Havering · Compare
Haiderian Medical Centre vs Cranham Village Surgery
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
Haiderian Medical Centre and Cranham Village Surgery cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
Side by side
| Measure | Haiderian Medical CentreRM14 2YN | Cranham Village SurgeryRM14 1BJ |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 82.6likely range 78.1 to 86.2110 survey answers | 87.2likely range 79.4 to 90.8111 survey answers |
| Label (against the England average) | Clearly above the England average | Clearly above the England average |
| Patients who describe the practice as good | 84.4%likely range 78.3% to 89.1%, 110 answers | 91.6%likely range 80.6% to 96.6%, 111 answers |
| Access (mean of the two below) | 78.3%likely range 73.0% to 82.6% | 76.8%likely range 73.1% to 80.1% |
| Appointments within two weeks of booking | 74.7%likely range 66.9% to 81.2%, 2,139 appointments | 77.1%likely range 71.6% to 81.9%, 3,885 appointments |
| Calls answered by the practice | 81.8%likely range 74.7% to 87.3%, 2,956 calls | 76.4%likely range 71.4% to 80.8%, 6,557 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 84.9%likely range 78.8% to 89.5%, 107 answers | 88.7%likely range 76.6% to 95.0%, 105 answers |
| Reception and admin team | 93.5%likely range 88.8% to 96.4%, 108 answers | 93.6%likely range 82.9% to 97.8%, 107 answers |
| Having a preferred professional | 26.8%likely range 20.8% to 33.7%, 112 answers | 49.0%likely range 35.5% to 62.6%, 109 answers |
| Seeing your preferred professional | 66.5%likely range 52.0% to 78.3%, 31 answers | 87.9%likely range 68.8% to 96.0%, 52 answers |
| Knowing the next step | 90.3%likely range 84.9% to 93.9%, 106 answers | 94.7%likely range 84.6% to 98.3%, 110 answers |
| Contacting the practice | 81.1%likely range 74.6% to 86.3%, 109 answers | 94.0%likely range 83.6% to 97.9%, 110 answers |
| Wait for an appointment | 75.3%likely range 67.8% to 81.4%, 97 answers | 73.0%likely range 58.7% to 83.8%, 102 answers |
| Being listened to | 95.7%likely range 91.5% to 97.9%, 105 answers | 96.4%likely range 86.7% to 99.1%, 106 answers |
| Care and concern | 91.1%likely range 85.8% to 94.6%, 105 answers | 96.9%likely range 87.5% to 99.3%, 107 answers |
| Confidence and trust | 99.3%likely range 96.4% to 99.9%, 104 answers | 96.8%likely range 87.4% to 99.2%, 108 answers |
| Involvement in decisions | 97.2%likely range 93.3% to 98.9%, 98 answers | 97.3%likely range 87.7% to 99.5%, 101 answers |
| Needs met | 99.3%likely range 96.4% to 99.9%, 103 answers | 94.9%likely range 84.6% to 98.4%, 106 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 85.9%likely range 76.0% to 92.2%, 71 patients | 88.4%likely range 80.4% to 93.4%, 95 patients |
| Children at 18 months | 83.3%likely range 73.5% to 90.0%, 78 patients | 93.1%likely range 86.4% to 96.6%, 101 patients |
| Children at 5 years | 80.5%likely range 70.9% to 87.4%, 87 patients | 86.4%likely range 79.1% to 91.5%, 118 patients |
| Women aged 25 to 49 | 70.8%likely range 68.1% to 73.3%, 1,198 patients | 76.4%likely range 74.4% to 78.3%, 1,885 patients |
| Women aged 50 to 64 | 80.2%likely range 77.0% to 83.0%, 672 patients | 85.3%likely range 83.3% to 87.1%, 1,287 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 7,557August 2026 | 13,628August 2026 |
| Primary care network | Havering Liberty PCN | Havering Liberty PCN |
| Phone | 01708 225161 | 01708 228888 |
| Friends and Family Test (its own feedback) | No results for June 2026 | 100.0% good or very good34 answers, June 2026 |
| Appointments (one month) | 2,404 in August 2026Same day 28.2%; face to face 52.3% | 4,711 in August 2026Same day 29.5%; face to face 83.5% |
| Antibiotic items per STAR-PU (one year) | 0.48England 0.74, April 2025 to March 2026 | 1.01England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 3.2 qualified permanent6.8 including trainees and locums2,381 patients per permanent GP | 6.3 qualified permanent6.3 including trainees and locums2,165 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.