Waltham Forest · Compare
High Road Surgery vs Ll Medical Care Ltd
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
High Road Surgery and Ll Medical Care Ltd cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
Side by side
| Measure | High Road SurgeryE11 4HH | Ll Medical Care LtdE11 4HX |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 78.8likely range 75.2 to 81.293 survey answers | 76.2likely range 69.7 to 81.495 survey answers |
| Label (against the England average) | Cannot be told apart from the England average | Cannot be told apart from the England average |
| Patients who describe the practice as good | 75.5%likely range 72.9% to 77.9%, 93 answers | 71.7%likely range 63.2% to 79.0%, 95 answers |
| Access (mean of the two below) | 86.2%likely range 75.9% to 92.0% | 86.6%likely range 77.5% to 90.3% |
| Appointments within two weeks of booking | 97.8%likely range 84.8% to 99.7%, 451 appointments | 97.5%likely range 81.7% to 99.7%, 354 appointments |
| Calls answered by the practice | 74.6%likely range 58.6% to 85.9%, 763 calls | 75.6%likely range 66.8% to 82.7%, 2,299 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 69.7%likely range 67.0% to 72.4%, 88 answers | 44.2%likely range 35.6% to 53.2%, 93 answers |
| Reception and admin team | 85.0%likely range 82.7% to 87.0%, 89 answers | 75.5%likely range 67.0% to 82.4%, 92 answers |
| Having a preferred professional | 38.1%likely range 35.4% to 40.9%, 94 answers | 35.2%likely range 27.2% to 44.1%, 94 answers |
| Seeing your preferred professional | 68.3%likely range 63.7% to 72.6%, 35 answers | Not shown: fewer than 30 answers |
| Knowing the next step | 87.6%likely range 85.5% to 89.5%, 86 answers | 55.3%likely range 45.8% to 64.3%, 84 answers |
| Contacting the practice | 72.9%likely range 70.2% to 75.4%, 89 answers | 56.7%likely range 47.7% to 65.3%, 92 answers |
| Wait for an appointment | 69.7%likely range 66.7% to 72.4%, 80 answers | 55.2%likely range 45.3% to 64.6%, 78 answers |
| Being listened to | 84.2%likely range 81.9% to 86.3%, 87 answers | 78.8%likely range 70.5% to 85.2%, 92 answers |
| Care and concern | 77.1%likely range 74.5% to 79.5%, 87 answers | 83.8%likely range 76.1% to 89.4%, 92 answers |
| Confidence and trust | 93.5%likely range 91.9% to 94.8%, 85 answers | 93.7%likely range 87.7% to 96.9%, 89 answers |
| Involvement in decisions | 84.7%likely range 82.3% to 86.8%, 82 answers | 92.9%likely range 86.3% to 96.4%, 83 answers |
| Needs met | 90.3%likely range 88.3% to 91.9%, 84 answers | 92.9%likely range 86.5% to 96.4%, 87 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 92.3%likely range 66.7% to 98.6%, 13 patients | 71.9%likely range 54.6% to 84.4%, 32 patients |
| Children at 18 months | 72.2%likely range 49.1% to 87.5%, 18 patients | 75.0%likely range 59.8% to 85.8%, 40 patients |
| Children at 5 years | 70.0%likely range 39.7% to 89.2%, 10 patients | 60.9%likely range 46.5% to 73.6%, 46 patients |
| Women aged 25 to 49 | 72.4%likely range 67.0% to 77.3%, 283 patients | 47.6%likely range 44.6% to 50.6%, 1,054 patients |
| Women aged 50 to 64 | 74.8%likely range 66.7% to 81.5%, 131 patients | 73.4%likely range 69.2% to 77.2%, 466 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 1,790August 2026 | 5,557August 2026 |
| Primary care network | Waltham Forest South Leytonstone PCN | Waltham Forest South Leytonstone PCN |
| Phone | 020 85328460 | 020 85392858 |
| Friends and Family Test (its own feedback) | 100.0% good or very good6 answers, June 2026 | 90.4% good or very good52 answers, June 2026 |
| Appointments (one month) | 535 in August 2026Same day 35.6%; face to face 45.2% | 1,483 in August 2026Same day 63.1%; face to face 62.3% |
| Antibiotic items per STAR-PU (one year) | 0.59England 0.74, April 2025 to March 2026 | 0.63England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 0.8 qualified permanent0.8 including trainees and locums | 1.2 qualified permanent1.8 including trainees and locums4,530 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.