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Hellesdon Medical Practice vs Woodcock Rd Surgery
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
Hellesdon Medical Practice and Woodcock Rd Surgery cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
Side by side
| Measure | Hellesdon Medical PracticeNR6 5QJ | Woodcock Rd SurgeryNR3 3UA |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 83.9likely range 77.3 to 88.3115 survey answers | 79.5likely range 73.2 to 84.2103 survey answers |
| Label (against the England average) | Cannot be told apart from the England average | Cannot be told apart from the England average |
| Patients who describe the practice as good | 85.1%likely range 76.0% to 91.1%, 115 answers | 78.1%likely range 69.3% to 84.8%, 103 answers |
| Access (mean of the two below) | 81.0%likely range 75.4% to 84.6% | 82.5%likely range 78.8% to 85.4% |
| Appointments within two weeks of booking | 90.5%likely range 84.9% to 94.1%, 2,415 appointmentsClearly higher | 79.5%likely range 74.6% to 83.6%, 4,638 appointments |
| Calls answered by the practice | Not in the grade: no phone data | 85.4%likely range 79.9% to 89.5%, 4,343 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 75.7%likely range 65.6% to 83.6%, 113 answers | 70.7%likely range 61.1% to 78.8%, 95 answers |
| Reception and admin team | 85.1%likely range 76.1% to 91.1%, 117 answers | 90.7%likely range 83.6% to 95.0%, 99 answers |
| Having a preferred professional | 42.7%likely range 32.8% to 53.2%, 116 answers | 16.7%likely range 10.8% to 24.9%, 102 answers |
| Seeing your preferred professional | 42.9%likely range 28.2% to 58.9%, 50 answers | Not shown: fewer than 30 answers |
| Knowing the next step | 87.5%likely range 78.9% to 92.9%, 116 answers | 90.6%likely range 83.2% to 95.0%, 94 answers |
| Contacting the practice | 77.1%likely range 67.2% to 84.7%, 115 answers | 78.1%likely range 69.2% to 85.0%, 99 answers |
| Wait for an appointment | 54.0%likely range 43.2% to 64.3%, 110 answers | 82.4%likely range 73.3% to 88.8%, 89 answers |
| Being listened to | 86.4%likely range 77.5% to 92.2%, 113 answers | 90.2%likely range 82.8% to 94.7%, 96 answers |
| Care and concern | 87.8%likely range 79.1% to 93.2%, 112 answers | 91.8%likely range 84.8% to 95.8%, 97 answers |
| Confidence and trust | 94.3%likely range 87.1% to 97.6%, 113 answers | 92.8%likely range 85.8% to 96.4%, 94 answers |
| Involvement in decisions | 95.7%likely range 88.9% to 98.4%, 109 answers | 92.5%likely range 85.5% to 96.3%, 93 answers |
| Needs met | 94.1%likely range 86.7% to 97.5%, 111 answers | 91.8%likely range 84.6% to 95.8%, 94 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 95.4%likely range 88.8% to 98.2%, 87 patients | 93.5%likely range 84.6% to 97.5%, 62 patients |
| Children at 18 months | 93.3%likely range 86.2% to 96.9%, 90 patients | 84.3%likely range 75.0% to 90.6%, 83 patients |
| Children at 5 years | 87.1%likely range 78.8% to 92.5%, 93 patients | 86.9%likely range 78.8% to 92.2%, 99 patients |
| Women aged 25 to 49 | 74.0%likely range 71.8% to 76.1%, 1,587 patients | 72.2%likely range 69.9% to 74.4%, 1,520 patients |
| Women aged 50 to 64 | 79.7%likely range 77.2% to 82.0%, 1,049 patients | 73.6%likely range 69.9% to 77.0%, 591 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 11,043August 2026 | 8,250August 2026 |
| Primary care network | Norwich East PCN | Norwich East PCN |
| Phone | 01603 486602 | 01603 425989 |
| Friends and Family Test (its own feedback) | 97.7% good or very good221 answers, June 2026 | 95.6% good or very good228 answers, June 2026 |
| Appointments (one month) | 4,318 in August 2026Same day 36.9%; face to face 74.8% | 4,936 in August 2026Same day 59.2%; face to face 54.9% |
| Antibiotic items per STAR-PU (one year) | 0.70England 0.74, April 2025 to March 2026 | 0.67England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 8.4 qualified permanent12.0 including trainees and locums1,317 patients per permanent GP | 3.5 qualified permanent5.4 including trainees and locums2,380 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.