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Heald Green Health Centre 2 vs Finney Lane Surgery
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
Heald Green Health Centre 2 and Finney Lane Surgery cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
Side by side
| Measure | Heald Green Health Centre 2SK8 3JD | Finney Lane SurgerySK8 3JD |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 80.0likely range 74.8 to 84.2130 survey answers | 84.7likely range 78.8 to 88.7109 survey answers |
| Label (against the England average) | Cannot be told apart from the England average | Clearly above the England average |
| Patients who describe the practice as good | 78.1%likely range 70.9% to 83.9%, 130 answers | 85.4%likely range 77.3% to 90.9%, 109 answers |
| Access (mean of the two below) | 84.3%likely range 79.4% to 87.8% | 82.9%likely range 78.0% to 86.0% |
| Appointments within two weeks of booking | 93.3%likely range 87.0% to 96.6%, 1,679 appointments | 97.2%likely range 89.9% to 99.3%, 998 appointments |
| Calls answered by the practice | 75.2%likely range 67.7% to 81.4%, 3,174 calls | 68.5%likely range 61.9% to 74.4%, 4,372 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 55.7%likely range 47.7% to 63.5%, 124 answers | 58.3%likely range 48.6% to 67.4%, 108 answers |
| Reception and admin team | 81.4%likely range 74.5% to 86.8%, 128 answers | 94.1%likely range 87.7% to 97.3%, 108 answers |
| Having a preferred professional | 29.1%likely range 22.5% to 36.7%, 130 answers | 30.6%likely range 22.5% to 40.1%, 109 answers |
| Seeing your preferred professional | 41.5%likely range 27.8% to 56.7%, 36 answers | Not shown: fewer than 30 answers |
| Knowing the next step | 89.1%likely range 83.0% to 93.1%, 125 answers | 89.0%likely range 81.2% to 93.8%, 103 answers |
| Contacting the practice | 73.9%likely range 66.5% to 80.2%, 129 answers | 80.8%likely range 72.1% to 87.3%, 108 answers |
| Wait for an appointment | 74.2%likely range 66.3% to 80.7%, 116 answers | 82.1%likely range 73.0% to 88.6%, 98 answers |
| Being listened to | 87.4%likely range 81.1% to 91.7%, 127 answers | 96.9%likely range 91.4% to 98.9%, 106 answers |
| Care and concern | 86.2%likely range 79.8% to 90.8%, 126 answers | 96.2%likely range 90.4% to 98.5%, 107 answers |
| Confidence and trust | 94.4%likely range 89.4% to 97.1%, 125 answers | 99.2%likely range 94.9% to 99.9%, 107 answers |
| Involvement in decisions | 94.5%likely range 89.5% to 97.2%, 119 answers | 100.0%likely range 96.0% to 100.0%, 98 answers |
| Needs met | 92.1%likely range 86.7% to 95.4%, 127 answers | 99.0%likely range 94.4% to 99.8%, 104 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 94.9%likely range 87.5% to 98.0%, 78 patients | 74.6%likely range 63.1% to 83.5%, 67 patients |
| Children at 18 months | 89.9%likely range 81.9% to 94.6%, 89 patients | 80.0%likely range 69.6% to 87.5%, 75 patients |
| Children at 5 years | 89.6%likely range 81.9% to 94.2%, 96 patients | 89.7%likely range 81.5% to 94.5%, 87 patients |
| Women aged 25 to 49 | 68.9%likely range 66.3% to 71.4%, 1,269 patients | 67.4%likely range 64.6% to 70.1%, 1,122 patients |
| Women aged 50 to 64 | 80.3%likely range 76.6% to 83.6%, 483 patients | 80.4%likely range 76.8% to 83.6%, 511 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 7,485August 2026 | 6,913August 2026 |
| Primary care network | Cheadle Network PCN | Cheadle Network PCN |
| Phone | 01619 830927 | 01619 839000 |
| Friends and Family Test (its own feedback) | 95.8% good or very good144 answers, June 2026 | 94.1% good or very good203 answers, June 2026 |
| Appointments (one month) | 2,989 in August 2026Same day 51.5%; face to face 50.8% | 3,402 in August 2026Same day 47.6%; face to face 65.6% |
| Antibiotic items per STAR-PU (one year) | 0.75England 0.74, April 2025 to March 2026 | 0.81England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 3.3 qualified permanent4.3 including trainees and locums2,301 patients per permanent GP | 3.6 qualified permanent5.5 including trainees and locums1,942 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.