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Handsworth Medical Practice vs The Old Church Surgery

Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.

Can the survey tell them apart?

Handsworth Medical Practice and The Old Church Surgery cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.

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Side by side

MeasureHandsworth Medical PracticeE4 9PDThe Old Church SurgeryE4 6UN
Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice Grade77.3likely range 65.3 to 85.5115 survey answers81.3likely range 75.2 to 85.9106 survey answers
Label (against the England average)Cannot be told apart from the England averageCannot be told apart from the England average
Patients who describe the practice as good73.1%likely range 56.8% to 84.8%, 115 answers82.1%likely range 73.6% to 88.3%, 106 answers
Access (mean of the two below)86.9%likely range 75.0% to 90.1%79.4%likely range 74.2% to 83.5%
Appointments within two weeks of booking99.5%likely range 76.8% to 100.0%, 203 appointments84.3%likely range 76.8% to 89.7%, 1,856 appointments
Calls answered by the practice74.3%likely range 66.7% to 80.6%, 3,148 calls74.4%likely range 67.2% to 80.6%, 3,356 calls
More survey questions (not part of the grade)
Getting through on the phone31.0%likely range 18.1% to 47.7%, 110 answers70.1%likely range 60.7% to 78.2%, 104 answers
Reception and admin team73.2%likely range 56.9% to 85.0%, 114 answers93.0%likely range 86.4% to 96.5%, 106 answers
Having a preferred professional41.1%likely range 26.6% to 57.4%, 114 answers40.5%likely range 31.6% to 50.1%, 106 answers
Seeing your preferred professional24.0%likely range 9.0% to 50.1%, 47 answers56.8%likely range 42.0% to 70.5%, 45 answers
Knowing the next step82.8%likely range 67.0% to 92.0%, 109 answers91.4%likely range 84.4% to 95.5%, 104 answers
Contacting the practice63.7%likely range 47.2% to 77.5%, 114 answers82.6%likely range 74.2% to 88.7%, 105 answers
Wait for an appointment66.3%likely range 48.6% to 80.4%, 99 answers61.8%likely range 51.8% to 70.9%, 97 answers
Being listened to82.7%likely range 67.1% to 91.8%, 112 answers91.8%likely range 84.9% to 95.7%, 106 answers
Care and concern86.7%likely range 71.4% to 94.4%, 109 answers88.9%likely range 81.5% to 93.6%, 106 answers
Confidence and trust93.3%likely range 79.7% to 98.0%, 108 answers98.5%likely range 94.0% to 99.7%, 106 answers
Involvement in decisions90.6%likely range 75.7% to 96.7%, 103 answers91.4%likely range 84.3% to 95.5%, 103 answers
Needs met89.2%likely range 74.5% to 95.9%, 109 answers94.7%likely range 88.5% to 97.6%, 105 answers
Vaccinations and screening (NHS England QOF, not part of the grade)
Babies at 8 months95.1%likely range 90.6% to 97.5%, 163 patients95.2%likely range 89.8% to 97.8%, 124 patients
Children at 18 months90.2%likely range 85.1% to 93.7%, 184 patients87.6%likely range 81.0% to 92.1%, 137 patients
Children at 5 years92.0%likely range 87.2% to 95.1%, 187 patients81.9%likely range 74.6% to 87.4%, 138 patients
Women aged 25 to 4969.3%likely range 67.6% to 71.0%, 2,736 patients76.4%likely range 74.4% to 78.3%, 1,828 patients
Women aged 50 to 6475.6%likely range 73.4% to 77.7%, 1,544 patients85.1%likely range 82.2% to 87.6%, 672 patients
Facts (NHS England, not part of the grade)
Registered patients15,216August 20269,023August 2026
Primary care networkE4 Network PCNE4 Network PCN
Phone020 30069216020 85295543
Friends and Family Test (its own feedback)85.5% good or very good124 answers, June 2026100.0% good or very good42 answers, June 2026
Appointments (one month)3,176 in August 2026Same day 41.7%; face to face 72.2%2,886 in August 2026Same day 35.8%; face to face 68.6%
Antibiotic items per STAR-PU (one year)0.56England 0.74, April 2025 to March 20260.73England 0.74, April 2025 to March 2026
GPs (full-time equivalent)4.3 qualified permanent7.5 including trainees and locums3,566 patients per permanent GP6.2 qualified permanent8.6 including trainees and locums1,462 patients per permanent GP
CQC rating (a separate source)GoodGood

“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

The full pages

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences