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Ilford Lane Surgery vs Mathukia's Surgery

Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.

Can the survey tell them apart?

Ilford Lane Surgery and Mathukia's Surgery cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.

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Side by side

MeasureIlford Lane SurgeryIG1 2SNMathukia's SurgeryIG1 2SF
Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice Grade64.0likely range 58.9 to 68.9109 survey answers63.1likely range 50.5 to 74.680 survey answers
Label (against the England average)No labelNo label
Patients who describe the practice as good58.6%likely range 51.5% to 65.4%, 109 answers56.2%likely range 38.3% to 72.7%, 80 answers
Access (mean of the two below)76.5%likely range 71.8% to 80.2%78.9%likely range 76.1% to 81.4%
Appointments within two weeks of booking97.1%likely range 91.6% to 99.0%, 1,497 appointments100.0%likely range 98.1% to 100.0%, 3,087 appointments
Calls answered by the practice55.7%likely range 48.2% to 63.0%, 3,507 calls57.7%likely range 52.4% to 62.8%, 7,275 calls
More survey questions (not part of the grade)
Getting through on the phone39.3%likely range 32.5% to 46.6%, 103 answers59.5%likely range 41.1% to 75.6%, 78 answers
Reception and admin team76.2%likely range 69.5% to 81.8%, 105 answers65.9%likely range 47.2% to 80.7%, 78 answers
Having a preferred professional46.3%likely range 39.4% to 53.5%, 108 answers34.4%likely range 19.4% to 53.2%, 77 answers
Seeing your preferred professional21.3%likely range 14.2% to 30.7%, 54 answersNot shown: fewer than 30 answers
Knowing the next step72.8%likely range 65.6% to 79.0%, 96 answers74.1%likely range 54.3% to 87.3%, 70 answers
Contacting the practice58.1%likely range 50.9% to 65.0%, 106 answers56.9%likely range 38.3% to 73.7%, 75 answers
Wait for an appointment57.1%likely range 49.2% to 64.6%, 90 answers71.3%likely range 50.2% to 86.0%, 62 answers
Being listened to69.2%likely range 62.2% to 75.4%, 105 answers67.0%likely range 48.0% to 81.7%, 76 answers
Care and concern74.6%likely range 67.8% to 80.4%, 103 answers71.7%likely range 52.6% to 85.3%, 75 answers
Confidence and trust82.8%likely range 76.6% to 87.7%, 101 answers76.6%likely range 57.5% to 88.9%, 73 answers
Involvement in decisions75.9%likely range 68.9% to 81.8%, 96 answers82.7%likely range 64.1% to 92.8%, 73 answers
Needs met79.7%likely range 73.2% to 85.0%, 102 answers79.6%likely range 60.3% to 90.9%, 71 answers
Vaccinations and screening (NHS England QOF, not part of the grade)
Babies at 8 months94.1%likely range 85.8% to 97.7%, 68 patients81.1%likely range 73.9% to 86.7%, 143 patients
Children at 18 months81.9%likely range 71.5% to 89.1%, 72 patients73.8%likely range 64.5% to 81.3%, 103 patients
Children at 5 years87.9%likely range 77.1% to 94.0%, 58 patients74.5%likely range 66.7% to 80.9%, 141 patients
Women aged 25 to 4951.6%likely range 48.8% to 54.4%, 1,208 patients56.0%likely range 53.9% to 58.1%, 2,066 patients
Women aged 50 to 6471.8%likely range 67.0% to 76.1%, 372 patients76.8%likely range 73.5% to 79.8%, 677 patients
Facts (NHS England, not part of the grade)
Registered patients5,881August 202611,207August 2026
Primary care networkLoxford PCNLoxford PCN
Phone020 84781366020 85539577
Friends and Family Test (its own feedback)100.0% good or very good20 answers, June 202684.5% good or very good84 answers, June 2026
Appointments (one month)2,878 in August 2026Same day 36.3%; face to face 73.4%5,168 in August 2026Same day 63.3%; face to face 53.5%
Antibiotic items per STAR-PU (one year)0.51England 0.74, April 2025 to March 20260.73England 0.74, April 2025 to March 2026
GPs (full-time equivalent)2.4 qualified permanent4.2 including trainees and locums2,445 patients per permanent GP0.7 qualified permanent3.8 including trainees and locums
CQC rating (a separate source)GoodGood

“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

The full pages

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences