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Hough Green Health Park vs Upton Rocks Primary Care

Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.

Can the survey tell them apart?

Hough Green Health Park and Upton Rocks Primary Care cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.

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Side by side

MeasureHough Green Health ParkWA8 4PFUpton Rocks Primary CareWA8 7NU
Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice Grade76.9likely range 72.1 to 80.7117 survey answers78.9likely range 74.4 to 81.9112 survey answers
Label (against the England average)Cannot be told apart from the England averageCannot be told apart from the England average
Patients who describe the practice as good72.9%likely range 66.6% to 78.3%, 117 answers76.5%likely range 72.1% to 80.4%, 112 answers
Access (mean of the two below)86.0%likely range 80.2% to 88.6%84.5%likely range 73.4% to 88.6%
Appointments within two weeks of booking95.5%likely range 89.7% to 98.1%, 1,622 appointments94.0%likely range 82.9% to 98.1%, 671 appointments
Calls answered by the practiceNot in the grade: no phone dataNot in the grade: no phone data
More survey questions (not part of the grade)
Getting through on the phone64.5%likely range 57.9% to 70.7%, 113 answers61.0%likely range 56.1% to 65.8%, 108 answers
Reception and admin team85.7%likely range 80.4% to 89.7%, 115 answers92.9%likely range 89.9% to 95.0%, 110 answers
Having a preferred professional31.8%likely range 25.9% to 38.2%, 115 answers16.7%likely range 13.4% to 20.7%, 111 answers
Seeing your preferred professional59.2%likely range 46.2% to 71.0%, 32 answersNot shown: fewer than 30 answers
Knowing the next step86.3%likely range 81.0% to 90.3%, 114 answers79.4%likely range 75.1% to 83.2%, 105 answers
Contacting the practice75.7%likely range 69.6% to 80.9%, 117 answers62.9%likely range 58.0% to 67.5%, 109 answers
Wait for an appointment81.9%likely range 76.0% to 86.6%, 109 answers78.0%likely range 73.5% to 82.0%, 101 answers
Being listened to90.3%likely range 85.6% to 93.5%, 116 answers76.5%likely range 72.1% to 80.4%, 111 answers
Care and concern79.3%likely range 73.4% to 84.2%, 116 answers74.5%likely range 70.0% to 78.5%, 111 answers
Confidence and trust91.4%likely range 86.8% to 94.5%, 113 answers86.4%likely range 82.7% to 89.5%, 109 answers
Involvement in decisions88.1%likely range 82.8% to 91.9%, 106 answers83.6%likely range 79.5% to 87.0%, 104 answers
Needs met90.2%likely range 85.5% to 93.5%, 115 answers85.1%likely range 81.3% to 88.3%, 110 answers
Vaccinations and screening (NHS England QOF, not part of the grade)
Babies at 8 months90.7%likely range 80.1% to 96.0%, 54 patients94.9%likely range 83.1% to 98.6%, 39 patients
Children at 18 months79.0%likely range 67.4% to 87.3%, 62 patients78.9%likely range 63.7% to 88.9%, 38 patients
Children at 5 years84.8%likely range 71.8% to 92.4%, 46 patients73.5%likely range 56.9% to 85.4%, 34 patients
Women aged 25 to 4965.2%likely range 62.0% to 68.3%, 883 patients64.7%likely range 61.0% to 68.3%, 669 patients
Women aged 50 to 6467.1%likely range 62.6% to 71.4%, 435 patients72.6%likely range 67.6% to 77.1%, 336 patients
Facts (NHS England, not part of the grade)
Registered patients5,234August 20263,566August 2026
Primary care networkWidnes PCNWidnes PCN
Phone0151 51158050151 5115730
Friends and Family Test (its own feedback)100.0% good or very good6 answers, June 202674.8% good or very good107 answers, June 2026
Appointments (one month)1,745 in August 2026Same day 50.2%; face to face 82.0%1,291 in August 2026Same day 33.1%; face to face 82.3%
Antibiotic items per STAR-PU (one year)1.02England 0.74, April 2025 to March 20260.73England 0.74, April 2025 to March 2026
GPs (full-time equivalent)2.0 qualified permanent2.0 including trainees and locums2,617 patients per permanent GP0.3 qualified permanent0.3 including trainees and locums
CQC rating (a separate source)GoodGood

“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

The full pages

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences