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Harold Street Medical Centre vs Clover City Practice

Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.

Can the survey tell them apart?

Harold Street Medical Centre and Clover City Practice cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.

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Side by side

MeasureHarold Street Medical CentreS6 3QWClover City PracticeS1 2PJ
Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice Grade76.8likely range 71.9 to 80.487 survey answers71.8likely range 67.1 to 75.7131 survey answers
Label (against the England average)Cannot be told apart from the England averageCannot be told apart from the England average
Patients who describe the practice as good75.0%likely range 69.9% to 79.6%, 87 answers74.1%likely range 68.9% to 78.6%, 131 answers
Access (mean of the two below)80.7%likely range 69.6% to 86.3%66.3%likely range 56.5% to 74.0%
Appointments within two weeks of booking90.2%likely range 79.1% to 95.8%, 779 appointments75.8%likely range 66.0% to 83.5%, 1,370 appointments
Calls answered by the practiceNot in the grade: no phone dataNot in the grade: no phone data
More survey questions (not part of the grade)
Getting through on the phone76.2%likely range 71.0% to 80.8%, 84 answers54.2%likely range 48.4% to 59.9%, 121 answers
Reception and admin team99.0%likely range 97.0% to 99.6%, 85 answers80.8%likely range 75.9% to 84.9%, 126 answers
Having a preferred professional44.5%likely range 39.0% to 50.1%, 87 answers34.0%likely range 28.9% to 39.4%, 133 answers
Seeing your preferred professionalNot shown: fewer than 30 answers27.2%likely range 18.5% to 37.9%, 35 answers
Knowing the next step75.5%likely range 70.2% to 80.1%, 84 answers79.5%likely range 74.5% to 83.8%, 122 answers
Contacting the practice87.9%likely range 83.7% to 91.1%, 85 answers71.8%likely range 66.5% to 76.6%, 127 answers
Wait for an appointment85.2%likely range 80.5% to 88.9%, 79 answers57.9%likely range 51.7% to 63.8%, 108 answers
Being listened to89.2%likely range 85.1% to 92.2%, 85 answers91.2%likely range 87.4% to 94.0%, 121 answers
Care and concern92.1%likely range 88.5% to 94.7%, 85 answers85.5%likely range 81.0% to 89.1%, 121 answers
Confidence and trust94.7%likely range 91.5% to 96.7%, 84 answers93.7%likely range 90.3% to 96.0%, 121 answers
Involvement in decisions91.7%likely range 87.9% to 94.5%, 79 answers89.5%likely range 85.3% to 92.7%, 114 answers
Needs met95.7%likely range 92.7% to 97.5%, 83 answers84.9%likely range 80.3% to 88.6%, 122 answers
Vaccinations and screening (NHS England QOF, not part of the grade)
Babies at 8 months88.9%likely range 67.2% to 96.9%, 18 patients91.8%likely range 82.2% to 96.4%, 61 patients
Children at 18 months91.7%likely range 64.6% to 98.5%, 12 patients79.2%likely range 65.7% to 88.3%, 48 patients
Children at 5 years71.4%likely range 45.4% to 88.3%, 14 patients58.5%likely range 43.4% to 72.2%, 41 patients
Women aged 25 to 4949.4%likely range 43.9% to 54.8%, 320 patients47.0%likely range 44.3% to 49.7%, 1,337 patients
Women aged 50 to 6463.3%likely range 55.5% to 70.4%, 158 patients69.9%likely range 62.5% to 76.3%, 166 patients
Facts (NHS England, not part of the grade)
Registered patients2,288August 20265,740August 2026
Primary care networkSeven Hills PCNSeven Hills PCN
Phone01142 3328030114 3054600
Friends and Family Test (its own feedback)100.0% good or very good53 answers, June 20262 answers in June 2026; shares not published below 5
Appointments (one month)1,161 in August 2026Same day 42.5%; face to face 52.5%2,126 in August 2026Same day 53.9%; face to face 42.7%
Antibiotic items per STAR-PU (one year)0.62England 0.74, April 2025 to March 20260.27England 0.74, April 2025 to March 2026
GPs (full-time equivalent)No valid GP records for August 20262.4 qualified permanent2.4 including trainees and locums2,357 patients per permanent GP
CQC rating (a separate source)–Good

“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

The full pages

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences