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Guardian Street Med/ctr vs Chapelford Primary Care Centre

Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.

Can the survey tell them apart?

Guardian Street Med/ctr’s Practice Grade is clearly higher than Chapelford Primary Care Centre’s: its likely range lies wholly above.

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Side by side

MeasureGuardian Street Med/ctrWA5 1UDChapelford Primary Care CentreWA5 3AL
Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice Grade82.3likely range 73.4 to 87.8126 survey answersClearly higher63.8likely range 56.0 to 71.2102 survey answers
Label (against the England average)Cannot be told apart from the England averageNo label
Patients who describe the practice as good84.1%likely range 71.4% to 91.8%, 126 answersClearly higher55.7%likely range 44.8% to 66.1%, 102 answers
Access (mean of the two below)78.1%likely range 75.0% to 80.6%82.5%likely range 77.2% to 86.5%
Appointments within two weeks of booking98.3%likely range 94.5% to 99.5%, 2,102 appointmentsClearly higher87.8%likely range 81.6% to 92.1%, 2,278 appointments
Calls answered by the practice57.8%likely range 52.8% to 62.7%, 7,935 calls77.1%likely range 68.5% to 83.9%, 2,365 callsClearly higher
More survey questions (not part of the grade)
Getting through on the phone63.9%likely range 49.4% to 76.3%, 119 answers32.4%likely range 22.9% to 43.5%, 97 answers
Reception and admin team94.3%likely range 83.9% to 98.2%, 124 answers75.7%likely range 65.2% to 83.7%, 102 answers
Having a preferred professional37.2%likely range 24.9% to 51.5%, 123 answers24.8%likely range 16.7% to 35.2%, 103 answers
Seeing your preferred professional41.2%likely range 20.3% to 65.8%, 39 answersNot shown: fewer than 30 answers
Knowing the next step86.4%likely range 73.4% to 93.6%, 116 answers77.6%likely range 67.1% to 85.4%, 98 answers
Contacting the practice73.6%likely range 59.5% to 84.1%, 121 answers53.4%likely range 42.6% to 63.8%, 103 answers
Wait for an appointment78.3%likely range 64.0% to 88.0%, 113 answers67.9%likely range 56.0% to 77.8%, 86 answers
Being listened to91.3%likely range 79.7% to 96.6%, 119 answers87.6%likely range 78.2% to 93.3%, 94 answers
Care and concern88.0%likely range 75.4% to 94.6%, 118 answers84.7%likely range 74.8% to 91.2%, 94 answers
Confidence and trust95.8%likely range 85.6% to 98.9%, 118 answers90.8%likely range 82.1% to 95.5%, 95 answers
Involvement in decisions95.8%likely range 85.6% to 98.9%, 118 answers83.8%likely range 73.4% to 90.6%, 89 answers
Needs met96.6%likely range 86.9% to 99.2%, 120 answers85.4%likely range 75.6% to 91.7%, 93 answers
Vaccinations and screening (NHS England QOF, not part of the grade)
Babies at 8 months90.4%likely range 82.8% to 94.9%, 94 patients92.9%likely range 86.0% to 96.5%, 98 patients
Children at 18 months90.8%likely range 83.9% to 94.9%, 109 patients95.5%likely range 89.0% to 98.2%, 89 patients
Children at 5 years90.7%likely range 84.4% to 94.6%, 129 patients93.0%likely range 86.8% to 96.4%, 114 patients
Women aged 25 to 4966.9%likely range 64.9% to 68.8%, 2,234 patients74.9%likely range 72.7% to 76.9%, 1,675 patients
Women aged 50 to 6472.7%likely range 70.0% to 75.2%, 1,119 patients82.2%likely range 79.2% to 84.9%, 686 patients
Facts (NHS England, not part of the grade)
Registered patients12,298August 20268,311August 2026
Primary care networkWarrington Innovation PCNWarrington Innovation PCN
Phone01925 65022601925 598230
Friends and Family Test (its own feedback)94.8% good or very good77 answers, June 2026No results for June 2026
Appointments (one month)5,672 in August 2026Same day 50.0%; face to face 71.5%2,469 in August 2026Same day 72.4%; face to face 49.9%
Antibiotic items per STAR-PU (one year)1.08England 0.74, April 2025 to March 20260.39England 0.74, April 2025 to March 2026
GPs (full-time equivalent)6.5 qualified permanent12.4 including trainees and locums1,898 patients per permanent GP2.0 qualified permanent2.0 including trainees and locums4,164 patients per permanent GP
CQC rating (a separate source)GoodRequires improvement

“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

The full pages

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences