Newcastle-under-Lyme · Compare
Kidsgrove Medical Centre vs Mount Road Practice
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
Kidsgrove Medical Centre and Mount Road Practice cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
Side by side
| Measure | Kidsgrove Medical CentreST7 4AY | Mount Road PracticeST7 4AY |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 83.1likely range 74.3 to 88.9118 survey answers | 86.0likely range 80.1 to 90.1104 survey answers |
| Label (against the England average) | Cannot be told apart from the England average | Cannot be told apart from the England average |
| Patients who describe the practice as good | 81.0%likely range 68.6% to 89.3%, 118 answers | 84.7%likely range 76.4% to 90.4%, 104 answers |
| Access (mean of the two below) | 87.7%likely range 84.6% to 90.2% | 89.0%likely range 84.3% to 92.1% |
| Appointments within two weeks of booking | 98.3%likely range 95.6% to 99.4%, 3,362 appointments | 99.6%likely range 94.2% to 100.0%, 1,124 appointments |
| Calls answered by the practice | 77.0%likely range 71.4% to 81.8%, 5,194 calls | 78.3%likely range 70.5% to 84.5%, 2,734 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 53.9%likely range 40.5% to 66.8%, 112 answers | 64.9%likely range 54.8% to 73.8%, 97 answers |
| Reception and admin team | 85.6%likely range 73.7% to 92.6%, 116 answers | 91.2%likely range 83.9% to 95.3%, 102 answers |
| Having a preferred professional | 42.2%likely range 30.1% to 55.4%, 120 answers | 21.1%likely range 14.2% to 30.1%, 103 answers |
| Seeing your preferred professional | 23.5%likely range 10.6% to 44.1%, 50 answers | Not shown: fewer than 30 answers |
| Knowing the next step | 82.9%likely range 70.3% to 90.8%, 111 answers | 87.1%likely range 79.1% to 92.4%, 101 answers |
| Contacting the practice | 70.6%likely range 57.2% to 81.1%, 116 answers | 73.6%likely range 64.1% to 81.3%, 102 answers |
| Wait for an appointment | 64.5%likely range 50.0% to 76.8%, 100 answers | 90.6%likely range 82.8% to 95.1%, 92 answers |
| Being listened to | 87.6%likely range 75.9% to 94.0%, 113 answers | 83.7%likely range 75.1% to 89.7%, 101 answers |
| Care and concern | 87.5%likely range 75.8% to 93.9%, 114 answers | 87.4%likely range 79.5% to 92.6%, 102 answers |
| Confidence and trust | 97.8%likely range 89.4% to 99.6%, 114 answers | 88.6%likely range 80.8% to 93.5%, 101 answers |
| Involvement in decisions | 78.9%likely range 65.9% to 87.9%, 112 answers | 89.4%likely range 81.4% to 94.2%, 94 answers |
| Needs met | 80.5%likely range 67.8% to 89.1%, 113 answers | 84.6%likely range 76.2% to 90.4%, 101 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 97.1%likely range 90.0% to 99.2%, 69 patients | 93.5%likely range 82.5% to 97.8%, 46 patients |
| Children at 18 months | 96.2%likely range 89.3% to 98.7%, 78 patients | 87.9%likely range 77.1% to 94.0%, 58 patients |
| Children at 5 years | 100.0%likely range 95.5% to 100.0%, 82 patients | 97.0%likely range 89.8% to 99.2%, 67 patients |
| Women aged 25 to 49 | 77.1%likely range 74.8% to 79.4%, 1,286 patients | 80.2%likely range 77.6% to 82.7%, 936 patients |
| Women aged 50 to 64 | 77.5%likely range 74.6% to 80.1%, 901 patients | 85.5%likely range 82.5% to 88.0%, 619 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 9,267August 2026 | 6,567August 2026 |
| Primary care network | Newcastle North PCN Limited | Newcastle North PCN Limited |
| Phone | 01782 831101 | 01782 777991 |
| Friends and Family Test (its own feedback) | 96.1% good or very good207 answers, June 2026 | 94.1% good or very good203 answers, June 2026 |
| Appointments (one month) | 4,230 in August 2026Same day 75.3%; face to face 35.8% | 1,993 in August 2026Same day 41.6%; face to face 82.5% |
| Antibiotic items per STAR-PU (one year) | 1.03England 0.74, April 2025 to March 2026 | 1.09England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 4.0 qualified permanent4.0 including trainees and locums2,324 patients per permanent GP | 3.9 qualified permanent4.7 including trainees and locums1,694 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.