Wandsworth · Compare
Heathbridge Practice vs Chartfield Surgery
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
Heathbridge Practice and Chartfield Surgery cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
Side by side
| Measure | Heathbridge PracticeSW15 2TL | Chartfield SurgerySW15 6HG |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 87.3likely range 70.8 to 92.2117 survey answers | 83.7likely range 74.0 to 89.2106 survey answers |
| Label (against the England average) | Cannot be told apart from the England average | Cannot be told apart from the England average |
| Patients who describe the practice as good | 91.2%likely range 67.7% to 98.1%, 117 answers | 85.5%likely range 71.7% to 93.2%, 106 answers |
| Access (mean of the two below) | 77.9%likely range 74.1% to 81.2% | 79.4%likely range 74.7% to 83.5% |
| Appointments within two weeks of booking | 73.2%likely range 67.0% to 78.5%, 3,448 appointments | 97.7%likely range 94.2% to 99.1%, 2,519 appointmentsClearly higher |
| Calls answered by the practice | 82.6%likely range 78.1% to 86.3%, 6,865 callsClearly higher | 61.0%likely range 52.2% to 69.1%, 2,590 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 70.4%likely range 43.1% to 88.2%, 98 answers | 70.1%likely range 53.9% to 82.5%, 94 answers |
| Reception and admin team | 91.2%likely range 66.4% to 98.2%, 108 answers | 91.8%likely range 79.1% to 97.0%, 103 answers |
| Having a preferred professional | 35.9%likely range 17.0% to 60.5%, 117 answers | 30.9%likely range 18.9% to 46.1%, 106 answers |
| Seeing your preferred professional | 56.6%likely range 23.2% to 84.9%, 49 answers | 66.5%likely range 40.9% to 85.1%, 38 answers |
| Knowing the next step | 81.5%likely range 56.4% to 93.8%, 116 answers | 90.1%likely range 77.0% to 96.1%, 102 answers |
| Contacting the practice | 82.8%likely range 57.9% to 94.4%, 117 answers | 87.1%likely range 73.4% to 94.3%, 103 answers |
| Wait for an appointment | 73.5%likely range 46.9% to 89.7%, 105 answers | 82.7%likely range 67.7% to 91.6%, 97 answers |
| Being listened to | 92.5%likely range 69.0% to 98.6%, 115 answers | 90.7%likely range 77.7% to 96.5%, 101 answers |
| Care and concern | 86.7%likely range 62.0% to 96.3%, 115 answers | 90.6%likely range 77.4% to 96.4%, 100 answers |
| Confidence and trust | 98.1%likely range 76.6% to 99.9%, 115 answers | 97.7%likely range 87.3% to 99.6%, 102 answers |
| Involvement in decisions | 92.3%likely range 67.0% to 98.6%, 103 answers | 96.5%likely range 84.9% to 99.3%, 95 answers |
| Needs met | 90.3%likely range 65.9% to 97.8%, 113 answers | 94.0%likely range 81.8% to 98.2%, 100 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 92.4%likely range 88.0% to 95.3%, 211 patients | 95.7%likely range 88.0% to 98.5%, 69 patients |
| Children at 18 months | 96.0%likely range 92.1% to 98.1%, 177 patients | 92.6%likely range 84.8% to 96.6%, 81 patients |
| Children at 5 years | 89.0%likely range 82.8% to 93.1%, 145 patients | 86.7%likely range 78.1% to 92.2%, 90 patients |
| Women aged 25 to 49 | 55.5%likely range 54.3% to 56.7%, 6,599 patients | 52.6%likely range 50.7% to 54.5%, 2,745 patients |
| Women aged 50 to 64 | 67.4%likely range 65.0% to 69.8%, 1,410 patients | 69.3%likely range 66.4% to 72.0%, 1,025 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 23,117August 2026 | 11,926August 2026 |
| Primary care network | Prime Wandsworth PCN | Prime Wandsworth PCN |
| Phone | 020 82464070 | 02087 883252 |
| Friends and Family Test (its own feedback) | 90.1% good or very good414 answers, June 2026 | 92.4% good or very good447 answers, June 2026 |
| Appointments (one month) | 4,591 in August 2026Same day 25.8%; face to face 91.1% | 3,711 in August 2026Same day 25.0%; face to face 66.5% |
| Antibiotic items per STAR-PU (one year) | 0.51England 0.74, April 2025 to March 2026 | 0.55England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 9.4 qualified permanent10.4 including trainees and locums2,466 patients per permanent GP | 8.2 qualified permanent12.5 including trainees and locums1,452 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.