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Hamstead Road Surgery vs The Slieve Surgery

Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.

Can the survey tell them apart?

Hamstead Road Surgery and The Slieve Surgery cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.

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Side by side

MeasureHamstead Road SurgeryB20 2QRThe Slieve SurgeryB20 2NR
Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice Grade71.9likely range 65.2 to 77.895 survey answers80.1likely range 71.7 to 86.299 survey answers
Label (against the England average)No labelCannot be told apart from the England average
Patients who describe the practice as good65.1%likely range 55.8% to 73.4%, 95 answers76.8%likely range 65.0% to 85.5%, 99 answers
Access (mean of the two below)87.5%likely range 83.1% to 90.6%87.5%likely range 83.6% to 90.4%
Appointments within two weeks of booking98.6%likely range 94.1% to 99.7%, 1,619 appointments98.7%likely range 95.1% to 99.7%, 2,058 appointments
Calls answered by the practice76.2%likely range 68.8% to 82.4%, 3,109 calls76.1%likely range 69.2% to 81.9%, 3,558 calls
More survey questions (not part of the grade)
Getting through on the phone46.8%likely range 37.5% to 56.3%, 91 answers55.5%likely range 43.0% to 67.3%, 95 answers
Reception and admin team72.2%likely range 63.0% to 79.9%, 91 answers79.3%likely range 67.5% to 87.6%, 96 answers
Having a preferred professional31.4%likely range 23.4% to 40.7%, 93 answers34.1%likely range 23.6% to 46.4%, 99 answers
Seeing your preferred professionalNot shown: fewer than 30 answers27.9%likely range 12.8% to 50.7%, 31 answers
Knowing the next step87.4%likely range 79.4% to 92.6%, 86 answers83.1%likely range 71.5% to 90.6%, 92 answers
Contacting the practice73.8%likely range 64.7% to 81.2%, 93 answers71.4%likely range 59.1% to 81.2%, 97 answers
Wait for an appointment61.0%likely range 50.9% to 70.2%, 82 answers63.4%likely range 50.7% to 74.5%, 93 answers
Being listened to80.4%likely range 71.8% to 86.9%, 91 answers87.5%likely range 77.0% to 93.6%, 98 answers
Care and concern71.1%likely range 61.7% to 79.0%, 89 answers85.0%likely range 74.2% to 91.8%, 98 answers
Confidence and trust87.1%likely range 79.3% to 92.2%, 90 answers93.0%likely range 83.8% to 97.2%, 97 answers
Involvement in decisions77.2%likely range 68.0% to 84.3%, 86 answers94.6%likely range 85.7% to 98.1%, 93 answers
Needs met79.7%likely range 70.8% to 86.4%, 88 answers92.7%likely range 83.4% to 97.0%, 96 answers
Vaccinations and screening (NHS England QOF, not part of the grade)
Babies at 8 months87.5%likely range 76.4% to 93.8%, 56 patients78.7%likely range 70.8% to 85.0%, 127 patients
Children at 18 months83.7%likely range 71.0% to 91.5%, 49 patients69.1%likely range 60.5% to 76.6%, 123 patients
Children at 5 years92.0%likely range 83.6% to 96.3%, 75 patients73.3%likely range 64.6% to 80.5%, 116 patients
Women aged 25 to 4964.3%likely range 61.3% to 67.3%, 990 patients55.8%likely range 53.5% to 58.1%, 1,783 patients
Women aged 50 to 6478.3%likely range 74.3% to 81.8%, 470 patients72.0%likely range 68.7% to 75.2%, 733 patients
Facts (NHS England, not part of the grade)
Registered patients6,140August 20269,941August 2026
Primary care networkPeople's Health Partnership PCNPeople's Health Partnership PCN
Phone0121 52375000121 5541812
Friends and Family Test (its own feedback)83.3% good or very good24 answers, June 202687.2% good or very good47 answers, June 2026
Appointments (one month)2,766 in August 2026Same day 45.8%; face to face 59.1%3,977 in August 2026Same day 60.0%; face to face 86.3%
Antibiotic items per STAR-PU (one year)0.75England 0.74, April 2025 to March 20260.73England 0.74, April 2025 to March 2026
GPs (full-time equivalent)1.5 qualified permanent1.9 including trainees and locums4,186 patients per permanent GP5.1 qualified permanent8.6 including trainees and locums1,937 patients per permanent GP
CQC rating (a separate source)Requires improvementGood

“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

The full pages

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences