Stockport · Compare
Heaton Norris Medical Practice vs Vernon Park Surgery
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
Vernon Park Surgery’s Practice Grade is clearly higher than Heaton Norris Medical Practice’s: its likely range lies wholly above.
Side by side
| Measure | Heaton Norris Medical PracticeSK4 1JX | Vernon Park SurgerySK1 2EX |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 84.2likely range 73.8 to 89.5107 survey answers | 92.5likely range 89.7 to 94.3105 survey answersClearly higher |
| Label (against the England average) | Cannot be told apart from the England average | Clearly above the England average |
| Patients who describe the practice as good | 87.4%likely range 72.6% to 94.8%, 107 answers | 92.3%likely range 89.1% to 94.6%, 105 answers |
| Access (mean of the two below) | 76.6%likely range 72.5% to 80.2% | 92.9%likely range 87.3% to 95.7%Clearly higher |
| Appointments within two weeks of booking | 81.7%likely range 76.7% to 85.8%, 4,263 appointments | 97.3%likely range 89.8% to 99.3%, 956 appointmentsClearly higher |
| Calls answered by the practice | 71.4%likely range 64.8% to 77.3%, 4,098 calls | 88.5%likely range 80.2% to 93.6%, 1,848 callsClearly higher |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 64.7%likely range 47.0% to 79.1%, 94 answers | 96.7%likely range 94.2% to 98.1%, 101 answers |
| Reception and admin team | 88.7%likely range 73.7% to 95.7%, 101 answers | 97.0%likely range 94.7% to 98.3%, 104 answers |
| Having a preferred professional | 30.0%likely range 17.4% to 46.4%, 108 answers | 31.6%likely range 27.1% to 36.5%, 106 answers |
| Seeing your preferred professional | 28.0%likely range 9.2% to 59.7%, 30 answers | 74.3%likely range 65.3% to 81.6%, 33 answers |
| Knowing the next step | 89.8%likely range 75.3% to 96.2%, 104 answers | 93.2%likely range 90.1% to 95.4%, 100 answers |
| Contacting the practice | 82.4%likely range 66.7% to 91.6%, 106 answers | 93.3%likely range 90.2% to 95.5%, 101 answers |
| Wait for an appointment | 81.6%likely range 65.2% to 91.3%, 100 answers | 99.3%likely range 97.7% to 99.8%, 100 answers |
| Being listened to | 85.3%likely range 69.9% to 93.6%, 104 answers | 98.3%likely range 96.3% to 99.2%, 104 answers |
| Care and concern | 90.0%likely range 75.5% to 96.3%, 104 answers | 98.2%likely range 96.3% to 99.2%, 102 answers |
| Confidence and trust | 93.0%likely range 79.4% to 97.9%, 104 answers | 100.0%likely range 98.9% to 100.0%, 102 answers |
| Involvement in decisions | 88.8%likely range 74.0% to 95.7%, 103 answers | 98.1%likely range 96.1% to 99.1%, 99 answers |
| Needs met | 86.2%likely range 71.0% to 94.1%, 105 answers | 98.3%likely range 96.3% to 99.2%, 103 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 89.2%likely range 81.7% to 93.9%, 102 patients | 100.0%likely range 88.3% to 100.0%, 29 patients |
| Children at 18 months | 90.9%likely range 83.6% to 95.1%, 99 patients | 92.6%likely range 76.6% to 97.9%, 27 patients |
| Children at 5 years | 96.9%likely range 91.4% to 99.0%, 98 patients | 90.9%likely range 76.4% to 96.9%, 33 patients |
| Women aged 25 to 49 | 72.1%likely range 70.0% to 74.1%, 1,798 patients | 66.2%likely range 62.3% to 69.8%, 603 patients |
| Women aged 50 to 64 | 72.3%likely range 69.2% to 75.1%, 869 patients | 77.4%likely range 71.9% to 82.1%, 257 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 10,638August 2026 | 3,458August 2026 |
| Primary care network | Tame Valley PCN | Tame Valley PCN |
| Phone | 01619 831600 | 0161 4802724 |
| Friends and Family Test (its own feedback) | 94.9% good or very good432 answers, June 2026 | 94.3% good or very good53 answers, June 2026 |
| Appointments (one month) | 4,857 in August 2026Same day 39.2%; face to face 65.5% | 1,406 in August 2026Same day 50.9%; face to face 72.7% |
| Antibiotic items per STAR-PU (one year) | 0.95England 0.74, April 2025 to March 2026 | 0.79England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 7.1 qualified permanent9.0 including trainees and locums1,499 patients per permanent GP | 1.7 qualified permanent1.7 including trainees and locums2,026 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.