Tamworth · Compare
Hollies Practice vs Crown Medical Practice
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
Hollies Practice and Crown Medical Practice cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
Side by side
| Measure | Hollies PracticeB79 7EA | Crown Medical PracticeB79 7EA |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 82.0likely range 66.2 to 88.6111 survey answers | 73.6likely range 66.7 to 79.5124 survey answers |
| Label (against the England average) | Cannot be told apart from the England average | Cannot be told apart from the England average |
| Patients who describe the practice as good | 86.7%likely range 64.1% to 95.9%, 111 answers | 70.0%likely range 60.3% to 78.3%, 124 answers |
| Access (mean of the two below) | 71.0%likely range 66.8% to 74.8% | 81.9%likely range 78.1% to 85.0%Clearly higher |
| Appointments within two weeks of booking | 72.3%likely range 66.4% to 77.5%, 3,814 appointments | 92.3%likely range 88.1% to 95.2%, 3,407 appointmentsClearly higher |
| Calls answered by the practice | 69.6%likely range 63.7% to 75.0%, 5,274 calls | 71.3%likely range 65.0% to 76.8%, 4,657 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 59.1%likely range 35.4% to 79.3%, 100 answers | 53.7%likely range 43.5% to 63.6%, 116 answers |
| Reception and admin team | 91.7%likely range 69.6% to 98.2%, 107 answers | 74.4%likely range 64.6% to 82.2%, 117 answers |
| Having a preferred professional | 39.6%likely range 20.5% to 62.5%, 110 answers | 40.4%likely range 31.0% to 50.5%, 120 answers |
| Seeing your preferred professional | 33.6%likely range 10.1% to 69.5%, 42 answers | 16.5%likely range 7.2% to 33.5%, 40 answers |
| Knowing the next step | 86.4%likely range 63.4% to 95.9%, 108 answers | 80.3%likely range 71.0% to 87.2%, 117 answers |
| Contacting the practice | 77.4%likely range 53.7% to 91.0%, 109 answers | 57.8%likely range 47.8% to 67.3%, 122 answers |
| Wait for an appointment | 73.7%likely range 48.8% to 89.1%, 100 answers | 67.8%likely range 57.0% to 76.9%, 105 answers |
| Being listened to | 92.6%likely range 71.1% to 98.5%, 109 answers | 84.3%likely range 75.6% to 90.2%, 121 answers |
| Care and concern | 88.8%likely range 66.1% to 97.0%, 107 answers | 81.6%likely range 72.7% to 88.1%, 123 answers |
| Confidence and trust | 96.8%likely range 76.2% to 99.7%, 105 answers | 91.3%likely range 83.9% to 95.5%, 119 answers |
| Involvement in decisions | 95.7%likely range 74.2% to 99.4%, 102 answers | 88.5%likely range 80.2% to 93.6%, 114 answers |
| Needs met | 94.5%likely range 73.6% to 99.1%, 109 answers | 88.0%likely range 79.9% to 93.1%, 122 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 89.1%likely range 82.6% to 93.4%, 129 patients | 94.1%likely range 84.1% to 98.0%, 51 patients |
| Children at 18 months | 86.4%likely range 79.3% to 91.3%, 125 patients | 94.7%likely range 87.2% to 97.9%, 76 patients |
| Children at 5 years | 86.3%likely range 79.8% to 91.0%, 146 patients | 92.8%likely range 85.1% to 96.6%, 83 patients |
| Women aged 25 to 49 | 69.9%likely range 68.0% to 71.8%, 2,188 patients | 67.0%likely range 64.4% to 69.5%, 1,267 patients |
| Women aged 50 to 64 | 70.7%likely range 68.3% to 73.0%, 1,417 patients | 70.7%likely range 67.2% to 73.9%, 716 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 14,748August 2026 | 8,205August 2026 |
| Primary care network | Mercian PCN | Mercian PCN |
| Phone | 01827 217799 | 01827 315355 |
| Friends and Family Test (its own feedback) | 92.3% good or very good117 answers, June 2026 | No results for June 2026 |
| Appointments (one month) | 7,286 in August 2026Same day 37.7%; face to face 53.4% | 4,424 in August 2026Same day 47.8%; face to face 40.6% |
| Antibiotic items per STAR-PU (one year) | 0.64England 0.74, April 2025 to March 2026 | 0.97England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 6.8 qualified permanent6.8 including trainees and locums2,179 patients per permanent GP | 4.3 qualified permanent5.8 including trainees and locums1,888 patients per permanent GP |
| CQC rating (a separate source) | Requires improvement | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.