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Grove Surgery vs School Lane Surgery

Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.

Can the survey tell them apart?

Grove Surgery and School Lane Surgery cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.

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Side by side

MeasureGrove SurgeryIP24 2HYSchool Lane SurgeryIP24 2AG
Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice Grade72.6likely range 59.2 to 83.190 survey answers74.4likely range 66.6 to 80.7110 survey answers
Label (against the England average)Cannot be told apart from the England averageCannot be told apart from the England average
Patients who describe the practice as good66.2%likely range 47.1% to 81.2%, 90 answers72.0%likely range 61.1% to 80.8%, 110 answers
Access (mean of the two below)87.3%likely range 84.4% to 88.8%Clearly higher79.9%likely range 73.9% to 83.9%
Appointments within two weeks of booking96.8%likely range 93.9% to 98.3%, 4,131 appointmentsClearly higher89.4%likely range 83.4% to 93.4%, 2,244 appointments
Calls answered by the practiceNot in the grade: no phone dataNot in the grade: no phone data
More survey questions (not part of the grade)
Getting through on the phone48.4%likely range 30.4% to 66.7%, 87 answers47.0%likely range 36.0% to 58.3%, 105 answers
Reception and admin team75.3%likely range 56.4% to 87.9%, 90 answers84.0%likely range 74.0% to 90.6%, 105 answers
Having a preferred professional18.5%likely range 8.0% to 37.1%, 89 answers32.5%likely range 23.1% to 43.6%, 110 answers
Seeing your preferred professionalNot shown: fewer than 30 answers23.8%likely range 11.3% to 43.3%, 37 answers
Knowing the next step90.3%likely range 72.7% to 97.0%, 85 answers83.8%likely range 73.6% to 90.6%, 103 answers
Contacting the practice61.4%likely range 42.1% to 77.6%, 87 answers59.7%likely range 48.5% to 70.0%, 109 answers
Wait for an appointment83.6%likely range 63.0% to 93.9%, 73 answers72.5%likely range 60.6% to 82.0%, 92 answers
Being listened to82.2%likely range 63.2% to 92.6%, 85 answers87.3%likely range 77.7% to 93.2%, 103 answers
Care and concern80.0%likely range 60.6% to 91.2%, 84 answers84.0%likely range 74.0% to 90.7%, 105 answers
Confidence and trust85.0%likely range 66.1% to 94.3%, 83 answers87.6%likely range 78.1% to 93.4%, 104 answers
Involvement in decisions84.2%likely range 64.3% to 94.0%, 77 answers87.3%likely range 77.4% to 93.2%, 99 answers
Needs met84.2%likely range 65.6% to 93.7%, 86 answers86.9%likely range 77.5% to 92.8%, 108 answers
Vaccinations and screening (NHS England QOF, not part of the grade)
Babies at 8 months87.4%likely range 79.2% to 92.6%, 95 patients87.0%likely range 75.6% to 93.6%, 54 patients
Children at 18 months87.9%likely range 80.0% to 92.9%, 99 patients95.8%likely range 88.5% to 98.6%, 72 patients
Children at 5 years88.0%likely range 81.1% to 92.6%, 125 patients90.8%likely range 82.9% to 95.3%, 87 patients
Women aged 25 to 4970.9%likely range 68.9% to 72.9%, 1,960 patients65.8%likely range 63.4% to 68.2%, 1,504 patients
Women aged 50 to 6474.3%likely range 71.6% to 76.8%, 1,093 patients77.0%likely range 74.2% to 79.6%, 931 patients
Facts (NHS England, not part of the grade)
Registered patients11,987August 20269,592August 2026
Primary care networkBreckland Surgeries PCNBreckland Surgeries PCN
Phone01842 75228501842 753115
Friends and Family Test (its own feedback)94.5% good or very good237 answers, June 202693.4% good or very good320 answers, June 2026
Appointments (one month)6,530 in August 2026Same day 61.2%; face to face 56.4%6,268 in August 2026Same day 36.8%; face to face 69.6%
Antibiotic items per STAR-PU (one year)0.71England 0.74, April 2025 to March 20261.43England 0.74, April 2025 to March 2026
GPs (full-time equivalent)5.0 qualified permanent8.0 including trainees and locums2,397 patients per permanent GP5.2 qualified permanent7.4 including trainees and locums1,829 patients per permanent GP
CQC rating (a separate source)GoodGood

“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

The full pages

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences