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Highfield Surgery vs Stonyhill Medical Practice

Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.

Can the survey tell them apart?

Highfield Surgery and Stonyhill Medical Practice cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.

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Side by side

MeasureHighfield SurgeryFY4 1TJStonyhill Medical PracticeFY4 1TJ
Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice Grade76.3likely range 64.6 to 84.3114 survey answers75.8likely range 66.2 to 82.0108 survey answers
Label (against the England average)Cannot be told apart from the England averageCannot be told apart from the England average
Patients who describe the practice as good75.7%likely range 59.1% to 87.1%, 114 answers81.0%likely range 67.4% to 89.7%, 108 answers
Access (mean of the two below)77.4%likely range 74.2% to 80.2%Clearly higher63.4%likely range 59.7% to 67.0%
Appointments within two weeks of booking84.9%likely range 80.6% to 88.4%, 4,962 appointmentsClearly higher71.6%likely range 66.2% to 76.6%, 4,384 appointments
Calls answered by the practice69.9%likely range 65.1% to 74.2%, 8,181 callsClearly higher55.1%likely range 50.0% to 60.2%, 7,649 calls
More survey questions (not part of the grade)
Getting through on the phone71.3%likely range 54.0% to 84.1%, 108 answers65.2%likely range 50.5% to 77.5%, 104 answers
Reception and admin team84.7%likely range 68.6% to 93.3%, 109 answers93.6%likely range 82.5% to 97.8%, 106 answers
Having a preferred professional36.4%likely range 22.3% to 53.3%, 114 answers33.8%likely range 21.8% to 48.3%, 107 answers
Seeing your preferred professional39.9%likely range 18.4% to 66.1%, 44 answers59.6%likely range 35.5% to 79.9%, 37 answers
Knowing the next step84.1%likely range 67.8% to 93.0%, 108 answers86.2%likely range 72.9% to 93.6%, 100 answers
Contacting the practice74.6%likely range 57.7% to 86.3%, 112 answers73.0%likely range 58.5% to 83.8%, 104 answers
Wait for an appointment60.3%likely range 42.9% to 75.5%, 105 answers71.2%likely range 56.2% to 82.6%, 99 answers
Being listened to88.3%likely range 73.0% to 95.4%, 111 answers87.5%likely range 74.9% to 94.2%, 108 answers
Care and concern88.2%likely range 73.0% to 95.4%, 112 answers87.4%likely range 74.7% to 94.2%, 107 answers
Confidence and trust93.5%likely range 79.6% to 98.1%, 110 answers92.5%likely range 80.9% to 97.2%, 105 answers
Involvement in decisions91.4%likely range 76.2% to 97.3%, 103 answers95.4%likely range 84.5% to 98.7%, 100 answers
Needs met85.7%likely range 70.0% to 93.9%, 112 answers95.0%likely range 84.3% to 98.5%, 105 answers
Vaccinations and screening (NHS England QOF, not part of the grade)
Babies at 8 months86.5%likely range 78.7% to 91.8%, 104 patients89.8%likely range 81.7% to 94.5%, 88 patients
Children at 18 months81.4%likely range 73.3% to 87.5%, 113 patients84.3%likely range 76.0% to 90.1%, 102 patients
Children at 5 years86.1%likely range 78.8% to 91.1%, 122 patients85.8%likely range 78.0% to 91.2%, 106 patients
Women aged 25 to 4963.8%likely range 61.6% to 65.8%, 1,984 patients71.9%likely range 69.7% to 74.0%, 1,737 patients
Women aged 50 to 6469.0%likely range 66.4% to 71.4%, 1,331 patients74.5%likely range 71.8% to 77.0%, 1,109 patients
Facts (NHS England, not part of the grade)
Registered patients13,304August 202611,977August 2026
Primary care networkBlackpool South PCNBlackpool South PCN
Phone01253 95395001253 956655
Friends and Family Test (its own feedback)94.2% good or very good189 answers, June 2026No results for June 2026
Appointments (one month)6,652 in August 2026Same day 45.1%; face to face 59.7%5,873 in August 2026Same day 35.8%; face to face 51.6%
Antibiotic items per STAR-PU (one year)0.87England 0.74, April 2025 to March 20260.78England 0.74, April 2025 to March 2026
GPs (full-time equivalent)6.9 qualified permanent9.9 including trainees and locums1,919 patients per permanent GP5.8 qualified permanent9.7 including trainees and locums2,051 patients per permanent GP
CQC rating (a separate source)GoodGood

“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

The full pages

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences