Derby · Compare
Horizon Healthcare vs Wilson Street Surgery
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
Horizon Healthcare and Wilson Street Surgery cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
Side by side
| Measure | Horizon HealthcareDE1 1TH | Wilson Street SurgeryDE1 1PG |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 67.5likely range 44.4 to 83.1101 survey answers | 76.3likely range 52.8 to 88.693 survey answers |
| Label (against the England average) | Cannot be told apart from the England average | Cannot be told apart from the England average |
| Patients who describe the practice as good | 66.2%likely range 33.2% to 88.5%, 101 answers | 75.4%likely range 41.9% to 92.9%, 93 answers |
| Access (mean of the two below) | 70.3%likely range 68.3% to 72.1% | 78.2%likely range 75.4% to 80.5%Clearly higher |
| Appointments within two weeks of booking | 96.2%likely range 93.7% to 97.7%, 5,472 appointments | 95.9%likely range 92.7% to 97.7%, 3,918 appointments |
| Calls answered by the practice | 44.4%likely range 41.2% to 47.6%, 19,195 calls | 60.3%likely range 55.9% to 64.6%, 9,993 callsClearly higher |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 36.1%likely range 12.4% to 69.3%, 96 answers | 40.0%likely range 15.1% to 71.4%, 89 answers |
| Reception and admin team | 82.1%likely range 46.0% to 96.1%, 95 answers | 86.0%likely range 51.7% to 97.2%, 91 answers |
| Having a preferred professional | 24.3%likely range 6.7% to 58.9%, 100 answers | 30.4%likely range 10.1% to 63.0%, 94 answers |
| Seeing your preferred professional | Not shown: fewer than 30 answers | Not shown: fewer than 30 answers |
| Knowing the next step | 73.9%likely range 38.2% to 92.9%, 92 answers | 82.6%likely range 47.2% to 96.2%, 85 answers |
| Contacting the practice | 61.3%likely range 29.0% to 86.0%, 98 answers | 65.4%likely range 33.1% to 87.9%, 91 answers |
| Wait for an appointment | 78.1%likely range 40.1% to 95.0%, 83 answers | 74.1%likely range 38.8% to 92.8%, 82 answers |
| Being listened to | 73.0%likely range 37.8% to 92.4%, 94 answers | 86.4%likely range 51.3% to 97.5%, 87 answers |
| Care and concern | 75.2%likely range 39.8% to 93.3%, 95 answers | 89.0%likely range 54.2% to 98.2%, 88 answers |
| Confidence and trust | 81.8%likely range 44.8% to 96.1%, 90 answers | 96.9%likely range 63.2% to 99.8%, 88 answers |
| Involvement in decisions | 85.5%likely range 47.9% to 97.4%, 88 answers | 95.7%likely range 60.8% to 99.7%, 84 answers |
| Needs met | 80.4%likely range 44.7% to 95.4%, 96 answers | 94.7%likely range 60.9% to 99.5%, 89 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 89.8%likely range 86.4% to 92.4%, 393 patients | 81.9%likely range 76.3% to 86.4%, 221 patients |
| Children at 18 months | 81.0%likely range 76.7% to 84.7%, 369 patients | 81.8%likely range 75.7% to 86.7%, 187 patients |
| Children at 5 years | 67.9%likely range 62.7% to 72.7%, 330 patients | 73.5%likely range 66.9% to 79.2%, 196 patients |
| Women aged 25 to 49 | 57.3%likely range 56.0% to 58.5%, 6,082 patients | 53.5%likely range 51.9% to 55.2%, 3,481 patients |
| Women aged 50 to 64 | 67.6%likely range 65.4% to 69.7%, 1,808 patients | 65.1%likely range 62.5% to 67.7%, 1,291 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 29,473August 2026 | 21,082August 2026 |
| Primary care network | Derby City North PCN | Derby City North PCN |
| Phone | 01332 737777 | 01332 332628 |
| Friends and Family Test (its own feedback) | 88.9% good or very good9 answers, June 2026 | 86.6% good or very good387 answers, June 2026 |
| Appointments (one month) | 10,398 in August 2026Same day 41.7%; face to face 67.5% | 4,838 in August 2026Same day 59.1%; face to face 83.1% |
| Antibiotic items per STAR-PU (one year) | 0.56England 0.74, April 2025 to March 2026 | 0.56England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 9.9 qualified permanent9.9 including trainees and locums2,980 patients per permanent GP | 8.2 qualified permanent14.0 including trainees and locums2,571 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.