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Island City Practice vs Derby Road Group Practice

Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.

Can the survey tell them apart?

Island City Practice and Derby Road Group Practice cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.

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Side by side

MeasureIsland City PracticePO1 4JTDerby Road Group PracticePO2 8HP
Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice Grade76.4likely range 53.0 to 89.5101 survey answers76.6likely range 68.1 to 82.9117 survey answers
Label (against the England average)Cannot be told apart from the England averageCannot be told apart from the England average
Patients who describe the practice as good73.3%likely range 39.8% to 91.9%, 101 answers77.5%likely range 65.4% to 86.3%, 117 answers
Access (mean of the two below)83.6%likely range 81.5% to 85.6%Clearly higher74.5%likely range 69.9% to 77.8%
Appointments within two weeks of booking99.7%likely range 98.7% to 99.9%, 8,271 appointmentsClearly higher91.3%likely range 83.9% to 95.5%, 1,432 appointments
Calls answered by the practice67.5%likely range 63.4% to 71.4%, 10,943 callsClearly higher57.5%likely range 52.0% to 62.8%, 6,710 calls
More survey questions (not part of the grade)
Getting through on the phone38.5%likely range 13.8% to 70.9%, 93 answers59.2%likely range 45.8% to 71.4%, 105 answers
Reception and admin team75.8%likely range 41.6% to 93.2%, 98 answers85.7%likely range 74.2% to 92.6%, 111 answers
Having a preferred professional34.7%likely range 12.4% to 66.6%, 103 answers28.7%likely range 18.8% to 41.3%, 117 answers
Seeing your preferred professional29.8%likely range 4.3% to 79.9%, 32 answersNot shown: fewer than 30 answers
Knowing the next step80.8%likely range 46.8% to 95.2%, 102 answers87.2%likely range 76.2% to 93.6%, 113 answers
Contacting the practice57.9%likely range 27.6% to 83.2%, 103 answers72.8%likely range 60.3% to 82.5%, 116 answers
Wait for an appointment59.9%likely range 27.7% to 85.4%, 91 answers84.7%likely range 72.6% to 92.0%, 105 answers
Being listened to89.0%likely range 54.4% to 98.2%, 98 answers91.2%likely range 80.9% to 96.2%, 110 answers
Care and concern77.9%likely range 43.1% to 94.2%, 96 answers87.5%likely range 76.4% to 93.8%, 112 answers
Confidence and trust94.1%likely range 60.3% to 99.4%, 99 answers89.9%likely range 79.1% to 95.4%, 109 answers
Involvement in decisions90.1%likely range 54.8% to 98.5%, 94 answers93.4%likely range 83.3% to 97.6%, 104 answers
Needs met84.6%likely range 50.1% to 96.8%, 99 answers92.6%likely range 82.6% to 97.0%, 110 answers
Vaccinations and screening (NHS England QOF, not part of the grade)
Babies at 8 months89.1%likely range 85.5% to 91.9%, 376 patients92.5%likely range 87.0% to 95.7%, 146 patients
Children at 18 months86.1%likely range 82.4% to 89.2%, 396 patients92.3%likely range 87.2% to 95.4%, 168 patients
Children at 5 years82.4%likely range 78.4% to 85.7%, 408 patients80.4%likely range 74.2% to 85.5%, 189 patients
Women aged 25 to 4966.6%likely range 65.5% to 67.7%, 6,885 patients68.4%likely range 66.7% to 70.0%, 3,106 patients
Women aged 50 to 6471.4%likely range 69.7% to 73.1%, 2,714 patients73.6%likely range 71.2% to 75.9%, 1,373 patients
Facts (NHS England, not part of the grade)
Registered patients36,383August 202616,392August 2026
Primary care networkIsland City PCNIsland City PCN
Phone023 92009117023 92009265
Friends and Family Test (its own feedback)91.7% good or very good36 answers, June 20263 answers in June 2026; shares not published below 5
Appointments (one month)19,412 in August 2026Same day 49.2%; face to face 47.9%7,462 in August 2026Same day 46.4%; face to face 66.2%
Antibiotic items per STAR-PU (one year)0.75England 0.74, April 2025 to March 20260.75England 0.74, April 2025 to March 2026
GPs (full-time equivalent)14.6 qualified permanent17.8 including trainees and locums2,499 patients per permanent GP5.0 qualified permanent5.0 including trainees and locums3,252 patients per permanent GP
CQC rating (a separate source)GoodGood

“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

The full pages

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences