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Heathview Medical Practice vs Tri-Links Medical Practice

Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.

Can the survey tell them apart?

Heathview Medical Practice and Tri-Links Medical Practice cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.

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Side by side

MeasureHeathview Medical PracticeB77 2EDTri-Links Medical PracticeB77 3BZ
Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice Grade63.9likely range 45.6 to 79.691 survey answers80.3likely range 73.9 to 85.0107 survey answers
Label (against the England average)Cannot be told apart from the England averageCannot be told apart from the England average
Patients who describe the practice as good58.0%likely range 31.9% to 80.4%, 91 answers80.6%likely range 71.7% to 87.1%, 107 answers
Access (mean of the two below)77.4%likely range 74.6% to 80.1%79.4%likely range 74.5% to 83.6%
Appointments within two weeks of booking98.6%likely range 96.4% to 99.5%, 4,086 appointmentsClearly higher93.5%likely range 88.9% to 96.2%, 2,808 appointments
Calls answered by the practice56.1%likely range 50.8% to 61.3%, 7,141 calls65.3%likely range 56.5% to 73.2%, 2,532 calls
More survey questions (not part of the grade)
Getting through on the phone21.2%likely range 6.8% to 49.6%, 89 answers63.1%likely range 53.0% to 72.2%, 101 answers
Reception and admin team59.9%likely range 33.3% to 81.7%, 90 answers81.4%likely range 72.4% to 87.9%, 104 answers
Having a preferred professional12.7%likely range 3.1% to 40.1%, 92 answers25.0%likely range 17.5% to 34.3%, 106 answers
Seeing your preferred professionalNot shown: fewer than 30 answersNot shown: fewer than 30 answers
Knowing the next step77.9%likely range 48.9% to 92.9%, 85 answers89.4%likely range 81.7% to 94.1%, 105 answers
Contacting the practice48.0%likely range 23.9% to 73.0%, 90 answers78.2%likely range 69.1% to 85.3%, 106 answers
Wait for an appointment44.5%likely range 20.8% to 70.9%, 85 answers81.1%likely range 71.8% to 87.9%, 96 answers
Being listened to77.2%likely range 48.9% to 92.3%, 90 answers88.1%likely range 80.1% to 93.2%, 103 answers
Care and concern78.9%likely range 50.5% to 93.2%, 89 answers87.1%likely range 78.9% to 92.4%, 104 answers
Confidence and trust90.0%likely range 62.5% to 98.0%, 89 answers93.5%likely range 86.7% to 96.9%, 105 answers
Involvement in decisions85.8%likely range 56.4% to 96.6%, 82 answers91.1%likely range 83.7% to 95.4%, 102 answers
Needs met85.3%likely range 57.2% to 96.2%, 89 answers89.2%likely range 81.4% to 93.9%, 104 answers
Vaccinations and screening (NHS England QOF, not part of the grade)
Babies at 8 months87.7%likely range 82.2% to 91.7%, 187 patients85.9%likely range 76.0% to 92.2%, 71 patients
Children at 18 months85.9%likely range 80.2% to 90.2%, 185 patients91.5%likely range 83.4% to 95.8%, 82 patients
Children at 5 years81.1%likely range 75.6% to 85.7%, 228 patients93.3%likely range 86.1% to 96.9%, 89 patients
Women aged 25 to 4969.4%likely range 67.8% to 71.0%, 3,072 patients74.8%likely range 72.4% to 77.2%, 1,256 patients
Women aged 50 to 6473.5%likely range 70.9% to 75.9%, 1,233 patients76.0%likely range 72.4% to 79.3%, 596 patients
Facts (NHS England, not part of the grade)
Registered patients18,136August 20267,052August 2026
Primary care networkMercian PCNMercian PCN
Phone01827 28100001827 54777
Friends and Family Test (its own feedback)83.7% good or very good129 answers, June 202687.1% good or very good31 answers, June 2026
Appointments (one month)5,892 in August 2026Same day 38.7%; face to face 69.5%3,267 in August 2026Same day 60.2%; face to face 40.4%
Antibiotic items per STAR-PU (one year)0.70England 0.74, April 2025 to March 20260.87England 0.74, April 2025 to March 2026
GPs (full-time equivalent)2.3 qualified permanent6.4 including trainees and locums7,840 patients per permanent GP3.6 qualified permanent7.9 including trainees and locums1,959 patients per permanent GP
CQC rating (a separate source)GoodGood

“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

The full pages

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences