Birmingham · Compare
Halcyon Medical vs Broadway Health Centre
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
Halcyon Medical and Broadway Health Centre cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
Side by side
| Measure | Halcyon MedicalB2 4UH | Broadway Health CentreB18 7BA |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 65.2likely range 39.6 to 85.868 survey answers | 82.5likely range 73.8 to 88.482 survey answers |
| Label (against the England average) | Cannot be told apart from the England average | Cannot be told apart from the England average |
| Patients who describe the practice as good | 58.2%likely range 21.6% to 87.5%, 68 answers | 79.7%likely range 67.4% to 88.2%, 82 answers |
| Access (mean of the two below) | 81.4%likely range 76.8% to 85.2% | 88.8%likely range 86.1% to 89.8%Clearly higher |
| Appointments within two weeks of booking | 97.1%likely range 93.6% to 98.7%, 2,851 appointments | 98.3%likely range 95.6% to 99.3%, 3,451 appointments |
| Calls answered by the practice | 65.6%likely range 57.2% to 73.1%, 2,802 calls | Not in the grade: no phone data |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 51.2%likely range 15.9% to 85.3%, 58 answers | 69.8%likely range 56.5% to 80.5%, 78 answers |
| Reception and admin team | 71.7%likely range 28.2% to 94.2%, 58 answers | 89.4%likely range 78.4% to 95.1%, 79 answers |
| Having a preferred professional | 23.3%likely range 4.6% to 65.5%, 68 answers | 27.0%likely range 17.2% to 39.8%, 83 answers |
| Seeing your preferred professional | Not shown: fewer than 30 answers | Not shown: fewer than 30 answers |
| Knowing the next step | 86.1%likely range 39.4% to 98.3%, 59 answers | 86.4%likely range 74.4% to 93.3%, 75 answers |
| Contacting the practice | 62.1%likely range 22.9% to 90.0%, 62 answers | 75.1%likely range 62.0% to 84.8%, 77 answers |
| Wait for an appointment | 75.6%likely range 29.5% to 95.8%, 53 answers | 76.0%likely range 61.6% to 86.2%, 65 answers |
| Being listened to | 75.0%likely range 30.8% to 95.3%, 59 answers | 87.7%likely range 75.8% to 94.2%, 74 answers |
| Care and concern | 78.1%likely range 33.1% to 96.2%, 59 answers | 92.6%likely range 82.0% to 97.2%, 74 answers |
| Confidence and trust | 83.0%likely range 36.5% to 97.6%, 58 answers | 95.4%likely range 85.5% to 98.6%, 72 answers |
| Involvement in decisions | 81.6%likely range 34.8% to 97.4%, 56 answers | 94.0%likely range 83.1% to 98.0%, 67 answers |
| Needs met | 78.8%likely range 33.9% to 96.4%, 60 answers | 92.6%likely range 81.6% to 97.2%, 71 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 87.5%likely range 75.3% to 94.1%, 48 patients | 67.8%likely range 57.4% to 76.7%, 87 patients |
| Children at 18 months | 77.1%likely range 63.5% to 86.7%, 48 patients | 68.8%likely range 57.8% to 78.1%, 77 patients |
| Children at 5 years | 75.5%likely range 61.9% to 85.4%, 49 patients | 60.3%likely range 49.2% to 70.4%, 78 patients |
| Women aged 25 to 49 | 40.4%likely range 39.0% to 41.8%, 4,728 patients | 46.9%likely range 44.5% to 49.3%, 1,608 patients |
| Women aged 50 to 64 | 65.7%likely range 59.5% to 71.4%, 239 patients | 67.7%likely range 62.6% to 72.5%, 341 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 17,051August 2026 | 7,918August 2026 |
| Primary care network | Swb Urban Health PCN | Swb Urban Health PCN |
| Phone | 01212 039999 | 0121 2506105 |
| Friends and Family Test (its own feedback) | 100.0% good or very good28 answers, June 2026 | No results for June 2026 |
| Appointments (one month) | 3,839 in August 2026Same day 62.5%; face to face 56.0% | 8,098 in August 2026Same day 74.3%; face to face 17.5% |
| Antibiotic items per STAR-PU (one year) | 0.28England 0.74, April 2025 to March 2026 | 0.55England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 5.6 qualified permanent12.3 including trainees and locums3,038 patients per permanent GP | 0.8 qualified permanent2.5 including trainees and locums |
| CQC rating (a separate source) | Good | Outstanding |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.