Richmond upon Thames · Compare
Hampton Wick Surgery vs Thameside Medical Practice
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
Hampton Wick Surgery and Thameside Medical Practice cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
Side by side
| Measure | Hampton Wick SurgeryKT1 4DY | Thameside Medical PracticeTW11 8HU |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 84.3likely range 78.4 to 88.5111 survey answers | 80.6likely range 76.9 to 83.5132 survey answers |
| Label (against the England average) | Cannot be told apart from the England average | Clearly above the England average |
| Patients who describe the practice as good | 84.6%likely range 76.4% to 90.3%, 111 answers | 84.8%likely range 81.5% to 87.6%, 132 answers |
| Access (mean of the two below) | 83.5%likely range 78.7% to 87.1%Clearly higher | 70.7%likely range 60.8% to 77.9% |
| Appointments within two weeks of booking | 94.1%likely range 89.5% to 96.7%, 2,692 appointmentsClearly higher | 80.2%likely range 70.3% to 87.4%, 1,251 appointments |
| Calls answered by the practice | 72.8%likely range 64.5% to 79.7%, 2,712 calls | Not in the grade: no phone data |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 80.7%likely range 71.4% to 87.5%, 98 answers | 66.3%likely range 61.7% to 70.6%, 106 answers |
| Reception and admin team | 90.9%likely range 83.5% to 95.1%, 105 answers | 91.7%likely range 88.9% to 93.8%, 122 answers |
| Having a preferred professional | 29.9%likely range 21.9% to 39.3%, 111 answers | 23.2%likely range 19.8% to 27.0%, 131 answers |
| Seeing your preferred professional | 48.6%likely range 32.4% to 65.1%, 36 answers | 63.2%likely range 55.1% to 70.6%, 37 answers |
| Knowing the next step | 89.4%likely range 81.9% to 94.0%, 109 answers | 92.4%likely range 89.7% to 94.4%, 118 answers |
| Contacting the practice | 83.6%likely range 75.2% to 89.6%, 109 answers | 85.5%likely range 82.2% to 88.3%, 126 answers |
| Wait for an appointment | 59.7%likely range 49.6% to 69.0%, 102 answers | 80.6%likely range 76.7% to 84.0%, 111 answers |
| Being listened to | 97.1%likely range 91.6% to 99.0%, 105 answers | 92.5%likely range 89.9% to 94.5%, 122 answers |
| Care and concern | 92.9%likely range 86.1% to 96.5%, 105 answers | 90.5%likely range 87.6% to 92.8%, 121 answers |
| Confidence and trust | 94.0%likely range 87.4% to 97.3%, 104 answers | 96.6%likely range 94.6% to 97.9%, 124 answers |
| Involvement in decisions | 92.6%likely range 85.3% to 96.4%, 98 answers | 96.5%likely range 94.4% to 97.9%, 112 answers |
| Needs met | 87.1%likely range 79.0% to 92.3%, 105 answers | 90.4%likely range 87.6% to 92.7%, 125 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 88.2%likely range 76.6% to 94.5%, 51 patients | 92.7%likely range 82.7% to 97.1%, 55 patients |
| Children at 18 months | 90.7%likely range 80.1% to 96.0%, 54 patients | 82.4%likely range 71.6% to 89.6%, 68 patients |
| Children at 5 years | 90.4%likely range 79.4% to 95.8%, 52 patients | 68.2%likely range 53.4% to 80.0%, 44 patients |
| Women aged 25 to 49 | 64.2%likely range 61.6% to 66.7%, 1,364 patients | 61.2%likely range 58.2% to 64.1%, 1,025 patients |
| Women aged 50 to 64 | 74.9%likely range 72.0% to 77.6%, 925 patients | 77.7%likely range 73.9% to 81.0%, 528 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 8,691August 2026 | 5,246August 2026 |
| Primary care network | Teddington PCN | Teddington PCN |
| Phone | 020 89772638 | 020 86144930 |
| Friends and Family Test (its own feedback) | 91.9% good or very good258 answers, June 2026 | 91.6% good or very good107 answers, June 2026 |
| Appointments (one month) | 3,641 in August 2026Same day 49.8%; face to face 46.2% | 1,577 in August 2026Same day 47.8%; face to face 48.3% |
| Antibiotic items per STAR-PU (one year) | 0.68England 0.74, April 2025 to March 2026 | 0.59England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 3.4 qualified permanent5.6 including trainees and locums2,526 patients per permanent GP | 2.9 qualified permanent5.0 including trainees and locums1,840 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.