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Kingshurst Medical Practice vs Croft Medical Centre

Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.

Can the survey tell them apart?

Kingshurst Medical Practice and Croft Medical Centre cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.

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Side by side

MeasureKingshurst Medical PracticeB37 6BECroft Medical CentreB37 7WB
Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice Grade67.2likely range 59.6 to 74.284 survey answers69.7likely range 60.4 to 77.8104 survey answers
Label (against the England average)No labelNo label
Patients who describe the practice as good59.0%likely range 48.4% to 68.9%, 84 answers62.3%likely range 49.1% to 73.8%, 104 answers
Access (mean of the two below)86.2%likely range 80.7% to 88.7%86.9%likely range 84.0% to 89.3%
Appointments within two weeks of booking95.7%likely range 90.2% to 98.2%, 1,703 appointments97.6%likely range 95.3% to 98.7%, 5,351 appointments
Calls answered by the practiceNot in the grade: no phone data76.2%likely range 70.9% to 80.8%, 5,939 calls
More survey questions (not part of the grade)
Getting through on the phone34.3%likely range 25.0% to 44.9%, 83 answers41.1%likely range 29.0% to 54.4%, 101 answers
Reception and admin team66.1%likely range 55.3% to 75.4%, 81 answers66.7%likely range 53.6% to 77.7%, 104 answers
Having a preferred professional23.1%likely range 15.3% to 33.2%, 82 answers32.7%likely range 21.9% to 45.7%, 106 answers
Seeing your preferred professionalNot shown: fewer than 30 answers17.8%likely range 5.9% to 42.8%, 30 answers
Knowing the next step64.6%likely range 53.8% to 74.1%, 81 answers76.6%likely range 63.7% to 85.9%, 100 answers
Contacting the practice49.4%likely range 39.0% to 59.8%, 84 answers59.1%likely range 46.1% to 71.0%, 105 answers
Wait for an appointment58.3%likely range 47.3% to 68.6%, 78 answers64.9%likely range 51.1% to 76.6%, 95 answers
Being listened to73.6%likely range 63.2% to 81.9%, 82 answers74.3%likely range 61.5% to 84.0%, 104 answers
Care and concern76.0%likely range 65.8% to 83.9%, 82 answers73.8%likely range 61.0% to 83.6%, 104 answers
Confidence and trust91.3%likely range 83.2% to 95.7%, 81 answers86.0%likely range 74.3% to 92.9%, 101 answers
Involvement in decisions84.4%likely range 74.8% to 90.8%, 78 answers80.1%likely range 67.5% to 88.6%, 100 answers
Needs met86.3%likely range 77.2% to 92.1%, 81 answers80.0%likely range 67.6% to 88.5%, 103 answers
Vaccinations and screening (NHS England QOF, not part of the grade)
Babies at 8 months75.7%likely range 64.5% to 84.2%, 70 patients81.6%likely range 73.0% to 87.9%, 103 patients
Children at 18 months71.3%likely range 60.5% to 80.0%, 80 patients79.3%likely range 71.3% to 85.6%, 121 patients
Children at 5 years75.0%likely range 64.2% to 83.4%, 76 patients76.6%likely range 69.0% to 82.8%, 141 patients
Women aged 25 to 4961.8%likely range 59.1% to 64.6%, 1,190 patients71.3%likely range 69.2% to 73.2%, 1,961 patients
Women aged 50 to 6460.6%likely range 56.2% to 64.9%, 485 patients69.7%likely range 66.6% to 72.7%, 875 patients
Facts (NHS England, not part of the grade)
Registered patients6,579August 202611,378August 2026
Primary care networkNorth Solihull PCNNorth Solihull PCN
Phone01217 1753500121 2707180
Friends and Family Test (its own feedback)91.4% good or very good198 answers, June 202689.2% good or very good93 answers, June 2026
Appointments (one month)2,515 in August 2026Same day 53.4%; face to face 69.2%7,219 in August 2026Same day 65.7%; face to face 62.8%
Antibiotic items per STAR-PU (one year)0.72England 0.74, April 2025 to March 20261.07England 0.74, April 2025 to March 2026
GPs (full-time equivalent)2.1 qualified permanent5.3 including trainees and locums3,074 patients per permanent GP3.0 qualified permanent4.7 including trainees and locums3,827 patients per permanent GP
CQC rating (a separate source)GoodGood

“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

The full pages

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences