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Harlow Road Surgery vs Beam Park Medical Practice

Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.

Can the survey tell them apart?

Harlow Road Surgery’s Practice Grade is clearly higher than Beam Park Medical Practice’s: its likely range lies wholly above.

Add a third practiceAll practices in Havering

Side by side

MeasureHarlow Road SurgeryRM13 7UPBeam Park Medical PracticeRM13 8QZ
Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice Grade87.6likely range 84.5 to 89.7113 survey answersClearly higher69.4likely range 66.4 to 72.297 survey answers
Label (against the England average)Clearly above the England averageNo label
Patients who describe the practice as good85.4%likely range 82.0% to 88.2%, 113 answersClearly higher58.5%likely range 54.6% to 62.3%, 97 answers
Access (mean of the two below)92.5%likely range 86.2% to 95.6%94.7%likely range 90.3% to 97.0%
Appointments within two weeks of booking97.5%likely range 90.2% to 99.4%, 974 appointments89.7%likely range 82.3% to 94.2%, 1,556 appointments
Calls answered by the practice87.3%likely range 77.1% to 93.3%, 1,371 calls99.6%likely range 94.8% to 100.0%, 1,720 callsClearly higher
More survey questions (not part of the grade)
Getting through on the phone87.1%likely range 83.7% to 89.8%, 107 answers53.3%likely range 49.3% to 57.3%, 93 answers
Reception and admin team93.5%likely range 91.0% to 95.3%, 112 answers63.3%likely range 59.3% to 67.1%, 92 answers
Having a preferred professional22.2%likely range 18.7% to 26.1%, 110 answers33.3%likely range 29.7% to 37.1%, 97 answers
Seeing your preferred professionalNot shown: fewer than 30 answers19.7%likely range 14.7% to 25.8%, 32 answers
Knowing the next step92.0%likely range 89.2% to 94.1%, 109 answers76.7%likely range 73.0% to 80.1%, 86 answers
Contacting the practice85.8%likely range 82.4% to 88.6%, 111 answers52.8%likely range 48.7% to 56.9%, 89 answers
Wait for an appointment80.1%likely range 76.1% to 83.6%, 100 answers43.8%likely range 39.6% to 48.0%, 83 answers
Being listened to88.3%likely range 85.1% to 90.9%, 107 answers71.5%likely range 67.6% to 75.1%, 87 answers
Care and concern86.5%likely range 83.1% to 89.3%, 106 answers66.3%likely range 62.3% to 70.1%, 88 answers
Confidence and trust92.4%likely range 89.7% to 94.5%, 106 answers88.4%likely range 85.5% to 90.8%, 86 answers
Involvement in decisions91.7%likely range 88.8% to 93.9%, 103 answers86.7%likely range 83.5% to 89.3%, 82 answers
Needs met93.7%likely range 91.1% to 95.5%, 107 answers80.9%likely range 77.4% to 84.0%, 85 answers
Vaccinations and screening (NHS England QOF, not part of the grade)
Babies at 8 months81.0%likely range 66.7% to 90.0%, 42 patients90.2%likely range 83.7% to 94.3%, 123 patients
Children at 18 months87.7%likely range 76.8% to 93.9%, 57 patients91.9%likely range 83.4% to 96.2%, 74 patients
Children at 5 years83.8%likely range 73.3% to 90.7%, 68 patients72.9%likely range 60.4% to 82.6%, 59 patients
Women aged 25 to 4976.3%likely range 73.1% to 79.3%, 735 patients65.0%likely range 62.4% to 67.5%, 1,326 patients
Women aged 50 to 6482.8%likely range 77.9% to 86.8%, 279 patients72.4%likely range 65.7% to 78.2%, 192 patients
Facts (NHS England, not part of the grade)
Registered patients3,895August 20265,247August 2026
Primary care networkHavering South PCNHavering South PCN
Phone01708 55207207841 617581
Friends and Family Test (its own feedback)92.8% good or very good69 answers, June 202680.0% good or very good25 answers, June 2026
Appointments (one month)1,287 in August 2026Same day 33.5%; face to face 50.6%1,875 in August 2026Same day 40.4%; face to face 49.7%
Antibiotic items per STAR-PU (one year)0.52England 0.74, April 2025 to March 2026No figures
GPs (full-time equivalent)1.3 qualified permanent1.3 including trainees and locums2,921 patients per permanent GP0.5 qualified permanent0.5 including trainees and locums
CQC rating (a separate source)Good–

“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

The full pages

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences