Thurrock · Compare
Hassengate Medical Centre vs Neera Medical Centre
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
Hassengate Medical Centre and Neera Medical Centre cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
Side by side
| Measure | Hassengate Medical CentreSS17 0PH | Neera Medical CentreSS17 0BY |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 80.4likely range 72.6 to 86.1139 survey answers | 77.4likely range 73.1 to 80.9105 survey answers |
| Label (against the England average) | Cannot be told apart from the England average | Cannot be told apart from the England average |
| Patients who describe the practice as good | 79.1%likely range 68.0% to 87.1%, 139 answers | 76.6%likely range 71.6% to 80.9%, 105 answers |
| Access (mean of the two below) | 83.4%likely range 80.5% to 85.8% | 79.2%likely range 70.6% to 84.9% |
| Appointments within two weeks of booking | 93.9%likely range 90.9% to 96.0%, 5,335 appointments | 88.9%likely range 76.1% to 95.3%, 650 appointments |
| Calls answered by the practice | 72.7%likely range 67.9% to 77.1%, 7,429 calls | 69.4%likely range 58.0% to 78.8%, 1,507 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 56.2%likely range 43.9% to 67.9%, 128 answers | 59.4%likely range 53.7% to 64.9%, 97 answers |
| Reception and admin team | 88.7%likely range 78.9% to 94.2%, 139 answers | 85.4%likely range 81.1% to 88.9%, 104 answers |
| Having a preferred professional | 35.6%likely range 25.2% to 47.4%, 140 answers | 49.4%likely range 44.0% to 54.9%, 105 answers |
| Seeing your preferred professional | 48.7%likely range 29.1% to 68.8%, 44 answers | 63.4%likely range 54.3% to 71.7%, 40 answers |
| Knowing the next step | 81.6%likely range 70.4% to 89.2%, 132 answers | 84.0%likely range 79.4% to 87.7%, 100 answers |
| Contacting the practice | 71.1%likely range 59.4% to 80.6%, 138 answers | 68.2%likely range 62.7% to 73.1%, 102 answers |
| Wait for an appointment | 72.8%likely range 60.4% to 82.4%, 124 answers | 63.8%likely range 57.9% to 69.3%, 91 answers |
| Being listened to | 89.0%likely range 79.1% to 94.6%, 133 answers | 88.4%likely range 84.3% to 91.5%, 103 answers |
| Care and concern | 83.8%likely range 73.0% to 90.9%, 133 answers | 85.8%likely range 81.5% to 89.3%, 103 answers |
| Confidence and trust | 93.5%likely range 84.8% to 97.4%, 136 answers | 98.0%likely range 95.7% to 99.1%, 102 answers |
| Involvement in decisions | 90.6%likely range 80.8% to 95.7%, 126 answers | 91.0%likely range 87.2% to 93.8%, 96 answers |
| Needs met | 88.4%likely range 78.4% to 94.1%, 134 answers | 82.3%likely range 77.7% to 86.2%, 102 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 87.6%likely range 81.0% to 92.1%, 137 patients | 94.4%likely range 84.9% to 98.1%, 54 patients |
| Children at 18 months | 83.2%likely range 76.6% to 88.3%, 155 patients | 100.0%likely range 92.4% to 100.0%, 47 patients |
| Children at 5 years | 81.7%likely range 74.2% to 87.4%, 131 patients | 90.7%likely range 80.1% to 96.0%, 54 patients |
| Women aged 25 to 49 | 80.0%likely range 78.3% to 81.7%, 2,230 patients | 78.4%likely range 75.3% to 81.1%, 790 patients |
| Women aged 50 to 64 | 82.3%likely range 80.1% to 84.4%, 1,201 patients | 81.5%likely range 76.8% to 85.4%, 313 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 13,506August 2026 | 4,275August 2026 |
| Primary care network | Stanford-le-Hope PCN | Stanford-le-Hope PCN |
| Phone | 01375 808210 | 01375 672109 |
| Friends and Family Test (its own feedback) | No results for June 2026 | 94.1% good or very good101 answers, June 2026 |
| Appointments (one month) | 6,440 in August 2026Same day 60.2%; face to face 59.2% | 1,123 in August 2026Same day 30.0%; face to face 80.1% |
| Antibiotic items per STAR-PU (one year) | 0.67England 0.74, April 2025 to March 2026 | 0.81England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 5.5 qualified permanent8.9 including trainees and locums2,453 patients per permanent GP | 1.3 qualified permanent1.6 including trainees and locums3,272 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.