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Heeley Green Surgery vs Carrfield Medical Centre

Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.

Can the survey tell them apart?

Heeley Green Surgery and Carrfield Medical Centre cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.

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Side by side

MeasureHeeley Green SurgeryS2 3AJCarrfield Medical CentreS8 9SG
Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice Grade70.2likely range 65.8 to 74.0125 survey answers79.0likely range 71.8 to 84.396 survey answers
Label (against the England average)No labelCannot be told apart from the England average
Patients who describe the practice as good70.3%likely range 65.0% to 75.2%, 125 answers79.2%likely range 69.2% to 86.6%, 96 answers
Access (mean of the two below)69.7%likely range 62.2% to 75.6%78.3%likely range 73.7% to 82.2%
Appointments within two weeks of booking79.2%likely range 71.7% to 85.1%, 2,123 appointments96.4%likely range 92.0% to 98.5%, 2,192 appointmentsClearly higher
Calls answered by the practiceNot in the grade: no phone data60.0%likely range 52.0% to 67.5%, 3,130 calls
More survey questions (not part of the grade)
Getting through on the phone42.1%likely range 36.5% to 47.8%, 119 answers71.4%likely range 60.1% to 80.6%, 85 answers
Reception and admin team88.1%likely range 83.9% to 91.3%, 121 answers86.2%likely range 76.9% to 92.1%, 93 answers
Having a preferred professional21.6%likely range 17.3% to 26.6%, 123 answers22.3%likely range 14.6% to 32.4%, 96 answers
Seeing your preferred professionalNot shown: fewer than 30 answersNot shown: fewer than 30 answers
Knowing the next step81.2%likely range 76.3% to 85.3%, 117 answers84.9%likely range 75.2% to 91.2%, 90 answers
Contacting the practice63.1%likely range 57.5% to 68.4%, 122 answers79.1%likely range 68.7% to 86.6%, 91 answers
Wait for an appointment59.1%likely range 53.1% to 64.9%, 106 answers62.5%likely range 50.9% to 72.9%, 84 answers
Being listened to88.8%likely range 84.7% to 91.9%, 121 answers84.6%likely range 74.7% to 91.1%, 87 answers
Care and concern84.7%likely range 80.2% to 88.3%, 121 answers82.0%likely range 71.8% to 89.0%, 88 answers
Confidence and trust89.1%likely range 85.1% to 92.2%, 121 answers92.7%likely range 84.4% to 96.7%, 87 answers
Involvement in decisions92.4%likely range 88.8% to 95.0%, 115 answers87.4%likely range 77.8% to 93.2%, 85 answers
Needs met92.1%likely range 88.5% to 94.7%, 120 answers77.7%likely range 66.9% to 85.7%, 87 answers
Vaccinations and screening (NHS England QOF, not part of the grade)
Babies at 8 months78.6%likely range 64.1% to 88.3%, 42 patients78.7%likely range 68.1% to 86.4%, 75 patients
Children at 18 months92.1%likely range 79.2% to 97.3%, 38 patients75.0%likely range 60.6% to 85.4%, 44 patients
Children at 5 years71.2%likely range 57.7% to 81.7%, 52 patients71.4%likely range 56.4% to 82.8%, 42 patients
Women aged 25 to 4967.5%likely range 64.4% to 70.5%, 904 patients56.0%likely range 53.6% to 58.3%, 1,702 patients
Women aged 50 to 6470.6%likely range 66.5% to 74.4%, 514 patients66.5%likely range 60.3% to 72.2%, 239 patients
Facts (NHS England, not part of the grade)
Registered patients5,142August 20266,338August 2026
Primary care networkHeeley Plus PCNHeeley Plus PCN
Phone0114 25072060114 2584724
Friends and Family Test (its own feedback)86.4% good or very good22 answers, June 202686.7% good or very good375 answers, June 2026
Appointments (one month)2,818 in August 2026Same day 49.0%; face to face 67.7%4,486 in August 2026Same day 54.6%; face to face 31.8%
Antibiotic items per STAR-PU (one year)0.71England 0.74, April 2025 to March 20260.51England 0.74, April 2025 to March 2026
GPs (full-time equivalent)4.0 qualified permanent6.4 including trainees and locums1,269 patients per permanent GP2.6 qualified permanent2.6 including trainees and locums2,401 patients per permanent GP
CQC rating (a separate source)GoodGood

“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

The full pages

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences