Kensington and Chelsea · Compare
Health Partners at Violet Melchett vs The Good Practice
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
Health Partners at Violet Melchett and The Good Practice cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
Side by side
| Measure | Health Partners at Violet MelchettSW3 5RR | The Good PracticeSW10 0LR |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 85.9likely range 79.7 to 89.9130 survey answers | 89.6likely range 84.8 to 92.8127 survey answers |
| Label (against the England average) | Clearly above the England average | Clearly above the England average |
| Patients who describe the practice as good | 86.7%likely range 78.0% to 92.2%, 130 answers | 89.6%likely range 82.8% to 93.9%, 127 answers |
| Access (mean of the two below) | 83.9%likely range 80.6% to 86.7% | 89.6%likely range 86.0% to 92.3% |
| Appointments within two weeks of booking | 93.0%likely range 89.6% to 95.4%, 4,674 appointments | 96.5%likely range 93.0% to 98.2%, 3,159 appointments |
| Calls answered by the practice | 74.6%likely range 68.9% to 79.7%, 5,183 calls | 82.7%likely range 76.3% to 87.7%, 3,515 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 74.2%likely range 63.3% to 82.8%, 110 answers | 84.7%likely range 76.8% to 90.3%, 119 answers |
| Reception and admin team | 90.2%likely range 81.9% to 94.9%, 123 answers | 95.6%likely range 90.2% to 98.1%, 126 answers |
| Having a preferred professional | 28.4%likely range 20.0% to 38.6%, 128 answers | 56.1%likely range 47.1% to 64.8%, 127 answers |
| Seeing your preferred professional | 38.7%likely range 21.9% to 58.7%, 36 answers | 56.2%likely range 44.0% to 67.8%, 69 answers |
| Knowing the next step | 92.7%likely range 85.1% to 96.6%, 124 answers | 87.0%likely range 79.5% to 92.0%, 121 answers |
| Contacting the practice | 83.7%likely range 74.5% to 90.0%, 128 answers | 86.9%likely range 79.5% to 91.9%, 124 answers |
| Wait for an appointment | 82.2%likely range 72.4% to 89.0%, 118 answers | 76.3%likely range 67.5% to 83.4%, 116 answers |
| Being listened to | 89.0%likely range 80.5% to 94.1%, 122 answers | 93.4%likely range 87.3% to 96.7%, 124 answers |
| Care and concern | 89.5%likely range 81.0% to 94.4%, 121 answers | 92.7%likely range 86.4% to 96.2%, 124 answers |
| Confidence and trust | 93.5%likely range 86.1% to 97.1%, 123 answers | 93.8%likely range 87.8% to 97.0%, 123 answers |
| Involvement in decisions | 90.1%likely range 81.4% to 95.0%, 113 answers | 94.6%likely range 88.7% to 97.5%, 121 answers |
| Needs met | 93.6%likely range 86.2% to 97.1%, 124 answers | 93.3%likely range 87.1% to 96.6%, 122 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 85.5%likely range 74.7% to 92.2%, 62 patients | 80.0%likely range 69.2% to 87.7%, 70 patients |
| Children at 18 months | 80.7%likely range 68.7% to 88.9%, 57 patients | 67.8%likely range 55.1% to 78.3%, 59 patients |
| Children at 5 years | 74.1%likely range 61.6% to 83.7%, 58 patients | 47.9%likely range 34.5% to 61.7%, 48 patients |
| Women aged 25 to 49 | 59.1%likely range 57.1% to 61.2%, 2,237 patients | 50.8%likely range 48.7% to 52.9%, 2,131 patients |
| Women aged 50 to 64 | 69.4%likely range 66.6% to 72.0%, 1,110 patients | 63.1%likely range 59.7% to 66.3%, 804 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 10,937August 2026 | 8,637August 2026 |
| Primary care network | Brompton Health PCN | Brompton Health PCN |
| Phone | 020 74602222 | 020 73511766 |
| Friends and Family Test (its own feedback) | 81.7% good or very good120 answers, June 2026 | 97.2% good or very good177 answers, June 2026 |
| Appointments (one month) | 5,439 in August 2026Same day 57.3%; face to face 53.5% | 3,285 in August 2026Same day 43.7%; face to face 94.5% |
| Antibiotic items per STAR-PU (one year) | 0.38England 0.74, April 2025 to March 2026 | 0.38England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 5.0 qualified permanent7.1 including trainees and locums2,191 patients per permanent GP | 1.4 qualified permanent1.4 including trainees and locums5,998 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.