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Hamilton Med Ctr vs Vittoria Med Ctr G

Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.

Can the survey tell them apart?

Hamilton Med Ctr’s Practice Grade is clearly higher than Vittoria Med Ctr G’s: its likely range lies wholly above.

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Side by side

MeasureHamilton Med CtrCH41 6AJVittoria Med Ctr GCH41 3RH
Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice Grade87.6likely range 84.1 to 89.8109 survey answersClearly higher71.8likely range 66.8 to 76.2106 survey answers
Label (against the England average)Clearly above the England averageNo label
Patients who describe the practice as good91.0%likely range 87.7% to 93.4%, 109 answersClearly higher70.2%likely range 63.5% to 76.1%, 106 answers
Access (mean of the two below)79.4%likely range 70.9% to 84.5%75.4%likely range 69.7% to 80.0%
Appointments within two weeks of booking88.9%likely range 80.4% to 94.0%, 1,284 appointments82.2%likely range 73.9% to 88.2%, 1,664 appointments
Calls answered by the practiceNot in the grade: no phone data68.6%likely range 60.8% to 75.5%, 3,113 calls
More survey questions (not part of the grade)
Getting through on the phone82.3%likely range 78.2% to 85.8%, 106 answers54.0%likely range 47.0% to 60.8%, 104 answers
Reception and admin team94.9%likely range 92.2% to 96.6%, 109 answers81.8%likely range 75.8% to 86.6%, 103 answers
Having a preferred professional31.9%likely range 27.5% to 36.7%, 108 answers49.3%likely range 42.3% to 56.2%, 104 answers
Seeing your preferred professional73.5%likely range 64.8% to 80.8%, 33 answers27.0%likely range 18.9% to 36.8%, 50 answers
Knowing the next step94.4%likely range 91.6% to 96.3%, 103 answers80.7%likely range 74.5% to 85.6%, 102 answers
Contacting the practice88.1%likely range 84.5% to 91.0%, 105 answers59.5%likely range 52.5% to 66.1%, 103 answers
Wait for an appointment83.4%likely range 79.1% to 86.9%, 96 answers66.0%likely range 58.8% to 72.6%, 95 answers
Being listened to90.4%likely range 87.0% to 92.9%, 106 answers86.1%likely range 80.5% to 90.3%, 102 answers
Care and concern89.9%likely range 86.5% to 92.6%, 106 answers85.4%likely range 79.8% to 89.7%, 103 answers
Confidence and trust98.3%likely range 96.5% to 99.2%, 104 answers94.7%likely range 90.5% to 97.1%, 102 answers
Involvement in decisions93.4%likely range 90.4% to 95.5%, 102 answers93.4%likely range 88.7% to 96.2%, 94 answers
Needs met96.0%likely range 93.6% to 97.6%, 104 answers87.4%likely range 81.9% to 91.4%, 101 answers
Vaccinations and screening (NHS England QOF, not part of the grade)
Babies at 8 months100.0%likely range 80.6% to 100.0%, 16 patients75.6%likely range 60.7% to 86.2%, 41 patients
Children at 18 months95.2%likely range 77.3% to 99.2%, 21 patients76.5%likely range 60.0% to 87.6%, 34 patients
Children at 5 years91.7%likely range 64.6% to 98.5%, 12 patients78.6%likely range 64.1% to 88.3%, 42 patients
Women aged 25 to 4966.9%likely range 62.7% to 70.9%, 508 patients61.5%likely range 57.7% to 65.1%, 667 patients
Women aged 50 to 6455.9%likely range 49.5% to 62.0%, 238 patients55.5%likely range 50.3% to 60.6%, 353 patients
Facts (NHS England, not part of the grade)
Registered patients3,046August 20264,130August 2026
Primary care networkBirkenhead PCNBirkenhead PCN
Phone0151 64901910151 6477321
Friends and Family Test (its own feedback)93.1% good or very good29 answers, June 202686.8% good or very good76 answers, June 2026
Appointments (one month)1,578 in August 2026Same day 45.0%; face to face 68.1%2,015 in August 2026Same day 34.0%; face to face 67.7%
Antibiotic items per STAR-PU (one year)1.11England 0.74, April 2025 to March 20261.21England 0.74, April 2025 to March 2026
GPs (full-time equivalent)2.0 qualified permanent4.2 including trainees and locums1,503 patients per permanent GP2.4 qualified permanent2.4 including trainees and locums1,760 patients per permanent GP
CQC rating (a separate source)GoodGood

“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

The full pages

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences