Broxtowe · Compare
Hama Medical Centre vs Giltbrook Surgery
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
Hama Medical Centre and Giltbrook Surgery cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
Side by side
| Measure | Hama Medical CentreNG16 2NB | Giltbrook SurgeryNG16 2GE |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 79.7likely range 74.6 to 83.895 survey answers | 83.6likely range 79.4 to 86.8105 survey answers |
| Label (against the England average) | Cannot be told apart from the England average | Clearly above the England average |
| Patients who describe the practice as good | 81.1%likely range 74.2% to 86.5%, 95 answers | 85.1%likely range 79.5% to 89.4%, 105 answers |
| Access (mean of the two below) | 76.4%likely range 70.9% to 80.9% | 79.8%likely range 74.7% to 83.8% |
| Appointments within two weeks of booking | 89.3%likely range 82.3% to 93.8%, 1,726 appointments | 79.4%likely range 71.9% to 85.3%, 2,121 appointments |
| Calls answered by the practice | 63.3%likely range 54.8% to 71.1%, 2,725 calls | 80.1%likely range 73.3% to 85.5%, 3,376 callsClearly higher |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 66.6%likely range 58.7% to 73.7%, 91 answers | 85.4%likely range 79.6% to 89.7%, 101 answers |
| Reception and admin team | 93.8%likely range 88.8% to 96.7%, 92 answers | 94.7%likely range 90.6% to 97.1%, 104 answers |
| Having a preferred professional | 25.9%likely range 19.6% to 33.3%, 94 answers | 28.7%likely range 22.8% to 35.3%, 104 answers |
| Seeing your preferred professional | Not shown: fewer than 30 answers | Not shown: fewer than 30 answers |
| Knowing the next step | 82.7%likely range 75.9% to 87.9%, 93 answers | 91.3%likely range 86.4% to 94.5%, 102 answers |
| Contacting the practice | 77.2%likely range 69.9% to 83.1%, 93 answers | 79.3%likely range 73.0% to 84.4%, 103 answers |
| Wait for an appointment | 71.1%likely range 62.9% to 78.0%, 83 answers | 73.8%likely range 66.9% to 79.7%, 95 answers |
| Being listened to | 95.2%likely range 90.6% to 97.6%, 94 answers | 86.9%likely range 81.4% to 91.0%, 101 answers |
| Care and concern | 93.5%likely range 88.5% to 96.5%, 93 answers | 85.1%likely range 79.3% to 89.4%, 101 answers |
| Confidence and trust | 97.6%likely range 93.7% to 99.1%, 91 answers | 90.0%likely range 84.9% to 93.5%, 101 answers |
| Involvement in decisions | 97.3%likely range 93.0% to 99.0%, 84 answers | 92.5%likely range 87.8% to 95.5%, 96 answers |
| Needs met | 91.3%likely range 85.7% to 94.8%, 93 answers | 89.7%likely range 84.6% to 93.3%, 101 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 91.7%likely range 78.2% to 97.1%, 36 patients | 90.9%likely range 80.4% to 96.1%, 55 patients |
| Children at 18 months | 77.8%likely range 63.7% to 87.5%, 45 patients | 98.4%likely range 91.4% to 99.7%, 62 patients |
| Children at 5 years | 83.6%likely range 71.7% to 91.1%, 55 patients | 91.8%likely range 80.8% to 96.8%, 49 patients |
| Women aged 25 to 49 | 73.0%likely range 70.0% to 75.8%, 915 patients | 81.9%likely range 79.5% to 84.0%, 1,097 patients |
| Women aged 50 to 64 | 77.2%likely range 73.8% to 80.4%, 624 patients | 82.4%likely range 79.0% to 85.3%, 550 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 5,758August 2026 | 5,947August 2026 |
| Primary care network | Nottingham West PCN | Nottingham West PCN |
| Phone | 0115 9382101 | 0115 9383191 |
| Friends and Family Test (its own feedback) | 89.3% good or very good140 answers, June 2026 | 97.3% good or very good113 answers, June 2026 |
| Appointments (one month) | 2,929 in August 2026Same day 55.0%; face to face 51.6% | 3,522 in August 2026Same day 37.9%; face to face 67.5% |
| Antibiotic items per STAR-PU (one year) | 0.69England 0.74, April 2025 to March 2026 | 0.84England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 0.8 qualified permanent0.8 including trainees and locums | 1.8 qualified permanent1.8 including trainees and locums3,232 patients per permanent GP |
| CQC rating (a separate source) | Good | Outstanding |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.