Waverley · Compare
Haslemere Health Centre vs Grayshott Surgery
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
Haslemere Health Centre and Grayshott Surgery cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
Side by side
| Measure | Haslemere Health CentreGU27 2BQ | Grayshott SurgeryGU26 6TY |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 86.8likely range 72.0 to 91.094 survey answers | 85.6likely range 77.9 to 89.8105 survey answers |
| Label (against the England average) | Cannot be told apart from the England average | Clearly above the England average |
| Patients who describe the practice as good | 92.8%likely range 71.7% to 98.5%, 94 answers | 89.5%likely range 78.7% to 95.1%, 105 answers |
| Access (mean of the two below) | 72.8%likely range 69.1% to 76.2% | 76.5%likely range 71.4% to 80.9% |
| Appointments within two weeks of booking | 66.4%likely range 60.9% to 71.5%, 4,627 appointments | 73.2%likely range 65.1% to 80.1%, 2,026 appointments |
| Calls answered by the practice | 79.2%likely range 74.0% to 83.5%, 5,831 calls | 79.7%likely range 73.4% to 84.9%, 3,943 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 63.6%likely range 39.8% to 82.2%, 87 answers | 74.6%likely range 60.7% to 84.7%, 91 answers |
| Reception and admin team | 93.7%likely range 72.6% to 98.8%, 92 answers | 95.5%likely range 86.4% to 98.6%, 103 answers |
| Having a preferred professional | 39.7%likely range 20.7% to 62.3%, 94 answers | 54.5%likely range 41.6% to 66.9%, 105 answers |
| Seeing your preferred professional | 44.1%likely range 16.6% to 75.8%, 39 answers | 55.3%likely range 37.3% to 72.1%, 53 answers |
| Knowing the next step | 93.3%likely range 71.6% to 98.7%, 89 answers | 95.9%likely range 86.8% to 98.8%, 101 answers |
| Contacting the practice | 86.9%likely range 64.1% to 96.1%, 91 answers | 87.2%likely range 76.1% to 93.6%, 106 answers |
| Wait for an appointment | 52.7%likely range 30.1% to 74.3%, 85 answers | 81.0%likely range 67.9% to 89.5%, 93 answers |
| Being listened to | 98.5%likely range 79.4% to 99.9%, 92 answers | 89.4%likely range 78.4% to 95.1%, 102 answers |
| Care and concern | 96.0%likely range 75.9% to 99.5%, 93 answers | 91.2%likely range 80.8% to 96.3%, 103 answers |
| Confidence and trust | 97.8%likely range 78.5% to 99.8%, 93 answers | 98.3%likely range 90.6% to 99.7%, 103 answers |
| Involvement in decisions | 97.1%likely range 76.6% to 99.7%, 88 answers | 96.0%likely range 86.9% to 98.9%, 99 answers |
| Needs met | 98.6%likely range 79.7% to 99.9%, 93 answers | 93.6%likely range 83.8% to 97.7%, 102 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 97.8%likely range 93.8% to 99.3%, 137 patients | 92.6%likely range 83.9% to 96.8%, 68 patients |
| Children at 18 months | 93.4%likely range 88.8% to 96.2%, 181 patients | 91.3%likely range 82.3% to 96.0%, 69 patients |
| Children at 5 years | 94.9%likely range 90.5% to 97.3%, 175 patients | 86.1%likely range 76.8% to 92.0%, 79 patients |
| Women aged 25 to 49 | 77.9%likely range 76.3% to 79.4%, 2,683 patients | 68.5%likely range 66.1% to 70.8%, 1,501 patients |
| Women aged 50 to 64 | 80.7%likely range 78.9% to 82.4%, 1,935 patients | 75.7%likely range 73.4% to 78.0%, 1,344 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 19,098August 2026 | 12,280August 2026 |
| Primary care network | West of Waverley PCN | West of Waverley PCN |
| Phone | 01428 748206 | 01428 604343 |
| Friends and Family Test (its own feedback) | 96.8% good or very good469 answers, June 2026 | 96.4% good or very good331 answers, June 2026 |
| Appointments (one month) | 7,646 in August 2026Same day 37.1%; face to face 55.4% | 3,857 in August 2026Same day 34.0%; face to face 92.5% |
| Antibiotic items per STAR-PU (one year) | 0.67England 0.74, April 2025 to March 2026 | 0.89England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 10.6 qualified permanent11.5 including trainees and locums1,799 patients per permanent GP | 8.0 qualified permanent11.0 including trainees and locums1,531 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.