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Helsby Street Med/ctr vs Dallam Lane Medical Centre

Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.

Can the survey tell them apart?

Helsby Street Med/ctr and Dallam Lane Medical Centre cannot be told apart on the Practice Grade. The 95% intervals overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.

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Side by side

MeasureHelsby Street Med/ctrWA1 3AWDallam Lane Medical CentreWA2 7NG
Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice Grade76.695% interval 67.5 to 83.5108 survey answers74.995% interval 68.1 to 80.296 survey answers
Label (against the England average)Cannot be told apart from the England averageCannot be told apart from the England average
Patients who describe the practice as good73.5%95% interval 60.8% to 83.2%, 108 answers76.5%95% interval 68.1% to 83.2%, 96 answers
Access (mean of the two below)83.8%95% interval 76.4% to 87.7%71.0%95% interval 59.5% to 79.0%
Appointments within two weeks of booking90.0%95% interval 76.4% to 96.2%, 570 appointments80.5%95% interval 69.0% to 88.5%, 949 appointments
Calls answered by the practice77.5%95% interval 71.7% to 82.3%, 4,950 callsNot in the grade: no phone data
More survey questions (not part of the grade)
Getting through on the phone44.7%95% interval 32.4% to 57.6%, 106 answers78.9%95% interval 70.6% to 85.4%, 93 answers
Reception and admin team86.5%95% interval 75.3% to 93.1%, 107 answers95.4%95% interval 89.9% to 98.0%, 92 answers
Having a preferred professional54.2%95% interval 41.4% to 66.5%, 108 answers30.3%95% interval 22.8% to 39.1%, 96 answers
Seeing your preferred professional31.7%95% interval 17.8% to 50.0%, 56 answers59.9%95% interval 44.3% to 73.7%, 33 answers
Knowing the next step76.6%95% interval 63.8% to 85.9%, 103 answers93.8%95% interval 87.8% to 97.0%, 92 answers
Contacting the practice64.4%95% interval 51.3% to 75.6%, 107 answers88.8%95% interval 81.8% to 93.4%, 93 answers
Wait for an appointment62.3%95% interval 48.6% to 74.3%, 98 answers89.1%95% interval 81.6% to 93.8%, 82 answers
Being listened to82.1%95% interval 70.2% to 89.9%, 108 answers83.6%95% interval 75.6% to 89.4%, 88 answers
Care and concern79.1%95% interval 66.9% to 87.7%, 108 answers74.7%95% interval 65.8% to 82.0%, 88 answers
Confidence and trust88.9%95% interval 77.9% to 94.7%, 105 answers88.8%95% interval 81.5% to 93.4%, 88 answers
Involvement in decisions89.1%95% interval 78.0% to 94.9%, 103 answers89.3%95% interval 81.9% to 94.0%, 83 answers
Needs met84.4%95% interval 72.7% to 91.6%, 107 answers87.9%95% interval 80.4% to 92.8%, 87 answers
Vaccinations and screening (NHS England QOF, not part of the grade)
Babies at 8 months94.4%95% interval 86.6% to 97.8%, 72 patients91.9%95% interval 83.4% to 96.2%, 74 patients
Children at 18 months92.8%95% interval 84.1% to 96.9%, 69 patients85.7%95% interval 75.7% to 92.1%, 70 patients
Children at 5 years90.0%95% interval 80.8% to 95.1%, 70 patients77.8%95% interval 61.9% to 88.3%, 36 patients
Women aged 25 to 4972.8%95% interval 70.4% to 75.0%, 1,410 patients63.9%95% interval 61.0% to 66.7%, 1,078 patients
Women aged 50 to 6474.6%95% interval 71.5% to 77.4%, 838 patients73.3%95% interval 68.4% to 77.7%, 348 patients
Facts (NHS England, not part of the grade)
Registered patients8,562August 20265,067August 2026
Primary care networkCentral & West Warrington PCNCentral & West Warrington PCN
Phone01925 97259001925 572334
Friends and Family Test (its own feedback)No results for June 2026No results for June 2026
Appointments (one month)3,701 in August 2026Same day 56.1%; face to face 84.0%2,253 in August 2026Same day 35.3%; face to face 40.4%
Antibiotic items per STAR-PU (one year)0.74England 0.74, April 2025 to March 20260.88England 0.74, April 2025 to March 2026
GPs (full-time equivalent)4.8 qualified permanent11.9 including trainees and locums1,764 patients per permanent GP1.9 qualified permanent1.9 including trainees and locums2,639 patients per permanent GP
CQC rating (a separate source)GoodGood

“Clearly higher” appears only when a practice’s 95% interval lies wholly above every other practice’s here. When the intervals overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

The full pages

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences