Barking and Dagenham · Compare
Heathway Medical Centre vs Parkview Medical Centre
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
Heathway Medical Centre and Parkview Medical Centre cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
Side by side
| Measure | Heathway Medical CentreRM10 9HU | Parkview Medical CentreRM10 8EJ |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 79.4likely range 73.8 to 83.993 survey answers | 75.6likely range 70.7 to 79.7105 survey answers |
| Label (against the England average) | Cannot be told apart from the England average | Cannot be told apart from the England average |
| Patients who describe the practice as good | 78.4%likely range 70.6% to 84.6%, 93 answers | 73.8%likely range 67.5% to 79.3%, 105 answers |
| Access (mean of the two below) | 81.5%likely range 77.0% to 85.3% | 79.6%likely range 72.6% to 84.0% |
| Appointments within two weeks of booking | 100.0%likely range 96.7% to 100.0%, 1,745 appointmentsClearly higher | 89.1%likely range 82.1% to 93.5%, 1,793 appointments |
| Calls answered by the practice | 62.8%likely range 54.6% to 70.4%, 2,928 calls | Not in the grade: no phone data |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 74.9%likely range 66.3% to 82.0%, 83 answers | 51.1%likely range 44.4% to 57.9%, 102 answers |
| Reception and admin team | 88.8%likely range 81.9% to 93.3%, 87 answers | 74.8%likely range 68.3% to 80.2%, 100 answers |
| Having a preferred professional | 40.2%likely range 32.1% to 48.8%, 93 answers | 23.9%likely range 18.7% to 30.2%, 103 answers |
| Seeing your preferred professional | 33.9%likely range 21.7% to 48.7%, 33 answers | Not shown: fewer than 30 answers |
| Knowing the next step | 83.1%likely range 75.3% to 88.9%, 83 answers | 79.4%likely range 73.1% to 84.5%, 96 answers |
| Contacting the practice | 80.2%likely range 72.4% to 86.3%, 89 answers | 69.1%likely range 62.5% to 75.0%, 102 answers |
| Wait for an appointment | 65.0%likely range 55.4% to 73.5%, 75 answers | 42.1%likely range 35.0% to 49.5%, 86 answers |
| Being listened to | 91.6%likely range 85.3% to 95.3%, 88 answers | 82.7%likely range 76.9% to 87.3%, 99 answers |
| Care and concern | 86.7%likely range 79.5% to 91.6%, 87 answers | 80.4%likely range 74.3% to 85.3%, 98 answers |
| Confidence and trust | 96.8%likely range 91.9% to 98.8%, 85 answers | 91.3%likely range 86.6% to 94.5%, 97 answers |
| Involvement in decisions | 96.8%likely range 91.8% to 98.8%, 83 answers | 84.3%likely range 78.2% to 89.0%, 88 answers |
| Needs met | 90.2%likely range 83.6% to 94.4%, 86 answers | 88.7%likely range 83.5% to 92.4%, 98 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 69.0%likely range 58.6% to 77.7%, 87 patients | 85.3%likely range 75.0% to 91.8%, 68 patients |
| Children at 18 months | 68.1%likely range 59.1% to 76.0%, 113 patients | 84.6%likely range 73.9% to 91.4%, 65 patients |
| Children at 5 years | 69.7%likely range 59.5% to 78.2%, 89 patients | 78.8%likely range 66.0% to 87.8%, 52 patients |
| Women aged 25 to 49 | 64.7%likely range 62.2% to 67.2%, 1,353 patients | 57.6%likely range 54.6% to 60.7%, 994 patients |
| Women aged 50 to 64 | 74.3%likely range 70.2% to 78.0%, 482 patients | 75.1%likely range 71.0% to 78.8%, 458 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 6,739August 2026 | 5,388August 2026 |
| Primary care network | Barking & Dagenham East One PCN | Barking & Dagenham East One PCN |
| Phone | 020 85921771 | 020 85922664 |
| Friends and Family Test (its own feedback) | No results for June 2026 | 92.8% good or very good69 answers, June 2026 |
| Appointments (one month) | 2,663 in August 2026Same day 24.2%; face to face 60.1% | 2,399 in August 2026Same day 66.0%; face to face 51.4% |
| Antibiotic items per STAR-PU (one year) | 0.49England 0.74, April 2025 to March 2026 | 0.57England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 0.7 qualified permanent0.7 including trainees and locums | 1.3 qualified permanent1.6 including trainees and locums4,041 patients per permanent GP |
| CQC rating (a separate source) | Good | – |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.