Dartford · Compare
Horsman's Place Surgery vs Redwood Practice
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
Horsman's Place Surgery and Redwood Practice cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
Side by side
| Measure | Horsman's Place SurgeryDA1 2JP | Redwood PracticeDA1 2HA |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 78.0likely range 69.2 to 84.494 survey answers | 72.6likely range 66.1 to 77.9117 survey answers |
| Label (against the England average) | Cannot be told apart from the England average | Cannot be told apart from the England average |
| Patients who describe the practice as good | 77.3%likely range 64.8% to 86.2%, 94 answers | 72.9%likely range 64.4% to 80.0%, 117 answers |
| Access (mean of the two below) | 79.6%likely range 74.8% to 83.4% | 71.8%likely range 63.1% to 78.2% |
| Appointments within two weeks of booking | 92.0%likely range 86.2% to 95.5%, 2,033 appointments | 81.3%likely range 72.6% to 87.7%, 1,554 appointments |
| Calls answered by the practice | 67.0%likely range 59.3% to 73.9%, 3,235 calls | Not in the grade: no phone data |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 46.8%likely range 33.8% to 60.2%, 85 answers | 30.0%likely range 22.1% to 39.3%, 102 answers |
| Reception and admin team | 83.1%likely range 70.7% to 90.9%, 87 answers | 75.4%likely range 66.8% to 82.4%, 110 answers |
| Having a preferred professional | 35.1%likely range 23.9% to 48.1%, 94 answers | 30.9%likely range 23.3% to 39.7%, 115 answers |
| Seeing your preferred professional | Not shown: fewer than 30 answers | 23.1%likely range 11.8% to 40.3%, 32 answers |
| Knowing the next step | 85.5%likely range 73.3% to 92.6%, 85 answers | 78.0%likely range 69.4% to 84.7%, 106 answers |
| Contacting the practice | 77.9%likely range 65.3% to 86.8%, 91 answers | 60.0%likely range 51.0% to 68.4%, 113 answers |
| Wait for an appointment | 77.1%likely range 63.2% to 86.9%, 77 answers | 41.6%likely range 32.8% to 51.0%, 105 answers |
| Being listened to | 88.7%likely range 77.6% to 94.7%, 90 answers | 88.8%likely range 81.8% to 93.3%, 113 answers |
| Care and concern | 89.0%likely range 77.8% to 94.9%, 88 answers | 84.5%likely range 76.8% to 89.9%, 113 answers |
| Confidence and trust | 93.4%likely range 83.2% to 97.6%, 86 answers | 93.0%likely range 86.9% to 96.3%, 114 answers |
| Involvement in decisions | 90.1%likely range 78.7% to 95.7%, 83 answers | 89.5%likely range 82.4% to 93.9%, 107 answers |
| Needs met | 87.7%likely range 76.4% to 94.1%, 89 answers | 92.0%likely range 85.7% to 95.7%, 112 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 79.2%likely range 68.4% to 86.9%, 72 patients | 83.3%likely range 72.6% to 90.4%, 66 patients |
| Children at 18 months | 73.3%likely range 63.9% to 80.9%, 101 patients | 78.3%likely range 67.2% to 86.4%, 69 patients |
| Children at 5 years | 77.2%likely range 66.8% to 85.1%, 79 patients | 75.0%likely range 65.3% to 82.7%, 92 patients |
| Women aged 25 to 49 | 60.0%likely range 57.6% to 62.3%, 1,692 patients | 66.0%likely range 63.5% to 68.4%, 1,468 patients |
| Women aged 50 to 64 | 74.1%likely range 71.0% to 77.0%, 800 patients | 73.0%likely range 69.7% to 76.0%, 784 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 9,559August 2026 | 8,849August 2026 |
| Primary care network | Dartford Central PCN | Dartford Central PCN |
| Phone | 01322 299790 | 01322 223600 |
| Friends and Family Test (its own feedback) | 87.8% good or very good90 answers, June 2026 | 87.1% good or very good170 answers, June 2026 |
| Appointments (one month) | 3,328 in August 2026Same day 38.8%; face to face 59.4% | 3,392 in August 2026Same day 23.6%; face to face 66.6% |
| Antibiotic items per STAR-PU (one year) | 0.63England 0.74, April 2025 to March 2026 | 0.74England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 3.6 qualified permanent6.3 including trainees and locums2,648 patients per permanent GP | 4.8 qualified permanent7.0 including trainees and locums1,865 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.