.3% to 93.1%, 99 answers70.4%95% interval 62.9% to 76.8%, 106 answers
Wait for an appointment71.8%95% interval 66.2% to 76.8%, 90 answers76.1%95% interval 68.3% to 82.5%, 90 answers
Being listened to92.5%95% interval 88.9% to 94.9%, 99 answers84.4%95% interval 78.0% to 89.3%, 103 answers
Care and concern86.1%95% interval 81.7% to 89.6%, 99 answers88.7%95% interval 82.8% to 92.7%, 103 answers
Confidence and trust93.7%95% interval 90.3% to 95.9%, 98 answers87.3%95% interval 81.3% to 91.6%, 104 answers
Involvement in decisions98.2%95% interval 95.9% to 99.2%, 97 answers90.3%95% interval 84.4% to 94.1%, 96 answers
Needs met92.6%95% interval 89.1% to 95.1%, 99 answers87.0%95% interval 80.8% to 91.4%, 102 answers
Vaccinations and screening (NHS England QOF, not part of the grade)
Babies at 8 months89.2%95% interval 75.3% to 95.7%, 37 patients87.6%95% interval 79.6% to 92.8%, 97 patients
Children at 18 months96.2%95% interval 81.1% to 99.3%, 26 patients86.6%95% interval 77.6% to 92.3%, 82 patients
Children at 5 years91.2%95% interval 77.0% to 97.0%, 34 patients89.1%95% interval 81.1% to 94.0%, 92 patients
Women aged 25 to 4966.6%95% interval 62.8% to 70.2%, 623 patients76.6%95% interval 74.2% to 78.7%, 1,386 patients
Women aged 50 to 6475.7%95% interval 71.3% to 79.5%, 415 patients81.0%95% interval 77.4% to 84.2%, 516 patients
Facts (NHS England, not part of the grade)
Registered patients4,026August 20267,158August 2026
Primary care networkAshfield South PCNAshfield South PCN
Phone01623 75245401623 434600
Friends and Family Test (its own feedback)95.9% good or very good535 answers, June 202683.0% good or very good135 answers, June 2026
Appointments (one month)1,854 in August 2026Same day 31.7%; face to face 99.5%3,674 in August 2026Same day 35.6%; face to face 61.8%
Antibiotic items per STAR-PU (one year)0.84England 0.74, April 2025 to March 20261.04England 0.74, April 2025 to March 2026
GPs (full-time equivalent)2.6 qualified permanent2.6 including trainees and locums1,541 patients per permanent GP2.0 qualified permanent2.0 including trainees and locums3,618 patients per permanent GP
CQC rating (a separate source)GoodGood

“Clearly higher” appears only when a practice’s 95% interval lies wholly above every other practice’s here. When the intervals overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

The full pages

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences