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Holmwood Corner Surgery vs West Barnes Surgery
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
Holmwood Corner Surgery and West Barnes Surgery cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
Side by side
| Measure | Holmwood Corner SurgeryKT3 6DR | West Barnes SurgeryKT3 6JD |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 78.6likely range 68.4 to 85.2111 survey answers | 88.3likely range 83.4 to 91.5111 survey answers |
| Label (against the England average) | Cannot be told apart from the England average | Clearly above the England average |
| Patients who describe the practice as good | 81.0%likely range 66.5% to 90.2%, 111 answers | 88.8%likely range 82.1% to 93.2%, 111 answers |
| Access (mean of the two below) | 73.0%likely range 68.6% to 77.0% | 86.9%likely range 82.1% to 90.2%Clearly higher |
| Appointments within two weeks of booking | 82.0%likely range 76.8% to 86.3%, 3,787 appointments | 89.8%likely range 82.4% to 94.3%, 1,565 appointments |
| Calls answered by the practice | 64.0%likely range 56.7% to 70.6%, 3,770 calls | 83.9%likely range 77.6% to 88.8%, 3,445 callsClearly higher |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 56.6%likely range 39.9% to 72.0%, 90 answers | 82.2%likely range 74.4% to 88.0%, 106 answers |
| Reception and admin team | 83.6%likely range 68.6% to 92.3%, 100 answers | 97.2%likely range 92.5% to 99.0%, 108 answers |
| Having a preferred professional | 25.9%likely range 14.9% to 41.1%, 109 answers | 39.6%likely range 31.4% to 48.3%, 110 answers |
| Seeing your preferred professional | 33.5%likely range 13.4% to 62.0%, 32 answers | 45.4%likely range 33.1% to 58.3%, 51 answers |
| Knowing the next step | 95.7%likely range 83.9% to 99.0%, 101 answers | 85.3%likely range 78.0% to 90.5%, 109 answers |
| Contacting the practice | 85.8%likely range 71.5% to 93.6%, 104 answers | 90.8%likely range 84.4% to 94.7%, 109 answers |
| Wait for an appointment | 66.1%likely range 49.4% to 79.6%, 94 answers | 85.1%likely range 77.2% to 90.5%, 98 answers |
| Being listened to | 91.4%likely range 78.1% to 97.0%, 101 answers | 90.6%likely range 84.1% to 94.6%, 108 answers |
| Care and concern | 91.3%likely range 78.1% to 96.9%, 103 answers | 91.0%likely range 84.6% to 94.9%, 108 answers |
| Confidence and trust | 96.2%likely range 84.6% to 99.1%, 102 answers | 92.8%likely range 86.7% to 96.2%, 106 answers |
| Involvement in decisions | 96.7%likely range 85.0% to 99.3%, 98 answers | 91.2%likely range 84.5% to 95.2%, 99 answers |
| Needs met | 91.8%likely range 78.9% to 97.1%, 104 answers | 89.6%likely range 82.8% to 93.9%, 105 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 91.3%likely range 83.0% to 95.7%, 80 patients | 92.2%likely range 83.0% to 96.6%, 64 patients |
| Children at 18 months | 88.2%likely range 80.6% to 93.1%, 102 patients | 95.9%likely range 86.3% to 98.9%, 49 patients |
| Children at 5 years | 80.3%likely range 72.7% to 86.2%, 132 patients | 80.4%likely range 68.2% to 88.7%, 56 patients |
| Women aged 25 to 49 | 57.3%likely range 55.4% to 59.3%, 2,426 patients | 60.7%likely range 57.9% to 63.5%, 1,168 patients |
| Women aged 50 to 64 | 66.7%likely range 64.0% to 69.3%, 1,234 patients | 75.9%likely range 72.5% to 79.1%, 640 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 13,383August 2026 | 7,060August 2026 |
| Primary care network | New Malden & Worcester Park PCN | New Malden & Worcester Park PCN |
| Phone | 020 89420066 | 020 83361773 |
| Friends and Family Test (its own feedback) | 100.0% good or very good284 answers, June 2026 | 89.8% good or very good157 answers, June 2026 |
| Appointments (one month) | 8,570 in August 2026Same day 65.2%; face to face 89.8% | 2,604 in August 2026Same day 41.7%; face to face 57.8% |
| Antibiotic items per STAR-PU (one year) | 0.50England 0.74, April 2025 to March 2026 | 0.84England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 8.1 qualified permanent12.6 including trainees and locums1,648 patients per permanent GP | 3.1 qualified permanent3.1 including trainees and locums2,263 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.