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Kingskerswell & Ipplepen Med Practice vs Albany Surgery

Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.

Can the survey tell them apart?

Kingskerswell & Ipplepen Med Practice and Albany Surgery cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.

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Side by side

MeasureKingskerswell & Ipplepen Med PracticeTQ12 5DJAlbany SurgeryTQ12 1GJ
Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice Grade74.6likely range 68.5 to 79.6142 survey answers71.2likely range 63.1 to 77.9106 survey answers
Label (against the England average)Cannot be told apart from the England averageCannot be told apart from the England average
Patients who describe the practice as good74.6%likely range 65.9% to 81.6%, 142 answers70.1%likely range 58.6% to 79.5%, 106 answers
Access (mean of the two below)74.6%likely range 70.8% to 77.7%73.7%likely range 70.0% to 76.8%
Appointments within two weeks of booking94.0%likely range 89.0% to 96.8%, 2,278 appointments94.5%likely range 90.2% to 96.9%, 2,922 appointments
Calls answered by the practice55.1%likely range 49.3% to 60.7%, 5,966 calls52.8%likely range 46.9% to 58.6%, 5,761 calls
More survey questions (not part of the grade)
Getting through on the phone50.5%likely range 41.1% to 59.8%, 130 answers33.3%likely range 23.3% to 45.2%, 102 answers
Reception and admin team80.2%likely range 72.0% to 86.5%, 141 answers74.6%likely range 63.3% to 83.3%, 105 answers
Having a preferred professional27.0%likely range 19.7% to 35.7%, 142 answers26.3%likely range 17.4% to 37.6%, 106 answers
Seeing your preferred professional59.7%likely range 40.3% to 76.5%, 32 answersNot shown: fewer than 30 answers
Knowing the next step86.9%likely range 79.3% to 91.9%, 135 answers75.3%likely range 63.5% to 84.2%, 97 answers
Contacting the practice70.3%likely range 61.3% to 77.9%, 139 answers61.7%likely range 50.0% to 72.2%, 105 answers
Wait for an appointment74.4%likely range 65.1% to 82.0%, 123 answers67.4%likely range 55.0% to 77.7%, 94 answers
Being listened to91.3%likely range 84.6% to 95.2%, 136 answers87.6%likely range 77.7% to 93.5%, 102 answers
Care and concern86.4%likely range 78.7% to 91.5%, 136 answers84.5%likely range 73.9% to 91.2%, 101 answers
Confidence and trust89.0%likely range 81.9% to 93.5%, 139 answers92.7%likely range 84.0% to 96.8%, 103 answers
Involvement in decisions93.3%likely range 86.9% to 96.7%, 131 answers89.4%likely range 79.6% to 94.8%, 99 answers
Needs met92.5%likely range 86.2% to 96.1%, 140 answers86.5%likely range 76.5% to 92.7%, 104 answers
Vaccinations and screening (NHS England QOF, not part of the grade)
Babies at 8 months95.4%likely range 88.8% to 98.2%, 87 patients82.9%likely range 72.9% to 89.7%, 76 patients
Children at 18 months95.2%likely range 88.3% to 98.1%, 83 patients89.0%likely range 79.8% to 94.3%, 73 patients
Children at 5 years94.3%likely range 88.1% to 97.4%, 105 patients93.4%likely range 85.5% to 97.2%, 76 patients
Women aged 25 to 4980.2%likely range 78.2% to 82.1%, 1,603 patients69.6%likely range 67.2% to 71.9%, 1,476 patients
Women aged 50 to 6481.3%likely range 79.1% to 83.4%, 1,258 patients72.9%likely range 70.0% to 75.6%, 948 patients
Facts (NHS England, not part of the grade)
Registered patients12,377August 20269,873August 2026
Primary care networkNewton West PCNNewton West PCN
Phone01803 87445501626 334411
Friends and Family Test (its own feedback)No results for June 2026No results for June 2026
Appointments (one month)5,402 in August 2026Same day 38.9%; face to face 82.0%6,018 in August 2026Same day 51.5%; face to face 51.8%
Antibiotic items per STAR-PU (one year)0.80England 0.74, April 2025 to March 20260.78England 0.74, April 2025 to March 2026
GPs (full-time equivalent)5.8 qualified permanent7.9 including trainees and locums2,149 patients per permanent GP5.5 qualified permanent7.7 including trainees and locums1,786 patients per permanent GP
CQC rating (a separate source)OutstandingGood

“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

The full pages

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences