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Ide Lane Surgery vs Wonford Green Surgery

Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.

Can the survey tell them apart?

Ide Lane Surgery and Wonford Green Surgery cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.

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Side by side

MeasureIde Lane SurgeryEX2 8UPWonford Green SurgeryEX2 6NF
Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice Grade80.2likely range 71.8 to 85.285 survey answers89.8likely range 84.6 to 92.997 survey answers
Label (against the England average)Cannot be told apart from the England averageClearly above the England average
Patients who describe the practice as good86.7%likely range 75.0% to 93.4%, 85 answers90.7%likely range 83.6% to 94.9%, 97 answers
Access (mean of the two below)64.9%likely range 58.4% to 70.5%87.4%likely range 82.5% to 90.7%Clearly higher
Appointments within two weeks of booking74.4%likely range 67.9% to 80.0%, 3,046 appointments88.5%likely range 80.7% to 93.3%, 1,524 appointmentsClearly higher
Calls answered by the practiceNot in the grade: no phone data86.3%likely range 80.1% to 90.8%, 3,297 calls
More survey questions (not part of the grade)
Getting through on the phone59.5%likely range 45.2% to 72.2%, 76 answers63.0%likely range 52.9% to 72.1%, 87 answers
Reception and admin team92.4%likely range 81.8% to 97.0%, 82 answers98.8%likely range 94.2% to 99.8%, 91 answers
Having a preferred professional32.0%likely range 20.9% to 45.5%, 84 answers54.1%likely range 44.6% to 63.3%, 97 answers
Seeing your preferred professional58.9%likely range 37.8% to 77.2%, 34 answers72.5%likely range 58.9% to 82.9%, 48 answers
Knowing the next step96.0%likely range 86.4% to 98.9%, 80 answers86.8%likely range 78.8% to 92.1%, 93 answers
Contacting the practice84.5%likely range 72.3% to 91.9%, 83 answers82.3%likely range 73.7% to 88.5%, 93 answers
Wait for an appointment77.3%likely range 63.5% to 86.9%, 76 answers87.8%likely range 79.6% to 92.9%, 87 answers
Being listened to96.2%likely range 87.0% to 99.0%, 82 answers93.4%likely range 86.7% to 96.8%, 92 answers
Care and concern90.4%likely range 79.3% to 95.9%, 82 answers94.7%likely range 88.4% to 97.6%, 93 answers
Confidence and trust92.8%likely range 82.0% to 97.3%, 78 answers98.1%likely range 93.1% to 99.5%, 93 answers
Involvement in decisions95.1%likely range 84.9% to 98.5%, 76 answers97.6%likely range 92.3% to 99.3%, 90 answers
Needs met95.1%likely range 85.4% to 98.5%, 81 answers97.3%likely range 92.0% to 99.1%, 93 answers
Vaccinations and screening (NHS England QOF, not part of the grade)
Babies at 8 months87.1%likely range 78.3% to 92.6%, 85 patients92.7%likely range 84.9% to 96.6%, 82 patients
Children at 18 months94.0%likely range 86.8% to 97.4%, 84 patients84.8%likely range 76.7% to 90.4%, 105 patients
Children at 5 years95.4%likely range 88.8% to 98.2%, 87 patients87.6%likely range 79.2% to 93.0%, 89 patients
Women aged 25 to 4978.3%likely range 76.2% to 80.3%, 1,508 patients54.0%likely range 51.6% to 56.4%, 1,617 patients
Women aged 50 to 6479.6%likely range 76.7% to 82.2%, 799 patients62.5%likely range 58.3% to 66.6%, 510 patients
Facts (NHS England, not part of the grade)
Registered patients9,176August 20267,660August 2026
Primary care networkOuter Exeter PCNOuter Exeter PCN
Phone01392 42890001392 250135
Friends and Family Test (its own feedback)96.7% good or very good212 answers, June 202694.8% good or very good77 answers, June 2026
Appointments (one month)4,365 in August 2026Same day 34.5%; face to face 56.1%2,628 in August 2026Same day 47.4%; face to face 75.6%
Antibiotic items per STAR-PU (one year)0.93England 0.74, April 2025 to March 20260.76England 0.74, April 2025 to March 2026
GPs (full-time equivalent)6.8 qualified permanent7.9 including trainees and locums1,344 patients per permanent GP3.9 qualified permanent3.9 including trainees and locums1,955 patients per permanent GP
CQC rating (a separate source)GoodGood

“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

The full pages

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences