Coventry · Compare
Hillfields Health Centre - 1 vs Cheylesmore Surgery
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
Hillfields Health Centre - 1 and Cheylesmore Surgery cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
Side by side
| Measure | Hillfields Health Centre - 1CV1 4FS | Cheylesmore SurgeryCV3 5PZ |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 77.1likely range 70.1 to 82.795 survey answers | 90.4likely range 80.2 to 94.6114 survey answers |
| Label (against the England average) | Cannot be told apart from the England average | Cannot be told apart from the England average |
| Patients who describe the practice as good | 73.2%likely range 63.5% to 81.1%, 95 answers | 90.9%likely range 76.4% to 96.9%, 114 answers |
| Access (mean of the two below) | 86.1%likely range 80.1% to 89.6% | 89.0%likely range 86.4% to 91.0% |
| Appointments within two weeks of booking | 97.0%likely range 88.0% to 99.3%, 764 appointments | 99.8%likely range 97.9% to 100.0%, 3,341 appointments |
| Calls answered by the practice | 75.2%likely range 67.3% to 81.7%, 2,844 calls | 78.0%likely range 73.2% to 82.1%, 6,786 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 64.5%likely range 54.4% to 73.5%, 94 answers | 86.1%likely range 69.7% to 94.3%, 105 answers |
| Reception and admin team | 87.6%likely range 79.3% to 92.8%, 93 answers | 92.6%likely range 78.2% to 97.7%, 110 answers |
| Having a preferred professional | 37.8%likely range 28.6% to 48.0%, 92 answers | 24.6%likely range 13.1% to 41.4%, 114 answers |
| Seeing your preferred professional | 49.3%likely range 34.5% to 64.3%, 41 answers | 50.7%likely range 22.5% to 78.4%, 31 answers |
| Knowing the next step | 78.0%likely range 68.3% to 85.4%, 88 answers | 94.1%likely range 79.8% to 98.5%, 106 answers |
| Contacting the practice | 71.6%likely range 61.7% to 79.7%, 93 answers | 92.2%likely range 77.6% to 97.6%, 108 answers |
| Wait for an appointment | 74.0%likely range 63.4% to 82.3%, 81 answers | 91.4%likely range 75.5% to 97.3%, 98 answers |
| Being listened to | 82.1%likely range 73.1% to 88.6%, 92 answers | 94.7%likely range 81.0% to 98.7%, 109 answers |
| Care and concern | 78.1%likely range 68.6% to 85.4%, 91 answers | 94.0%likely range 80.1% to 98.4%, 109 answers |
| Confidence and trust | 92.7%likely range 85.3% to 96.5%, 89 answers | 97.2%likely range 84.5% to 99.6%, 107 answers |
| Involvement in decisions | 90.6%likely range 82.3% to 95.2%, 82 answers | 97.9%likely range 85.2% to 99.7%, 104 answers |
| Needs met | 84.0%likely range 75.1% to 90.2%, 91 answers | 94.1%likely range 79.7% to 98.5%, 104 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 87.4%likely range 78.8% to 92.8%, 87 patients | 94.9%likely range 89.3% to 97.6%, 118 patients |
| Children at 18 months | 62.9%likely range 52.5% to 72.2%, 89 patients | 95.3%likely range 89.5% to 98.0%, 107 patients |
| Children at 5 years | 71.0%likely range 59.4% to 80.4%, 69 patients | 92.6%likely range 86.1% to 96.2%, 108 patients |
| Women aged 25 to 49 | 38.8%likely range 36.1% to 41.6%, 1,194 patients | 43.5%likely range 41.7% to 45.2%, 3,064 patients |
| Women aged 50 to 64 | 67.3%likely range 61.5% to 72.5%, 278 patients | 71.4%likely range 68.0% to 74.5%, 741 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 5,898August 2026 | 14,269August 2026 |
| Primary care network | Coventry Navigation 1 PCN | Coventry Navigation 1 PCN |
| Phone | 024 76961373 | 024 76502255 |
| Friends and Family Test (its own feedback) | 100.0% good or very good5 answers, June 2026 | 100.0% good or very good10 answers, June 2026 |
| Appointments (one month) | 1,732 in August 2026Same day 66.5%; face to face 51.3% | 3,441 in August 2026Same day 41.0%; face to face 56.0% |
| Antibiotic items per STAR-PU (one year) | 0.57England 0.74, April 2025 to March 2026 | 0.60England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 1.9 qualified permanent4.9 including trainees and locums3,072 patients per permanent GP | 4.8 qualified permanent9.3 including trainees and locums2,964 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.