Wigan · Compare
Ince Surgery vs Rivington Way Surgery
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
Ince Surgery and Rivington Way Surgery cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
Side by side
| Measure | Ince SurgeryWN3 4NW | Rivington Way SurgeryWN3 4NW |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 81.3likely range 75.2 to 86.1121 survey answers | 73.2likely range 68.8 to 76.7102 survey answers |
| Label (against the England average) | Cannot be told apart from the England average | No label |
| Patients who describe the practice as good | 77.9%likely range 69.4% to 84.6%, 121 answers | 69.5%likely range 64.6% to 74.0%, 102 answers |
| Access (mean of the two below) | 89.1%likely range 85.1% to 91.8% | 81.8%likely range 72.5% to 86.6% |
| Appointments within two weeks of booking | 98.2%likely range 94.0% to 99.5%, 1,901 appointments | 91.0%likely range 74.7% to 97.2%, 420 appointments |
| Calls answered by the practice | 79.9%likely range 73.2% to 85.2%, 3,546 calls | 72.5%likely range 63.7% to 79.9%, 2,402 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 54.8%likely range 45.3% to 63.9%, 115 answers | 56.0%likely range 50.6% to 61.2%, 93 answers |
| Reception and admin team | 86.1%likely range 78.5% to 91.3%, 120 answers | 80.9%likely range 76.5% to 84.7%, 97 answers |
| Having a preferred professional | 30.6%likely range 22.8% to 39.7%, 120 answers | 23.1%likely range 19.1% to 27.7%, 102 answers |
| Seeing your preferred professional | 62.5%likely range 45.1% to 77.1%, 36 answers | 47.5%likely range 38.4% to 56.8%, 32 answers |
| Knowing the next step | 81.3%likely range 72.9% to 87.5%, 117 answers | 83.9%likely range 79.6% to 87.5%, 94 answers |
| Contacting the practice | 73.6%likely range 64.7% to 80.9%, 120 answers | 65.3%likely range 60.3% to 70.1%, 99 answers |
| Wait for an appointment | 59.2%likely range 49.3% to 68.4%, 107 answers | 65.3%likely range 59.9% to 70.4%, 88 answers |
| Being listened to | 84.4%likely range 76.4% to 90.0%, 117 answers | 77.8%likely range 73.2% to 81.8%, 100 answers |
| Care and concern | 84.2%likely range 76.2% to 89.9%, 117 answers | 79.4%likely range 74.9% to 83.3%, 99 answers |
| Confidence and trust | 91.0%likely range 84.0% to 95.1%, 114 answers | 86.4%likely range 82.4% to 89.6%, 98 answers |
| Involvement in decisions | 91.4%likely range 84.4% to 95.4%, 111 answers | 87.9%likely range 84.0% to 91.0%, 93 answers |
| Needs met | 87.9%likely range 80.3% to 92.8%, 115 answers | 87.8%likely range 84.0% to 90.8%, 100 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 86.6%likely range 78.4% to 92.0%, 97 patients | 81.3%likely range 68.1% to 89.8%, 48 patients |
| Children at 18 months | 85.8%likely range 78.0% to 91.2%, 106 patients | 85.7%likely range 74.3% to 92.6%, 56 patients |
| Children at 5 years | 75.9%likely range 67.2% to 82.9%, 112 patients | 80.0%likely range 67.0% to 88.8%, 50 patients |
| Women aged 25 to 49 | 64.8%likely range 62.3% to 67.2%, 1,502 patients | 66.2%likely range 62.8% to 69.5%, 749 patients |
| Women aged 50 to 64 | 62.2%likely range 58.3% to 66.0%, 611 patients | 61.6%likely range 55.5% to 67.3%, 255 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 8,217August 2026 | 3,801August 2026 |
| Primary care network | Hindley PCN | Hindley PCN |
| Phone | 01942 481140 | 01942 481120 |
| Friends and Family Test (its own feedback) | 88.0% good or very good100 answers, June 2026 | 87.0% good or very good23 answers, June 2026 |
| Appointments (one month) | 2,377 in August 2026Same day 25.1%; face to face 66.4% | 1,243 in August 2026Same day 32.0%; face to face 67.9% |
| Antibiotic items per STAR-PU (one year) | 0.80England 0.74, April 2025 to March 2026 | 0.86England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 2.4 qualified permanent3.1 including trainees and locums3,405 patients per permanent GP | 1.7 qualified permanent1.9 including trainees and locums2,227 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.