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Hill Top Medical Centre vs Rood End Medical Practice

Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.

Can the survey tell them apart?

Rood End Medical Practice’s Practice Grade is clearly higher than Hill Top Medical Centre’s: its likely range lies wholly above.

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Side by side

MeasureHill Top Medical CentreB68 9DURood End Medical PracticeB68 8JB
Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice Grade64.7likely range 51.7 to 76.182 survey answers84.2likely range 77.4 to 88.888 survey answersClearly higher
Label (against the England average)No labelCannot be told apart from the England average
Patients who describe the practice as good58.9%likely range 40.4% to 75.1%, 82 answers83.5%likely range 73.9% to 90.0%, 88 answers
Access (mean of the two below)78.2%likely range 74.1% to 81.7%85.6%likely range 82.3% to 88.3%Clearly higher
Appointments within two weeks of booking76.6%likely range 70.5% to 81.8%, 3,295 appointments98.9%likely range 95.9% to 99.7%, 2,656 appointmentsClearly higher
Calls answered by the practice79.8%likely range 74.2% to 84.4%, 4,981 calls72.3%likely range 66.3% to 77.6%, 4,984 calls
More survey questions (not part of the grade)
Getting through on the phone37.1%likely range 21.4% to 56.2%, 79 answers71.0%likely range 59.7% to 80.2%, 79 answers
Reception and admin team71.8%likely range 52.7% to 85.4%, 79 answers83.7%likely range 74.1% to 90.3%, 86 answers
Having a preferred professional29.9%likely range 16.1% to 48.7%, 82 answers33.9%likely range 24.5% to 44.8%, 87 answers
Seeing your preferred professionalNot shown: fewer than 30 answers45.7%likely range 28.3% to 64.1%, 30 answers
Knowing the next step67.4%likely range 48.1% to 82.2%, 78 answers77.0%likely range 66.3% to 85.1%, 81 answers
Contacting the practice49.4%likely range 31.8% to 67.1%, 82 answers78.2%likely range 67.7% to 86.0%, 83 answers
Wait for an appointment46.3%likely range 28.4% to 65.2%, 74 answers69.2%likely range 57.3% to 78.9%, 73 answers
Being listened to81.9%likely range 63.8% to 92.1%, 82 answers85.3%likely range 75.6% to 91.6%, 81 answers
Care and concern87.4%likely range 70.0% to 95.4%, 81 answers81.8%likely range 71.6% to 89.0%, 81 answers
Confidence and trust90.3%likely range 73.4% to 96.9%, 80 answers92.8%likely range 84.6% to 96.8%, 81 answers
Involvement in decisions89.2%likely range 71.8% to 96.4%, 78 answers95.6%likely range 88.0% to 98.5%, 77 answers
Needs met91.4%likely range 74.9% to 97.5%, 80 answers89.9%likely range 80.9% to 94.9%, 80 answers
Vaccinations and screening (NHS England QOF, not part of the grade)
Babies at 8 months76.4%likely range 66.6% to 84.0%, 89 patients85.2%likely range 75.9% to 91.3%, 81 patients
Children at 18 months76.1%likely range 65.0% to 84.5%, 71 patients94.4%likely range 88.3% to 97.4%, 107 patients
Children at 5 years83.1%likely range 73.7% to 89.7%, 83 patients90.6%likely range 81.0% to 95.6%, 64 patients
Women aged 25 to 4971.2%likely range 68.9% to 73.4%, 1,520 patients60.1%likely range 57.3% to 62.9%, 1,141 patients
Women aged 50 to 6481.0%likely range 78.2% to 83.5%, 835 patients77.7%likely range 72.4% to 82.3%, 269 patients
Facts (NHS England, not part of the grade)
Registered patients8,910August 20266,190August 2026
Primary care networkSwb Caritas PCNSwb Caritas PCN
Phone0121 42221460121 5448666
Friends and Family Test (its own feedback)37.5% good or very good8 answers, June 202677.8% good or very good9 answers, June 2026
Appointments (one month)4,911 in August 2026Same day 60.2%; face to face 43.0%2,736 in August 2026Same day 72.1%; face to face 54.5%
Antibiotic items per STAR-PU (one year)0.69England 0.74, April 2025 to March 20260.57England 0.74, April 2025 to March 2026
GPs (full-time equivalent)3.9 qualified permanent7.0 including trainees and locums2,312 patients per permanent GP0.1 qualified permanent0.1 including trainees and locums
CQC rating (a separate source)Not RatedGood

“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

The full pages

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences