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Kingshurst Medical Practice vs The Castle Practice

Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.

Can the survey tell them apart?

Kingshurst Medical Practice and The Castle Practice cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.

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Side by side

MeasureKingshurst Medical PracticeB37 6BEThe Castle PracticeB36 0HH
Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice Grade67.2likely range 59.6 to 74.284 survey answers78.6likely range 68.7 to 85.998 survey answers
Label (against the England average)No labelCannot be told apart from the England average
Patients who describe the practice as good59.0%likely range 48.4% to 68.9%, 84 answers73.6%likely range 59.6% to 84.0%, 98 answers
Access (mean of the two below)86.2%likely range 80.7% to 88.7%90.0%likely range 85.7% to 92.1%
Appointments within two weeks of booking95.7%likely range 90.2% to 98.2%, 1,703 appointments98.5%likely range 91.6% to 99.7%, 969 appointments
Calls answered by the practiceNot in the grade: no phone data81.5%likely range 76.4% to 85.6%, 5,661 calls
More survey questions (not part of the grade)
Getting through on the phone34.3%likely range 25.0% to 44.9%, 83 answers47.9%likely range 34.4% to 61.8%, 97 answers
Reception and admin team66.1%likely range 55.3% to 75.4%, 81 answers90.0%likely range 78.2% to 95.8%, 96 answers
Having a preferred professional23.1%likely range 15.3% to 33.2%, 82 answers32.5%likely range 21.0% to 46.6%, 99 answers
Seeing your preferred professionalNot shown: fewer than 30 answers27.6%likely range 11.5% to 52.7%, 33 answers
Knowing the next step64.6%likely range 53.8% to 74.1%, 81 answers81.8%likely range 68.3% to 90.4%, 94 answers
Contacting the practice49.4%likely range 39.0% to 59.8%, 84 answers70.1%likely range 55.9% to 81.2%, 97 answers
Wait for an appointment58.3%likely range 47.3% to 68.6%, 78 answers78.7%likely range 64.2% to 88.5%, 86 answers
Being listened to73.6%likely range 63.2% to 81.9%, 82 answers81.9%likely range 68.4% to 90.4%, 95 answers
Care and concern76.0%likely range 65.8% to 83.9%, 82 answers82.2%likely range 68.8% to 90.6%, 95 answers
Confidence and trust91.3%likely range 83.2% to 95.7%, 81 answers92.0%likely range 80.4% to 97.0%, 93 answers
Involvement in decisions84.4%likely range 74.8% to 90.8%, 78 answers88.3%likely range 75.4% to 94.9%, 88 answers
Needs met86.3%likely range 77.2% to 92.1%, 81 answers86.6%likely range 74.1% to 93.6%, 97 answers
Vaccinations and screening (NHS England QOF, not part of the grade)
Babies at 8 months75.7%likely range 64.5% to 84.2%, 70 patients87.4%likely range 79.2% to 92.6%, 95 patients
Children at 18 months71.3%likely range 60.5% to 80.0%, 80 patients77.8%likely range 66.9% to 85.8%, 72 patients
Children at 5 years75.0%likely range 64.2% to 83.4%, 76 patients83.5%likely range 76.2% to 88.8%, 133 patients
Women aged 25 to 4961.8%likely range 59.1% to 64.6%, 1,190 patients75.7%likely range 73.6% to 77.8%, 1,649 patients
Women aged 50 to 6460.6%likely range 56.2% to 64.9%, 485 patients83.5%likely range 81.0% to 85.6%, 1,004 patients
Facts (NHS England, not part of the grade)
Registered patients6,579August 202610,538August 2026
Primary care networkNorth Solihull PCNNorth Solihull PCN
Phone01217 1753500121 7472422
Friends and Family Test (its own feedback)91.4% good or very good198 answers, June 202687.3% good or very good134 answers, June 2026
Appointments (one month)2,515 in August 2026Same day 53.4%; face to face 69.2%6,648 in August 2026Same day 69.3%; face to face 46.0%
Antibiotic items per STAR-PU (one year)0.72England 0.74, April 2025 to March 20260.69England 0.74, April 2025 to March 2026
GPs (full-time equivalent)2.1 qualified permanent5.3 including trainees and locums3,074 patients per permanent GP4.6 qualified permanent6.7 including trainees and locums2,311 patients per permanent GP
CQC rating (a separate source)GoodGood

“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

The full pages

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences