Redbridge · Compare
Ilford Medical Centre vs Mathukia's Surgery
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
Ilford Medical Centre and Mathukia's Surgery cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
Side by side
| Measure | Ilford Medical CentreIG1 1EE | Mathukia's SurgeryIG1 2SF |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 67.5likely range 54.0 to 78.8100 survey answers | 63.1likely range 50.5 to 74.680 survey answers |
| Label (against the England average) | Cannot be told apart from the England average | No label |
| Patients who describe the practice as good | 62.2%likely range 42.9% to 78.3%, 100 answers | 56.2%likely range 38.3% to 72.7%, 80 answers |
| Access (mean of the two below) | 79.7%likely range 76.8% to 82.3% | 78.9%likely range 76.1% to 81.4% |
| Appointments within two weeks of booking | 97.9%likely range 95.7% to 99.0%, 4,999 appointments | 100.0%likely range 98.1% to 100.0%, 3,087 appointments |
| Calls answered by the practice | 61.5%likely range 56.1% to 66.6%, 6,733 calls | 57.7%likely range 52.4% to 62.8%, 7,275 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 46.1%likely range 28.3% to 65.0%, 97 answers | 59.5%likely range 41.1% to 75.6%, 78 answers |
| Reception and admin team | 61.4%likely range 41.7% to 77.9%, 96 answers | 65.9%likely range 47.2% to 80.7%, 78 answers |
| Having a preferred professional | 30.0%likely range 15.7% to 49.7%, 98 answers | 34.4%likely range 19.4% to 53.2%, 77 answers |
| Seeing your preferred professional | Not shown: fewer than 30 answers | Not shown: fewer than 30 answers |
| Knowing the next step | 70.7%likely range 50.3% to 85.3%, 91 answers | 74.1%likely range 54.3% to 87.3%, 70 answers |
| Contacting the practice | 54.0%likely range 34.8% to 72.1%, 94 answers | 56.9%likely range 38.3% to 73.7%, 75 answers |
| Wait for an appointment | 54.1%likely range 34.2% to 72.7%, 87 answers | 71.3%likely range 50.2% to 86.0%, 62 answers |
| Being listened to | 70.3%likely range 50.2% to 84.8%, 94 answers | 67.0%likely range 48.0% to 81.7%, 76 answers |
| Care and concern | 72.1%likely range 51.8% to 86.1%, 93 answers | 71.7%likely range 52.6% to 85.3%, 75 answers |
| Confidence and trust | 81.1%likely range 61.1% to 92.2%, 90 answers | 76.6%likely range 57.5% to 88.9%, 73 answers |
| Involvement in decisions | 82.1%likely range 62.0% to 92.8%, 89 answers | 82.7%likely range 64.1% to 92.8%, 73 answers |
| Needs met | 83.0%likely range 63.5% to 93.2%, 93 answers | 79.6%likely range 60.3% to 90.9%, 71 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 90.9%likely range 85.7% to 94.3%, 176 patients | 81.1%likely range 73.9% to 86.7%, 143 patients |
| Children at 18 months | 87.8%likely range 82.1% to 91.9%, 172 patients | 73.8%likely range 64.5% to 81.3%, 103 patients |
| Children at 5 years | 79.3%likely range 72.2% to 85.0%, 150 patients | 74.5%likely range 66.7% to 80.9%, 141 patients |
| Women aged 25 to 49 | 39.1%likely range 37.4% to 40.8%, 3,034 patients | 56.0%likely range 53.9% to 58.1%, 2,066 patients |
| Women aged 50 to 64 | 64.0%likely range 60.8% to 67.2%, 862 patients | 76.8%likely range 73.5% to 79.8%, 677 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 14,993August 2026 | 11,207August 2026 |
| Primary care network | Loxford PCN | Loxford PCN |
| Phone | 020 85147761 | 020 85539577 |
| Friends and Family Test (its own feedback) | 87.9% good or very good174 answers, June 2026 | 84.5% good or very good84 answers, June 2026 |
| Appointments (one month) | 7,385 in August 2026Same day 31.4%; face to face 78.2% | 5,168 in August 2026Same day 63.3%; face to face 53.5% |
| Antibiotic items per STAR-PU (one year) | 0.55England 0.74, April 2025 to March 2026 | 0.73England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 4.0 qualified permanent6.7 including trainees and locums3,748 patients per permanent GP | 0.7 qualified permanent3.8 including trainees and locums |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.