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Havergal Surgery vs St Ann's Road Surgery

Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.

Can the survey tell them apart?

Havergal Surgery and St Ann's Road Surgery cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.

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Side by side

MeasureHavergal SurgeryN15 3DYSt Ann's Road SurgeryN15 5AZ
Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice Grade79.9likely range 74.6 to 84.297 survey answers59.1likely range 41.6 to 77.274 survey answers
Label (against the England average)Cannot be told apart from the England averageNo label
Patients who describe the practice as good76.4%likely range 69.2% to 82.4%, 97 answers48.3%likely range 23.4% to 74.1%, 74 answers
Access (mean of the two below)87.9%likely range 82.2% to 91.4%84.3%likely range 78.7% to 87.3%
Appointments within two weeks of booking95.4%likely range 87.7% to 98.4%, 1,064 appointments93.8%likely range 88.2% to 96.8%, 1,979 appointments
Calls answered by the practice80.2%likely range 71.9% to 86.6%, 2,312 callsNot in the grade: no phone data
More survey questions (not part of the grade)
Getting through on the phone53.3%likely range 45.4% to 60.9%, 97 answers33.3%likely range 13.0% to 62.6%, 70 answers
Reception and admin team81.5%likely range 74.6% to 86.8%, 96 answers58.5%likely range 30.4% to 82.0%, 69 answers
Having a preferred professional52.8%likely range 44.9% to 60.5%, 96 answers27.1%likely range 9.7% to 56.3%, 74 answers
Seeing your preferred professional43.9%likely range 34.2% to 54.1%, 58 answersNot shown: fewer than 30 answers
Knowing the next step82.7%likely range 75.7% to 88.0%, 90 answers67.6%likely range 36.7% to 88.2%, 63 answers
Contacting the practice68.5%likely range 60.8% to 75.4%, 95 answers51.0%likely range 25.1% to 76.4%, 72 answers
Wait for an appointment71.9%likely range 63.9% to 78.8%, 86 answers48.8%likely range 22.3% to 75.9%, 64 answers
Being listened to83.0%likely range 76.2% to 88.2%, 94 answers69.4%likely range 39.4% to 88.8%, 68 answers
Care and concern82.7%likely range 75.8% to 88.0%, 92 answers68.0%likely range 38.1% to 88.0%, 68 answers
Confidence and trust93.5%likely range 88.3% to 96.5%, 91 answers76.1%likely range 45.3% to 92.5%, 67 answers
Involvement in decisions83.9%likely range 77.0% to 89.0%, 89 answers79.9%likely range 48.4% to 94.4%, 65 answers
Needs met89.2%likely range 83.1% to 93.3%, 90 answers71.9%likely range 41.1% to 90.3%, 66 answers
Vaccinations and screening (NHS England QOF, not part of the grade)
Babies at 8 months81.3%likely range 64.7% to 91.1%, 32 patients80.0%likely range 71.4% to 86.5%, 105 patients
Children at 18 months76.9%likely range 61.7% to 87.4%, 39 patients61.7%likely range 52.2% to 70.3%, 107 patients
Children at 5 years59.4%likely range 42.3% to 74.5%, 32 patients62.4%likely range 53.4% to 70.6%, 117 patients
Women aged 25 to 4946.2%likely range 43.2% to 49.3%, 1,036 patients61.2%likely range 59.5% to 62.9%, 3,197 patients
Women aged 50 to 6468.5%likely range 64.0% to 72.7%, 438 patients75.8%likely range 73.2% to 78.3%, 1,051 patients
Facts (NHS England, not part of the grade)
Registered patients4,883August 202613,402August 2026
Primary care networkHaringey - N15/south East PCNHaringey - N15/south East PCN
Phone020 88886662020 88004032
Friends and Family Test (its own feedback)100.0% good or very good20 answers, June 202675.0% good or very good108 answers, June 2026
Appointments (one month)2,188 in August 2026Same day 62.3%; face to face 77.8%5,501 in August 2026Same day 47.8%; face to face 33.9%
Antibiotic items per STAR-PU (one year)1.01England 0.74, April 2025 to March 20260.43England 0.74, April 2025 to March 2026
GPs (full-time equivalent)1.9 qualified permanent3.1 including trainees and locums2,501 patients per permanent GP3.9 qualified permanent6.0 including trainees and locums3,478 patients per permanent GP
CQC rating (a separate source)GoodGood

“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

The full pages

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences