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Hillcrest Surgery vs Aylesbury Surgery

Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.

Can the survey tell them apart?

Aylesbury Surgery’s Practice Grade is clearly higher than Hillcrest Surgery’s: its likely range lies wholly above.

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Side by side

MeasureHillcrest SurgeryB44 0NNAylesbury SurgeryB44 0DX
Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice Grade71.6likely range 66.5 to 75.9101 survey answers86.5likely range 83.7 to 88.791 survey answersClearly higher
Label (against the England average)No labelClearly above the England average
Patients who describe the practice as good66.6%likely range 60.2% to 72.5%, 101 answers85.8%likely range 82.7% to 88.4%, 91 answersClearly higher
Access (mean of the two below)83.2%likely range 75.1% to 87.2%88.1%likely range 82.2% to 91.8%
Appointments within two weeks of booking92.7%likely range 84.6% to 96.7%, 1,173 appointments95.3%likely range 87.9% to 98.2%, 1,161 appointments
Calls answered by the practiceNot in the grade: no phone data80.9%likely range 71.6% to 87.7%, 1,893 calls
More survey questions (not part of the grade)
Getting through on the phone44.3%likely range 37.6% to 51.2%, 92 answers77.1%likely range 73.5% to 80.4%, 89 answers
Reception and admin team83.8%likely range 78.2% to 88.2%, 95 answers92.7%likely range 90.2% to 94.5%, 89 answers
Having a preferred professional30.3%likely range 24.6% to 36.6%, 100 answers59.1%likely range 55.0% to 63.0%, 90 answers
Seeing your preferred professionalNot shown: fewer than 30 answers36.3%likely range 31.5% to 41.4%, 57 answers
Knowing the next step87.4%likely range 82.0% to 91.3%, 90 answers90.4%likely range 87.7% to 92.6%, 87 answers
Contacting the practice63.9%likely range 57.3% to 70.1%, 97 answers88.0%likely range 85.1% to 90.4%, 90 answers
Wait for an appointment63.3%likely range 56.2% to 69.8%, 87 answers81.1%likely range 77.5% to 84.4%, 78 answers
Being listened to76.3%likely range 70.1% to 81.5%, 97 answers91.7%likely range 89.1% to 93.7%, 88 answers
Care and concern76.8%likely range 70.7% to 81.9%, 98 answers97.1%likely range 95.4% to 98.2%, 89 answers
Confidence and trust81.4%likely range 75.6% to 86.2%, 94 answers100.0%likely range 99.3% to 100.0%, 88 answers
Involvement in decisions86.0%likely range 80.5% to 90.2%, 91 answers96.8%likely range 95.0% to 98.0%, 83 answers
Needs met83.4%likely range 77.7% to 87.9%, 93 answers92.9%likely range 90.4% to 94.8%, 86 answers
Vaccinations and screening (NHS England QOF, not part of the grade)
Babies at 8 months78.7%likely range 65.1% to 88.0%, 47 patients95.2%likely range 77.3% to 99.2%, 21 patients
Children at 18 months72.0%likely range 58.3% to 82.5%, 50 patients62.5%likely range 38.6% to 81.5%, 16 patients
Children at 5 years69.4%likely range 58.0% to 78.9%, 72 patients83.3%likely range 70.4% to 91.3%, 48 patients
Women aged 25 to 4967.7%likely range 64.4% to 70.8%, 808 patients80.8%likely range 77.1% to 84.1%, 490 patients
Women aged 50 to 6473.4%likely range 68.8% to 77.6%, 380 patients85.7%likely range 80.8% to 89.5%, 245 patients
Facts (NHS England, not part of the grade)
Registered patients4,988August 20262,953August 2026
Primary care networkGosk PCNGosk PCN
Phone01218 1735400845 6750563
Friends and Family Test (its own feedback)50.0% good or very good14 answers, June 202695.6% good or very good68 answers, June 2026
Appointments (one month)2,127 in August 2026Same day 36.3%; face to face 68.9%1,417 in August 2026Same day 25.9%; face to face 63.6%
Antibiotic items per STAR-PU (one year)0.74England 0.74, April 2025 to March 20261.51England 0.74, April 2025 to March 2026
GPs (full-time equivalent)3.0 qualified permanent4.0 including trainees and locums1,673 patients per permanent GP1.1 qualified permanent3.5 including trainees and locums2,701 patients per permanent GP
CQC rating (a separate source)GoodGood

“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

The full pages

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences