Babergh · Compare
Hardwicke House Group Practice vs Siam Surgery
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
Hardwicke House Group Practice and Siam Surgery cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
Side by side
| Measure | Hardwicke House Group PracticeCO10 2AY | Siam SurgeryCO10 2DZ |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 79.0likely range 62.4 to 88.2124 survey answers | 82.6likely range 75.7 to 86.8125 survey answers |
| Label (against the England average) | Cannot be told apart from the England average | Clearly above the England average |
| Patients who describe the practice as good | 79.0%likely range 55.2% to 92.0%, 124 answers | 87.4%likely range 77.7% to 93.2%, 125 answers |
| Access (mean of the two below) | 79.0%likely range 76.6% to 81.1%Clearly higher | 71.3%likely range 67.6% to 74.5% |
| Appointments within two weeks of booking | 85.0%likely range 81.3% to 88.0%, 6,574 appointments | 81.2%likely range 75.5% to 85.8%, 3,417 appointments |
| Calls answered by the practice | 72.9%likely range 69.8% to 75.9%, 17,080 callsClearly higher | 61.4%likely range 56.7% to 65.9%, 8,866 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 47.5%likely range 25.9% to 70.0%, 118 answers | 59.1%likely range 47.1% to 70.2%, 116 answers |
| Reception and admin team | 81.1%likely range 57.2% to 93.3%, 122 answers | 94.2%likely range 86.2% to 97.7%, 123 answers |
| Having a preferred professional | 36.2%likely range 17.9% to 59.5%, 126 answers | 33.5%likely range 23.6% to 45.0%, 125 answers |
| Seeing your preferred professional | 37.1%likely range 11.8% to 72.2%, 48 answers | 50.0%likely range 30.9% to 69.1%, 41 answers |
| Knowing the next step | 76.0%likely range 51.7% to 90.4%, 120 answers | 90.5%likely range 81.3% to 95.4%, 121 answers |
| Contacting the practice | 68.2%likely range 44.2% to 85.3%, 122 answers | 84.3%likely range 74.1% to 91.0%, 123 answers |
| Wait for an appointment | 82.8%likely range 56.8% to 94.6%, 104 answers | 82.0%likely range 71.0% to 89.4%, 115 answers |
| Being listened to | 88.9%likely range 65.7% to 97.1%, 119 answers | 88.0%likely range 78.4% to 93.7%, 123 answers |
| Care and concern | 86.9%likely range 63.1% to 96.3%, 117 answers | 84.9%likely range 74.7% to 91.5%, 122 answers |
| Confidence and trust | 91.7%likely range 68.9% to 98.2%, 118 answers | 94.9%likely range 87.0% to 98.1%, 120 answers |
| Involvement in decisions | 90.0%likely range 65.9% to 97.7%, 110 answers | 89.1%likely range 79.2% to 94.6%, 113 answers |
| Needs met | 98.3%likely range 77.8% to 99.9%, 117 answers | 92.0%likely range 83.2% to 96.4%, 120 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 91.9%likely range 87.1% to 95.0%, 185 patients | 91.8%likely range 85.9% to 95.4%, 134 patients |
| Children at 18 months | 89.1%likely range 83.7% to 92.8%, 183 patients | 90.2%likely range 83.9% to 94.2%, 132 patients |
| Children at 5 years | 92.0%likely range 87.4% to 95.0%, 200 patients | 89.1%likely range 83.1% to 93.2%, 147 patients |
| Women aged 25 to 49 | 75.0%likely range 73.5% to 76.4%, 3,375 patients | 74.4%likely range 72.5% to 76.3%, 2,066 patients |
| Women aged 50 to 64 | 75.2%likely range 73.4% to 76.8%, 2,460 patients | 77.7%likely range 75.3% to 79.9%, 1,270 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 24,028August 2026 | 13,573August 2026 |
| Primary care network | Sudbury and West Suffolk Rural PCN | Sudbury and West Suffolk Rural PCN |
| Phone | 01787 370011 | 01787 322420 |
| Friends and Family Test (its own feedback) | 3 answers in June 2026; shares not published below 5 | No results for June 2026 |
| Appointments (one month) | 9,200 in August 2026Same day 41.0%; face to face 87.8% | 5,450 in August 2026Same day 32.3%; face to face 76.5% |
| Antibiotic items per STAR-PU (one year) | 1.05England 0.74, April 2025 to March 2026 | 1.19England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 8.8 qualified permanent10.4 including trainees and locums2,716 patients per permanent GP | 4.0 qualified permanent5.0 including trainees and locums3,428 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.