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Kenyon Medical Centres vs Willenhal Oak Medical Centre

Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.

Can the survey tell them apart?

Kenyon Medical Centres and Willenhal Oak Medical Centre cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.

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Side by side

MeasureKenyon Medical CentresCV3 3ADWillenhal Oak Medical CentreCV3 3DP
Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice Grade79.7likely range 65.8 to 88.099 survey answers83.4likely range 80.5 to 85.8121 survey answers
Label (against the England average)Cannot be told apart from the England averageClearly above the England average
Patients who describe the practice as good78.6%likely range 58.8% to 90.4%, 99 answers83.2%likely range 79.7% to 86.2%, 121 answers
Access (mean of the two below)82.1%likely range 79.0% to 84.7%83.7%likely range 78.7% to 87.6%
Appointments within two weeks of booking96.2%likely range 93.2% to 97.9%, 4,191 appointments93.2%likely range 87.9% to 96.2%, 2,279 appointments
Calls answered by the practice67.8%likely range 62.4% to 72.8%, 6,385 calls74.2%likely range 65.7% to 81.3%, 2,461 calls
More survey questions (not part of the grade)
Getting through on the phone77.2%likely range 56.0% to 90.0%, 88 answers84.4%likely range 80.9% to 87.4%, 118 answers
Reception and admin team91.1%likely range 73.0% to 97.5%, 96 answers92.1%likely range 89.3% to 94.1%, 120 answers
Having a preferred professional25.9%likely range 12.6% to 46.0%, 99 answers28.2%likely range 24.4% to 32.3%, 121 answers
Seeing your preferred professionalNot shown: fewer than 30 answers60.2%likely range 51.7% to 68.2%, 34 answers
Knowing the next step87.7%likely range 68.9% to 95.8%, 97 answers86.9%likely range 83.5% to 89.6%, 115 answers
Contacting the practice82.7%likely range 63.1% to 93.0%, 97 answers85.2%likely range 81.8% to 88.1%, 118 answers
Wait for an appointment67.6%likely range 46.3% to 83.5%, 88 answers78.6%likely range 74.5% to 82.2%, 107 answers
Being listened to86.7%likely range 67.3% to 95.4%, 93 answers85.7%likely range 82.2% to 88.5%, 117 answers
Care and concern85.3%likely range 65.8% to 94.6%, 94 answers82.3%likely range 78.7% to 85.5%, 118 answers
Confidence and trust92.8%likely range 74.7% to 98.2%, 93 answers89.5%likely range 86.5% to 91.9%, 118 answers
Involvement in decisions90.0%likely range 70.7% to 97.1%, 89 answers92.5%likely range 89.8% to 94.6%, 115 answers
Needs met94.3%likely range 77.1% to 98.8%, 95 answers90.9%likely range 88.0% to 93.2%, 116 answers
Vaccinations and screening (NHS England QOF, not part of the grade)
Babies at 8 months89.9%likely range 82.8% to 94.3%, 109 patients85.0%likely range 70.9% to 92.9%, 40 patients
Children at 18 months88.6%likely range 81.8% to 93.1%, 123 patients86.8%likely range 75.2% to 93.5%, 53 patients
Children at 5 years88.7%likely range 81.9% to 93.2%, 124 patients77.6%likely range 65.3% to 86.4%, 58 patients
Women aged 25 to 4965.3%likely range 63.3% to 67.2%, 2,371 patients63.9%likely range 60.6% to 67.0%, 872 patients
Women aged 50 to 6471.5%likely range 68.7% to 74.1%, 1,084 patients67.7%likely range 62.8% to 72.3%, 372 patients
Facts (NHS England, not part of the grade)
Registered patients13,534August 20264,950August 2026
Primary care networkSowe Valley PCNSowe Valley PCN
Phone024 76307024024 76639909
Friends and Family Test (its own feedback)No results for June 202696.5% good or very good86 answers, June 2026
Appointments (one month)4,911 in August 2026Same day 38.0%; face to face 48.1%2,670 in August 2026Same day 54.9%; face to face 68.7%
Antibiotic items per STAR-PU (one year)0.73England 0.74, April 2025 to March 20261.31England 0.74, April 2025 to March 2026
GPs (full-time equivalent)6.3 qualified permanent11.0 including trainees and locums2,151 patients per permanent GP2.5 qualified permanent5.9 including trainees and locums2,018 patients per permanent GP
CQC rating (a separate source)GoodGood

“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

The full pages

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences